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GenericHostError-Sound Issue


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4 replies to this topic

#1 puternoob

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Posted 19 September 2010 - 07:59 PM

Hi, Im having a problem with my sound device the last couple days. After i boot up my pc, sometime shortly ill get an error message. Generic Host Error. I view the technical data to explain and I have this show...szAppName:svchost.exe svAppVer: 5.1.2600.5512 szModName: ntdll.dll szModVer: 5.1.2600.5755 offset: 00023845. Ok when i get this message my sound shuts off. I open control panel and go to sound and audio devices. On that tab its supposed to show my realtek high def audio, but it says no sound device. In device manager it show my sd as realtek hd audio and its working properly. To have sound temporarily i have to reboot my pc, but it only starts up in safe mode or most recent configuration that worked. if i choose start up windows normally it just keeps rebooting over and over again. Ive made sure the most recent drivers are installed but getting the feeling this isnt the issue. svchost is a process right? so maybe theres a registry problem? Hope some1 can help me out please, if you need more info just post ill get whatever info i can to you. Thanks again!

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#2 hamluis

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Posted 19 September 2010 - 08:37 PM

Hi, let's try the following :thumbsup:.

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html.

Double-click BlueScreenView.exe file.

When scanning is done, Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content and paste it into your next reply

Louis.

Edited by hamluis, 19 September 2010 - 08:37 PM.


#3 puternoob

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Posted 20 September 2010 - 07:10 PM

Hi hamluis, thankyou for replying. Do i have to dl this program? I dont get a blue error screen. A small box pops up and says Generic Host Error for Win32. Under Technical info it says....

E:\DOCUME`1\Tom\LOCALS`1\Temp\WERd633.dir00\svchost.exe.mdmp
E:\DOCUME`1\Tom\LOCALS`1\Temp\WERd633.dir00\appcompat.txt

#4 Broni

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Posted 20 September 2010 - 07:53 PM

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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#5 Pandy

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Posted 20 September 2010 - 10:55 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic348659.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

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