Browser redirect / antimalware updates blocked

Hi there... been skulking around to look for help on this issue, but I figured maybe someone with some actual skills best have a look before I bone my system Any help anyone is able to offer is most appreciated.

Regards,
Matt

-----

The issue:
Periodically in my browser (doesn't matter which I use, but Google Chrome is my primary), I am redirected to wordslife.com or kdirectory.co.uk. Attempting to access sites such as safer-networking.org and http://www.malwarebytes.org/ results in a NOT FOUND page. Occasionally some sites give me a NOT FOUND page but a refresh or two gets me through... the anti-malware sites mentioned above cannot be reached however. Attempting to install apps like Spybot or AVG fail as they cannot access their update sites.

What I've done so far:
Installed Ad-aware, Avast, and Avira and ran all of them. If I recall correctly, Avast identified and removed a number of threats as did Adaware.. my apologies but I didn't take note of which.
Ran TDSSKiller.exe. It identified my pc as having TDDS and apparently cleaned it. Subsequent runs find sptd.sys as a suspicious locked file, but quarantining it does not help.
Ran DDS.scr (see log below)
Attempted to run GMER, but recieved a STOP message each time.



DDS.txt
==================


DDS (Ver_10-03-17.01) - NTFSx86
Run by energyst at 17:38:34.04 on 18/09/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_18
Microsoft Windows XP Home Edition 5.1.2600.3.1252.2.1033.18.2046.1160 [GMT -5:00]

AV: Lavasoft Ad-Watch Live! Anti-Virus *On-access scanning disabled* (Updated) {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Analog Devices\SoundMAX\smax4.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Documents and Settings\energyst\Application Data\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Documents and Settings\energyst\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\energyst\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\energyst\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\energyst\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\energyst\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\energyst\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\energyst\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\energyst\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
D:\files\utilities\dds.scr

============== Pseudo HJT Report ===============

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [SansaDispatch] c:\documents and settings\energyst\application data\sandisk\sansa updater\SansaDispatch.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [amd_dc_opt] c:\program files\amd\dual-core optimizer\amd_dc_opt.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [SoundMAX] "c:\program files\analog devices\soundmax\smax4.exe" /tray
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - d:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: microsoft.com\*.update
Trusted Zone: windowsupdate.com\download
DPF: {0000000A-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/d/4/4/d446e8a9-3a86-4b59-bb19-f5bd11b40367/wmavax.CAB
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {226ACC34-3194-70E2-5AE7-864FCFE9E80D} - hxxp://zone.msn.com/bingame/mosi/default/msi.1.0.0.9.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1278897438890
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1278897924781
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} - hxxp://zone.msn.com/bingame/cnma/default/cinematycoon.cab
TCP: NameServer = 93.188.162.233,93.188.161.233
TCP: {1E56EB4C-937D-42E1-9222-EEF4D7666818} = 93.188.162.233,93.188.161.233
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\energyst\applic~1\mozilla\firefox\profiles\64599387.default\
FF - prefs.js: browser.search.selectedEngine - Wikipedia (Eng)
FF - prefs.js: browser.startup.homepage - hxxp://www.google.ca/
FF - plugin: c:\documents and settings\energyst\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\energyst\application data\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\documents and settings\energyst\local settings\application data\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\firefox\plugins\nppopcaploader.dll
FF - plugin: d:\program files\divx\divx player\npDivxPlayerPlugin.dll
FF - plugin: d:\program files\emusic download manager\plugin\npemusic.dll
FF - plugin: d:\program files\real alternative\browser\plugins\nppl3260.dll
FF - plugin: d:\program files\real alternative\browser\plugins\nprpjplug.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, falsec:\program files\firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-9-13 64288]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-9-12 165584]
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2010-9-13 11608]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-9-13 135336]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-9-13 267432]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-9-12 17744]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-9-12 40384]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-9-13 60936]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-8-12 1355416]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-9-12 40384]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-9-12 40384]
S3 cpuz129;cpuz129;\??\c:\docume~1\energyst\locals~1\temp\cpuz_x32.sys --> c:\docume~1\energyst\locals~1\temp\cpuz_x32.sys [?]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2007-11-6 34064]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]

=============== Created Last 30 ================

2010-09-18 22:34:00 0 d-----w- C:\TDSSKiller_Quarantine
2010-09-14 02:37:20 0 d-----w- c:\docume~1\energyst\applic~1\Avira
2010-09-14 02:34:45 0 d-----w- c:\windows\system32\NtmsData
2010-09-14 02:29:33 60936 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2010-09-14 02:29:32 0 d-----w- c:\program files\Avira
2010-09-14 02:29:32 0 d-----w- c:\docume~1\alluse~1\applic~1\Avira
2010-09-14 02:26:13 0 d-----w- c:\program files\SpywareBlaster
2010-09-14 01:28:36 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-09-14 01:28:09 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{ECC164E0-3133-4C70-A831-F08DB2940F70}
2010-09-14 01:28:00 0 d-----w- c:\program files\Lavasoft
2010-09-12 21:30:18 38848 ----a-w- c:\windows\avastSS.scr
2010-09-12 21:30:14 0 d-----w- c:\docume~1\alluse~1\applic~1\Alwil Software
2010-09-02 03:56:28 9171 ----a-w- c:\documents and settings\energyst\.recently-used.xbel
2010-08-26 04:01:59 0 d-----w- c:\documents and settings\energyst\.thumbnails
2010-08-26 03:57:57 376 ----a-w- c:\windows\ODBC.INI
2010-08-26 03:57:52 17920 ----a-w- c:\windows\system32\mdimon.dll
2010-08-26 03:57:35 0 d-----w- c:\windows\SHELLNEW
2010-08-26 03:57:33 0 d-----w- c:\program files\Microsoft ActiveSync

==================== Find3M ====================

2010-09-18 22:30:06 37248 ----a-w- c:\windows\system32\drivers\isapnp.sys
2010-08-17 07:27:26 368640 ----a-w- c:\windows\system32\ReWire.dll
2010-08-17 04:28:53 16300 ---ha-w- c:\windows\system32\mlfcache.dat
2009-09-19 20:59:00 16384 --sha-w- c:\windows\temp\cookies\index.dat
2009-09-19 20:59:00 16384 --sha-w- c:\windows\temp\history\history.ie5\index.dat
2009-09-19 20:59:00 49152 --sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 17:39:01.04 ===============

Malware removed and issues resolved. Thank you!!

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

1. Do not run any other tool untill instructed to do so!
2. Please Do not Attach logs or put in code boxes.
3. Tell me about any problems that have occurred during the fix.
4. Tell me of any other symptoms you may be having as these can help also.
5. Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
• The application window will appear
• Click the Disable button to disable your CD Emulation drivers
• Click Yes to continue
• A 'Finished!' message will appear
• Click OK
• DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

Please download DDS by sUBs from one of the links below and save it to your desktop:


Download DDS and save it to your desktop

Link1
Link2
Link3

Please disable any anti-malware program that will block scripts from running before running DDS.

• Double-Click on dds.scr and a command window will appear. This is normal.
• Shortly after two logs will appear:
  • DDS.txt
  • Attach.txt
• A window will open instructing you save & post the logs
• Save the logs to a convenient place such as your desktop
• Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

• Please Download Rootkit Unhooker Save it to your desktop.
• Now double-click on RKUnhookerLE.exe to run it.
• Click the Report tab, then click Scan.
• Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
• Wait till the scanner has finished and then click File, Save Report.
• Save the report somewhere where you can find it. Click Close.

Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

information and logs:

In your next post I need the following

1.logs from DDS
2.log from RKUnHooker
3.let me know of any problems you may have had

Gringo

Hello

three day bump

It has been Three days since my last post.

• do you still need help with this?
• do you need more time?
• are you having problems following my instructions?
  
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.

With Regards,
Gringo