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Windows will not load....


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#1 Sunflower1

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Posted 22 September 2010 - 08:26 PM

I have the following options:
Startup Repair: I have let that run for an hour and nothing happened.

System Restore: Non of the restore checkpoints are successful.

Windows Complete PC Restore: I am not sure what this is...

Windows Memory diagonstic Tool: I am not sure what this is...

Commond prompt: How can this help me????

and Dell DataSafe Restore and Emergency Back up: Exactly how does this keep my data safe???


What can I do??? I can not even get into SAFEMODE. The load stalls at the checkdisk.

When I say that the computer will not load, I mean that I always get greeted by a windows error screen that only gives me two options which are to Run Startup Repair or to start windows normally. The options mentioned above show up when I press F8

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#2 cryptodan

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Posted 22 September 2010 - 08:33 PM

What is the exact error?

#3 Sunflower1

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Posted 22 September 2010 - 08:48 PM

Windows Error Recovery: Windows failed to start. A recent hardware or software change might be the cause.

#4 cryptodan

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Posted 23 September 2010 - 04:12 AM

You may have to perform a reinstall of the operating system. Perform the 3rd Option.

#5 Sunflower1

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Posted 23 September 2010 - 07:09 AM

I have a question before that is attempted. If I demount the hard drive and mount it to another computer, would that allow me to save any of my data?

#6 cryptodan

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Posted 23 September 2010 - 09:23 AM

Yes it would allow you to save your data if the drive isnt that corrupted.

#7 Sunflower1

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Posted 23 September 2010 - 10:33 AM

Once I connect the drive to another computer, will the other computer automatically recognize the drive??

#8 cryptodan

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Posted 23 September 2010 - 02:04 PM

It should once the drive is connected and the computer is powered up.

#9 Sunflower1

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Posted 26 September 2010 - 03:23 AM

Is there any other way to save the data when there is really no other computer to mount the hard drive to?

#10 cryptodan

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Posted 26 September 2010 - 01:10 PM

Is there an associated blue screen stop code with the error message?

#11 Sunflower1

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Posted 27 September 2010 - 09:44 PM

No, there is no blue screen. It's a laptop and I only have desktops to mount the hard drive to. But, I will try to find a IDE laptop adapter

#12 Sunflower1

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Posted 28 September 2010 - 06:59 PM

You may have to perform a reinstall of the operating system. Perform the 3rd Option.

Option 3 did not work. It said that it could not find a backup on the hard drive. I tried to reset the computer to factory setting, which is option 6, - but it is like it won't load or start.

Is there another way to reset the computer to factory settings, maybe from the command prompt




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