Posted 21 September 2010 - 04:22 PM
First, my system:
Toshiba Satellite M35-S320 running XP Home, V. 2002, Service Pack 3.
Sound card: RealTek AC '97
I never had any problem with my sound until I installed SP3 last year. After that, my sound would go out and stay out for days. I had my hardware checked and the tech said that the sound card was working as it should. Evidently, there is some conflict with SP3 and this older laptop. I tested this spring by reformatting and doing a fresh install. I went for a few days between installing the different service packs. Sure enough, as soon as I installed SP3, I started to have the same problem.
Now, whenever I turn on the laptop and if I anticipate I will want to hear something, I must install SM35xsndx.exe which is the latest driver on the Toshiba site. The installer defaults to a restart after the driver installation. However, if I restart, I hear the Windows shut down music tones when it goes off. Then the sound is gone when it starts up again. Therefore, I must not restart after the driver installation. Sometimes, when the laptop goes into hibernation, I loose the sound after Resuming Windows.
So, I am curious. Is there anything in the start up peculiar to SP3 that corrupts the driver? Is there a way to diagnose the problem and perhaps let me enjoy my computer as before? Perhaps a different sequencing of the drivers at start up so that the sound driver queues up later or last?
Thanks in advance for any help.