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reformatted hard drive but I cannot open any programs


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#1 Mrs Pinnacle

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Posted 22 September 2010 - 09:24 PM

Because I kept receiving the blue screen of death and it kept saying the unmountable boot volume, I had to reformat my hard drive and I reformatted my hard drive with a windows professional installation disc. The problem is , I can't open any files or program on the computer. Everytime I open a file, I get this message: "windows cannot access the specified device path or file. you may not have appropriate permissions"In addition, everytime I try to open up internet explorer and typed a website address in the address bar, this message pops up: "our current security settings do not allow this file to be downloaded". How do I resolved this issue?? Also, I have a backup of all of my information on the hard drive before it had to be reformatted all on a backup disc, but all of my files are on a windows xp operating system, not a windows professional operating system back. Will this prevent me from transferring my old files on the backup disc , to the newly reformatted harddrive since I have windows professional rather than windows xp?

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#2 Broni

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Posted 22 September 2010 - 11:31 PM

"unmountable boot volume" error often means hard drive problem...

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/ind...ive+diagnostic)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.
For Toshiba hard drives, see here: http://sdd.toshiba.com/main.aspx?Path=Serv...ties#diagnostic

Note : If you do not know how to set your computer to boot from CD follow the steps here

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#3 Mrs Pinnacle

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Posted 23 September 2010 - 05:23 AM

"unmountable boot volume" error often means hard drive problem...

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/ind...ive+diagnostic)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.
For Toshiba hard drives, see here: http://sdd.toshiba.com/main.aspx?Path=Serv...ties#diagnostic

Note : If you do not know how to set your computer to boot from CD follow the steps here


Well I completely reformatted my hard drive so I don't have the unmountable boot volume problem anymore because it seemed unfixable.Read what I wrote in my OP after I mentioned my unmmountable boot volume problem and tell me how I should resolved my issue.

#4 Platypus

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Posted 23 September 2010 - 06:00 AM

What Broni means is that because you had the unmountable volume problem in the past, it is quite possible your hard drive is faulty, and this could be causing the problem you have now.

Broni wants to first confirm if the drive is faulty or not, as if it is indeed failing, there will be no way to get your new installation working reliably. The drive will have to be replaced.

If the drive passes tests, it will be worth proceeding with other faultfinding. In order to do that, we should ask which version of Windows Professional has now been installed, Windows 2000 or XP?
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#5 Broni

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Posted 23 September 2010 - 06:33 PM

Thank you Platypus :thumbsup:

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