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BSOD crash when burning CDs


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9 replies to this topic

#1 Mark Meriaux

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Posted 20 September 2010 - 04:36 PM

I am getting the BSOD:
IRQL_NOT_LESS_OF_EQUAL error with
STOP: 0X0A

when Roxio CD Creator is finished burning a disc (CD or DVD).
The program is finished.......the Disc is complete (I've checked the discs on other machines), but computer goes into BSOD and shuts down.


Computer is Dell Latitude Intel Core2 1.99GHz, 2.0GB RAM
OS is Win XP Home, SP3
Philips DVD+-RW SDVD8820 (suspect hardware/driver problem)
Driver (for above device): ver 5.1.2535.0 from Microsoft (7/1/2001)

EDIT: Removed bug report ~ Hamluis.

Edited by hamluis, 20 September 2010 - 04:50 PM.


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#2 hamluis

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Posted 20 September 2010 - 04:53 PM

Hi :thumbsup:, I removed your debug log...there's a better tool that is not as clumsy. Let's try this.

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html.

Double-click BlueScreenView.exe file.

When scanning is done, Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content and paste it into your next reply.

Louis

Edited by hamluis, 20 September 2010 - 04:53 PM.


#3 Broni

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Posted 20 September 2010 - 05:17 PM

Also, see, if you can use another burning program without any issues.
Try CDBurnerXP: http://cdburnerxp.se/

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#4 Mark Meriaux

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Posted 20 September 2010 - 05:42 PM

Thanks Louis! Per your request........

==================================================
Dump File : Mini092010-06.dmp
Crash Time : 9/20/2010 1:04:19 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x00000000
Parameter 2 : 0x0000001c
Parameter 3 : 0x00000001
Parameter 4 : 0x804fb03c
Caused By Driver : hal.dll
Caused By Address : hal.dll+296b
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini092010-06.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini092010-05.dmp
Crash Time : 9/20/2010 12:53:20 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xffe9e9ec
Parameter 2 : 0x00000001
Parameter 3 : 0x806e694f
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+294f
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini092010-05.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini092010-04.dmp
Crash Time : 9/20/2010 12:18:57 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xe3e44ebe
Parameter 2 : 0x00000000
Parameter 3 : 0x804ed967
Parameter 4 : 0x00000001
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+17b6c
File Description : Microsoft Filesystem Filter Manager
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini092010-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini092010-03.dmp
Crash Time : 9/20/2010 12:14:32 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x806e694f
Parameter 3 : 0xba507c30
Parameter 4 : 0xba50792c
Caused By Driver : hal.dll
Caused By Address : hal.dll+294f
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini092010-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini092010-02.dmp
Crash Time : 9/20/2010 11:58:00 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x806e694f
Parameter 3 : 0xba507c30
Parameter 4 : 0xba50792c
Caused By Driver : hal.dll
Caused By Address : hal.dll+294f
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini092010-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini092010-01.dmp
Crash Time : 9/20/2010 10:03:31 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x806e694f
Parameter 3 : 0xba507c30
Parameter 4 : 0xba50792c
Caused By Driver : hal.dll
Caused By Address : hal.dll+294f
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini092010-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

#5 Mark Meriaux

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Posted 20 September 2010 - 05:55 PM

Thanks Broni. CDBurner worked for three data discs (so far) without crashing.

#6 Broni

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Posted 20 September 2010 - 06:00 PM

Did I say, I really dislike Nero?
Nothing more, than overbloated program.
How many of it its 1,000 features do you really use?
Not to mention its size. 1GB, or so?

My Website

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#7 Mark Meriaux

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Posted 20 September 2010 - 06:06 PM

Did I say, I really dislike Nero?

I don't particularly like that it crashes my computer either!
I rarely burn discs, so it's a rare problem, but I had to make a few copies of some photos today to give out, and this was giving me fits.
CDBurnerXP worked flawlessly (6 copies) - no problems!

No more Roxio for me!!!

Edited by hamluis, 21 September 2010 - 07:13 AM.
Emphasis added ~ Hamluis.


#8 Broni

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Posted 20 September 2010 - 06:11 PM

Good news :thumbsup:

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#9 cryptodan

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Posted 21 September 2010 - 02:36 AM

If you want to make sure that it was Nero, I would get all the updates for Nero from Nero's website. Sounds to me like your copy of Nero is outdated/old which can cause errors on SP3 machines. Just thought I would voice my opinion even though you found a temp solution.

#10 Broni

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Posted 21 September 2010 - 02:30 PM

I rarely burn discs

In that case CDBurnerXP is all you need instead of humongous Nero.

My Website

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