You will still be able to move the mouse around and you can maximize programs but once you do that you cant do anything more with them, and everything just eventually stops responding. The problem started out where the computer would freeze after being inactive for about 10 minutes, as long as he was at the computer doing something it would work fine but if he left it alone it would freeze.
Well we tried some things first to try and fix it, ran AVG but of course the computer froze during the scan. I tried to do a simple system restore, problem is the computer freezes during and it does not have time to finish it. So i went on to run a checkdisk (chkdsk /r) and had it run on startup, problem is the computer froze during the checkdisk aswell. After another day it starts freezing even when he is using it, first after about 10 minutes and now its down to 5 minutes tops. So since he has his older HDD in the computer still that he uses as extra disc space now I went ahead and booted off of that, its really bogged down like it was before he got his new computer but atleast it works. That one has a recovery console built into it so i booted off of that and ran chkdsk /r on his C drive (which ofcourse is the one we are trying to get fixed). Some problems found and repaired, great! Booted off of the drive it still freezes.
So lastly we ran some virus scans with his StopZilla from his backup drive on the C: drive, it found critical files (I was not there when he scanned it so i dont know exactly what it found, he said it was 1 below the most critical rating) which it said it got rid of. Of course when booting off of the drive it still freezes.
So now i am running out of ideas on what to do here. If anyone could help us out with this it would be much appreciated. He is going to continue working off of the backup until we can get it fixed, hopefully we don't have to resort to a format of the drive because it would take him a while to get all his stuff set back up for running his business on a newley formatted drive.
Thanks in advance.
Edited by Smiling Hobo, 22 September 2010 - 10:41 AM.