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Downloader -acv

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#1 Kasia82


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Posted 12 November 2005 - 12:45 PM

Hi ,

I have McAfee personal firewall and I keep on getting a message telling me that I have a TROJAN Downloader-ACV on my computer. IT can not be cleaned, deleted or quarantied. I've run a virus scan several times and this keeps on coming up. Then when I restart my computer, it says that is' been found and cleaned, but then another message pops up later on , telling me that i have it again. I've gone on the McAfee web site and they do offer some advice, but none of it has worked and I still have that trojan and I don't know what else to do. HELP!!!!!!

thank You

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#2 Joshuacat


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Posted 12 November 2005 - 06:41 PM

:thumbsup: Welcome to Bleeping Computer, Kasia82:
I recommend you follow the steps below:

1.) Go to start > run and type: cleanmgr and click ok.
Let it scan your system for files to remove.
Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
Press OK to remove them.

2.) Run a couple of on-line scans.

Trend Micro's online virus scanner
Panda ActiveScan

3.) Please download/install/update/configure and perform a scan with Spybot Search & Destroy and AdAware.

Follow all the instructions in the following tutorials:

Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

You could also run the Ad-aware and Spybot scans within safe mode. Additional instructions on how to do this can be found here: How to start Windows in Safe mode.

If none of the above helped...

You could post a HiJackthis log in our HijackThis Logs and Analysis forum.
Before you do, please read the instructions in the Preparation Guide for use before posting a HijackThis Log

Please be patient while a member of the HJT team has a chance to look at your log.

It may take several attempts until your log is clean.



Edited by Joshuacat, 12 November 2005 - 06:43 PM.


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