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Windows 7 freezing after updates, etc.


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#1 instacat

instacat

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Posted 22 September 2010 - 07:28 PM

I have been having constant problems with Windows 7 freezing after updates. I have found 3 updates: K971033, K977074, and K980182 that could be potential problems, so I am avoiding installing these; but I use Webroot Internet Security and ever since their newest version, Webroot Internet Security Compete was released, the program absolutely will not install or run on my computer.
Webroot tech support is top-notch, they have tried numerous times to resolve this problem; however, the issue is still not resolved, so I have to use the older version of Webroot; which I have confidence in, but I wonder about the security of my computer, when at the same time, my computer is having these freezing issues that may or may not be related to Windows updates.
Webroot is going to do a remote tech support session with me tomorrow, September 23; but I am still trying to figure out if this is a Windows problem, or a problem with my Webroot software. I have nothing bad to say about their tech support; but they are seemingly baffled by this, and I am beyond fed up.
At this point, I have had to perform complete Windows 7 reinstalls too many times to count, at times as many as 3 in less than 24 hours.
Thanks for any advice, or other Windows updates to not install.

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