Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Instructions for Microsoft Security Essentials Alert virus haven't worked, problem persists

  • Please log in to reply
No replies to this topic

#1 miscproblems


  • Members
  • 9 posts
  • Local time:12:44 PM

Posted 22 September 2010 - 01:54 PM

I'm running XP Pro.

Microsoft Security Essentials Alert virus popped up, it also shut down every program that I was running (IE8, Outlook 07, Excel 07) - which I could then no longer open.

I tried to use the following tutorial to remove this virus:

I encountered the following problems:

- When RKill ran, (in Safe Mode With Networking) it didn't find anything, except itself, which it subsequently shut down.
- After this, I tried and couldn't run MBAM. I also couldn't run SpybotSD. I couldn't even run my other applications.
- I located a file %UserProfile%\Application Data\hotfix, which I first tried to rename to hotfix1, and then when it didn't help, deleted.
- This allowed me to open regular Microsoft Office programs, but still no MBAM or SpybotSD.
- I tried renaming the MBAM and SpybotSD exe files, which allowed me to open them - but while MBAM removed a few problems, it didn't find all of them. SpybotSD didn't find anything.

When I try to search for ways to remove the virus, in Google, every link I click redirects to advertisements.

I looked in the registry and found things like HKEY_CLASSES_ROOT\SpybotSD.DisabledFile but I'm not really sure what's what in there so I don't know what to do.

I'm not sure if I need to provide more information, but if I do, please let me know.

I know there's other things in the registry but I don't know how to find them. MBAM is completely up to date but isn't finding anything else.

BC AdBot (Login to Remove)


0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users