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Need help removing Redirect Virus plus Bogus AV Alert Warning


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19 replies to this topic

#1 c21sheri

c21sheri

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  • 6 posts
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  • Local time:12:01 PM

Posted 19 September 2010 - 07:00 PM

Hi there,

This looks like a great help site. I hope you can help.

I used to consider myself fairly computer literate, however, I'm beginning to wonder. An associate of mine has evidently acquired a rather nasty, and very tenacious virus that appears to be, from what I have read so far, a "redirect virus", and the symptoms appear to be the same as one of the posts I read that dubbed it "The Google Redirect Virus".

I have run Avast! AV, Spybot, AdAware, and Malwarebytes Anti-Malware, both from the normal windows environment, and from Safe Mode, and also have run those that provide the option as a boot scan ... I have also searched for everyone suspicious file (and found number of them) and deleted or quarantined them, but have not been able to find and/or eradicate this stinkin' virus.

I have read the instructions provided on your site, and believe I correctly followed them:

- Downloaded Defogger, DDS, and GMER;
- run each of them in the order given, and saved the reports as indicated;
- downloaded RKUnHooker, but HAVE NOT run it yet
- registered on this site (obviously);
- Posting this new topic
- Pasting the DDS.txt file copy below;
- Attaching the zipped ATTACH.txt file.

The following is the cut-n-pasted text from the DDS.txt file:
--------------------------------

DDS (Ver_10-03-17.01) - NTFSx86
Run by Sherry at 14:31:03.39 on Sat 09/18/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.429 [GMT -7:00]

AV: Norton AntiVirus *On-access scanning disabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\WINDOWS\system32\netdde.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Alwil Software\Avast5\setup\avast.setup
C:\Program Files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Documents and Settings\Sherry\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://mail.c21osborne.com:32000/mail/index.html
uDefault_Page_URL =
mDefault_Page_URL = hxxp://go.microsoft.com
mSearch Page = hxxp://www.google.com/
mSearch Bar =
mCustomizeSearch = hxxp://ie.search.msn.com
mWinlogon: Userinit=c:\windows\system32\Userinit.exe,yjesrwh.exe,
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [EPSON Stylus C64 Series] c:\windows\system32\spool\drivers\w32x86\3\E_S4I2C1.EXE /P23 "EPSON Stylus C64 Series" /M "Stylus C64" /EF "HKCU"
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {0D3983A9-4E29-4F33-8313-DA22B29D3F87} - hxxps://www.accounting.quickbooks.com/v10.144/qboax6.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {1B566A03-760E-4923-863F-19A0A461E71F} - hxxps://sdg2.quickbooks.com/NetPay/QBGL/OEGL.cab
DPF: {2564B8E6-7D84-11D4-A689-30475BC10000} - hxxp://toolkitcma.com/tkweb/tkweb.cab
DPF: {3498C972-FC11-11D2-A05D-00A0C90DC755} - hxxps://crestedg.century21.com/cgi-bin/Tab32x30.ocx
DPF: {40F8967E-34A6-474A-837A-CEC1E7DAC54C} - hxxps://accounting.quickbooks.com/c2/v15.585/qboax9.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} - hxxps://crestedg.century21.com/EDGDOTNET/ImageUploader/ImageUploader5.cab
DPF: {843EE768-3A97-455C-9076-741BA3AD7B62} - hxxps://accounting.quickbooks.com/c2/v16.607/qboax10.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {8CE3BAE6-AB66-40B6-9019-41E5282FF1E2} - hxxps://accounting.quickbooks.com/v12.280/qboax8.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {961064F8-5135-11D5-A69D-00C04FAC63A2} - hxxps://crestedg.century21.com/cgi-bin/EDGReportControl.cab
DPF: {B02F3641-766B-11CE-AF28-C3A2FBE76A13} - hxxps://crestedg.century21.com/cgi-bin/ss32x25.ocx
DPF: {B24F0664-7DDA-40B6-B38C-A4FD68DE8685} - hxxp://207.207.60.50/SiteRoots/main/Install/CentraDownloader.cab
DPF: {B82FA17C-F3A9-11D2-B5DD-0050041B7FF6} - hxxp://www.merrillshop.com/SAXFile.cab
DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} - hxxp://a.download.toontown.com/sv1.0.21.10/ttinst.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {D4B9A167-2E12-409E-ADBA-3891F5816013} - hxxp://c21.realbiz360.com/languages/english/webObjects/iseebtn.ocx
DPF: {D92D7607-05D9-4DD8-B68B-D458948FB883} - hxxps://accounting.quickbooks.com/v11.142/qboax7.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://mwmus.webex.com/client/v_mywebex-mwm/mywebex/ieatgpc.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - hxxp://download.abacast.com/download/files/AbacastClient2.1.20.2.cab
DPF: {F7A05BAC-9778-410A-9CDE-BFBD4D5D2B7F} - hxxp://216.249.24.62/code/iPIX-ImageWell-ipix.cab
Handler: CDS300 - {AD43AA67-6860-4531-AC8A-0E68F9CF023E} -
Notify: igfxcui - igfxsrvc.dll
Notify: LMIinit - LMIinit.dll
mASetup: 0bbe487f-5231-4b57-bdfd-107f904c495b - c:\windows\system32\ccbonqq.exe
mASetup: 0bbe487f-5231-4b57-bdfd-107f904c495b - c:\windows\system32\ccbonqq.exe
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\sherry\applic~1\mozilla\firefox\profiles\gv2yr49f.default\
FF - plugin: c:\documents and settings\sherry\local settings\application data\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.count", 24);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2010-09-18 21:29:28 0 ----a-w- c:\documents and settings\sherry\defogger_reenable
2010-09-15 21:56:38 0 d-----w- c:\docume~1\sherry\applic~1\Malwarebytes
2010-09-15 21:56:29 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-09-15 21:56:28 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-09-15 21:56:27 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-09-15 21:56:27 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-09-14 19:22:20 0 d-----w- C:\Sequestered and Renamed Root Files
2010-09-14 19:06:30 0 d-----w- C:\SQM files - Moved here for review - Virus issue
2010-09-14 18:48:21 54156 ---ha-w- c:\windows\QTFont.qfn
2010-09-14 18:48:21 1409 ----a-w- c:\windows\QTFont.for
2010-09-10 15:00:06 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-09-09 17:45:30 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-09-09 16:20:41 0 d-sh--w- c:\documents and settings\sherry\IECompatCache
2010-09-08 01:07:20 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-09-03 21:56:46 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-09-03 21:50:41 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{ECC164E0-3133-4C70-A831-F08DB2940F70}
2010-09-02 19:20:33 664 ----a-w- c:\windows\system32\d3d9caps.dat

==================== Find3M ====================

2010-09-07 15:12:17 38848 ----a-w- c:\windows\avastSS.scr
2010-07-27 06:30:35 8462336 ------w- c:\windows\system32\dllcache\shell32.dll
2010-06-30 12:31:35 149504 ----a-w- c:\windows\system32\schannel.dll
2010-06-30 12:31:35 149504 ------w- c:\windows\system32\dllcache\schannel.dll
2010-06-25 00:51:58 11077120 ------w- c:\windows\system32\dllcache\ieframe.dll
2010-06-24 12:22:03 916480 ----a-w- c:\windows\system32\wininet.dll
2010-06-24 12:22:03 916480 ------w- c:\windows\system32\dllcache\wininet.dll
2010-06-24 12:22:03 12800 ------w- c:\windows\system32\dllcache\xpshims.dll
2010-06-24 12:22:02 1210368 ------w- c:\windows\system32\dllcache\urlmon.dll
2010-06-24 12:22:01 611840 ------w- c:\windows\system32\dllcache\mstime.dll
2010-06-24 12:22:01 5951488 ------w- c:\windows\system32\dllcache\mshtml.dll
2010-06-24 12:22:01 206848 ------w- c:\windows\system32\dllcache\occache.dll
2010-06-24 12:21:59 599040 ------w- c:\windows\system32\dllcache\msfeeds.dll
2010-06-24 12:21:59 55296 ------w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-06-24 12:21:59 25600 ------w- c:\windows\system32\dllcache\jsproxy.dll
2010-06-24 12:21:58 247808 ------w- c:\windows\system32\dllcache\ieproxy.dll
2010-06-24 12:21:58 1986560 ------w- c:\windows\system32\dllcache\iertutil.dll
2010-06-24 12:21:58 184320 ------w- c:\windows\system32\dllcache\iepeers.dll
2010-06-24 12:21:56 743424 ------w- c:\windows\system32\dllcache\iedvtool.dll
2010-06-24 12:21:55 387584 ------w- c:\windows\system32\dllcache\iedkcs32.dll
2010-06-23 13:44:04 1851904 ----a-w- c:\windows\system32\win32k.sys
2010-06-23 13:44:04 1851904 ------w- c:\windows\system32\dllcache\win32k.sys
2010-06-23 12:08:09 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2010-06-21 15:27:11 354304 ------w- c:\windows\system32\dllcache\srv.sys

============= FINISH: 14:35:16.18 ===============

-------------------
end of DDS.txt file text.

Please let me know what I should do next.

thanks,

Mark G. on behalf of "C21Sheri".

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:01 PM

Posted 26 September 2010 - 02:45 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.
  1. Do not run any other tool untill instructed to do so!
  2. Please Do not Attach logs or put in code boxes.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.

Download DDS:
    Please download DDS by sUBs from one of the links below and save it to your desktop:


    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


information and logs:
    In your next post I need the following
      1.logs from DDS
      2.log from RKUnHooker
      3.let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

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Posted 29 September 2010 - 08:49 AM

Hello

three day bump

It has been Three days since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 c21sheri

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Posted 29 September 2010 - 03:34 PM

Hi Gringo_Pr,

For whatever reason, I did not receive notification of your response until today, but regardless, thanks for the reply. I did not have time to read the whole thing yet, but wanted to respond right away just to make sure I had some kind of response logged into the system. I will check out your entire response and then post whatever is appropriate a.s.a.p. after that.

Thanks!!!

MG for C21Sheri, 1:33 PM 9/29/2010

#5 gringo_pr

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Posted 29 September 2010 - 08:34 PM

ok I will be waiting

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

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Posted 02 October 2010 - 03:11 AM

Hello

three day bump

It has been Three days since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 c21sheri

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Posted 02 October 2010 - 12:52 PM

Hi Gringo,

Had sudden fam emergency - had to deal with dad in hospital = caused delay ... working on this today.

Thanks,
MG

#8 gringo_pr

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Posted 02 October 2010 - 01:56 PM

Ok no problem

If you need more time just let me know how much time you need



Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 c21sheri

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Posted 02 October 2010 - 02:33 PM

Thanks.

MG

#10 gringo_pr

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Posted 02 October 2010 - 02:47 PM

thumbup2.gif
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 gringo_pr

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Posted 05 October 2010 - 04:10 AM

thumbup2.gif
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 c21sheri

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Posted 06 October 2010 - 12:29 AM

Sorry for the delay ... taking care of sick dad in L.A. - doing this stuff with remote control software ... hope if works OK.

Here's the DDS.txt text:


DDS (Ver_10-03-17.01) - NTFSx86
Run by Sherry at 19:28:30.78 on Wed 09/29/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1426 [GMT -7:00]

AV: Norton AntiVirus *On-access scanning disabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
AV: avast! Antivirus *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\netdde.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Sherry\Desktop\Defogger.exe
C:\Documents and Settings\Sherry\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://mail.c21osborne.com:32000/mail/index.html
uDefault_Page_URL =
mDefault_Page_URL = hxxp://go.microsoft.com
mSearch Page = hxxp://www.google.com/
mSearch Bar =
mCustomizeSearch = hxxp://ie.search.msn.com
mWinlogon: Userinit=c:\windows\system32\Userinit.exe,yjesrwh.exe,
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [EPSON Stylus C64 Series] c:\windows\system32\spool\drivers\w32x86\3\E_S4I2C1.EXE /P23 "EPSON Stylus C64 Series" /M "Stylus C64" /EF "HKCU"
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10i_ActiveX.exe -update activex
mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {0D3983A9-4E29-4F33-8313-DA22B29D3F87} - hxxps://www.accounting.quickbooks.com/v10.144/qboax6.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {1B566A03-760E-4923-863F-19A0A461E71F} - hxxps://sdg2.quickbooks.com/NetPay/QBGL/OEGL.cab
DPF: {2564B8E6-7D84-11D4-A689-30475BC10000} - hxxp://toolkitcma.com/tkweb/tkweb.cab
DPF: {3498C972-FC11-11D2-A05D-00A0C90DC755} - hxxps://crestedg.century21.com/cgi-bin/Tab32x30.ocx
DPF: {40F8967E-34A6-474A-837A-CEC1E7DAC54C} - hxxps://accounting.quickbooks.com/c2/v15.585/qboax9.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} - hxxps://crestedg.century21.com/EDGDOTNET/ImageUploader/ImageUploader5.cab
DPF: {843EE768-3A97-455C-9076-741BA3AD7B62} - hxxps://accounting.quickbooks.com/c2/v16.607/qboax10.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {8CE3BAE6-AB66-40B6-9019-41E5282FF1E2} - hxxps://accounting.quickbooks.com/v12.280/qboax8.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {961064F8-5135-11D5-A69D-00C04FAC63A2} - hxxps://crestedg.century21.com/cgi-bin/EDGReportControl.cab
DPF: {B02F3641-766B-11CE-AF28-C3A2FBE76A13} - hxxps://crestedg.century21.com/cgi-bin/ss32x25.ocx
DPF: {B24F0664-7DDA-40B6-B38C-A4FD68DE8685} - hxxp://207.207.60.50/SiteRoots/main/Install/CentraDownloader.cab
DPF: {B82FA17C-F3A9-11D2-B5DD-0050041B7FF6} - hxxp://www.merrillshop.com/SAXFile.cab
DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} - hxxp://a.download.toontown.com/sv1.0.21.10/ttinst.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {D4B9A167-2E12-409E-ADBA-3891F5816013} - hxxp://c21.realbiz360.com/languages/english/webObjects/iseebtn.ocx
DPF: {D92D7607-05D9-4DD8-B68B-D458948FB883} - hxxps://accounting.quickbooks.com/v11.142/qboax7.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://mwmus.webex.com/client/v_mywebex-mwm/mywebex/ieatgpc.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - hxxp://download.abacast.com/download/files/AbacastClient2.1.20.2.cab
DPF: {F7A05BAC-9778-410A-9CDE-BFBD4D5D2B7F} - hxxp://216.249.24.62/code/iPIX-ImageWell-ipix.cab
Handler: CDS300 - {AD43AA67-6860-4531-AC8A-0E68F9CF023E} -
Notify: igfxcui - igfxsrvc.dll
Notify: LMIinit - LMIinit.dll
mASetup: 0bbe487f-5231-4b57-bdfd-107f904c495b - c:\windows\system32\ccbonqq.exe
mASetup: 0bbe487f-5231-4b57-bdfd-107f904c495b - c:\windows\system32\ccbonqq.exe
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\sherry\applic~1\mozilla\firefox\profiles\gv2yr49f.default\
FF - plugin: c:\documents and settings\sherry\local settings\application data\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.count", 24);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-9-3 64288]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-2-7 165584]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-2-7 17744]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-2-7 40384]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-3-24 54752]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-8-12 1355928]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2010-9-29 374152]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-8-11 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2010-2-18 47640]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2010-8-12 15008]
S2 .NET Connection Service;.NET Framework Service;c:\windows\svchost.exe --> c:\windows\svchost.exe [?]
S3 1cf61905-4094-4558-964b-b606630e1503;1cf61905-4094-4558-964b-b606630e1503;\??\d:\cds300\cds300.dll --> d:\cds300\cds300.dll [?]
S3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-2-7 40384]
S3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-2-7 40384]
S4 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]

=============== Created Last 30 ================

2010-09-29 21:44:07 1409 ----a-w- c:\windows\QTFont.for
2010-09-18 21:29:28 0 ----a-w- c:\documents and settings\sherry\defogger_reenable
2010-09-15 21:56:38 0 d-----w- c:\docume~1\sherry\applic~1\Malwarebytes
2010-09-15 21:56:29 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-09-15 21:56:28 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-09-15 21:56:27 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-09-15 21:56:27 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-09-14 19:22:20 0 d-----w- C:\Sequestered and Renamed Root Files
2010-09-14 19:06:30 0 d-----w- C:\SQM files - Moved here for review - Virus issue
2010-09-10 15:00:06 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-09-09 17:45:30 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-09-09 16:20:41 0 d-sh--w- c:\documents and settings\sherry\IECompatCache
2010-09-08 01:07:20 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-09-03 21:56:46 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-09-03 21:50:41 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{ECC164E0-3133-4C70-A831-F08DB2940F70}
2010-09-02 19:20:33 664 ----a-w- c:\windows\system32\d3d9caps.dat

==================== Find3M ====================

2010-09-29 21:35:33 83360 ----a-w- c:\windows\system32\LMIRfsClientNP.dll
2010-09-29 21:35:30 29568 ----a-w- c:\windows\system32\LMIport.dll
2010-09-29 21:35:27 87424 ----a-w- c:\windows\system32\LMIinit.dll
2010-09-07 15:12:17 38848 ----a-w- c:\windows\avastSS.scr
2010-07-27 06:30:35 8462336 ------w- c:\windows\system32\dllcache\shell32.dll

============= FINISH: 19:29:41.09 ===============

- - - - - end of DDS.txt - - - --

Here's the Rootkitunkooker report text:



RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #1
==============================================
>Drivers
==============================================
0x804D7000 C:\WINDOWS\system32\ntoskrnl.exe 2189952 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2189952 bytes
0x804D7000 RAW 2189952 bytes
0x804D7000 WMIxWDM 2189952 bytes
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xB93B9000 C:\WINDOWS\System32\DRIVERS\BCMSM.sys 1101824 bytes (Broadcom Corporation, Modem Device Driver)
0xBF06B000 C:\WINDOWS\System32\ialmdd5.DLL 905216 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology)
0xB953A000 C:\WINDOWS\System32\DRIVERS\ialmnt5.sys 811008 bytes (Intel Corporation, Intel Graphics Miniport Driver)
0xF7B52000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xB92FC000 C:\WINDOWS\system32\drivers\smwdm.sys 548864 bytes (Analog Devices, Inc., SoundMAX Integrated Digital Audio )
0xAD621000 C:\WINDOWS\system32\DRIVERS\Wdf01000.sys 503808 bytes (Microsoft Corporation, WDF Dynamic)
0xAEE56000 C:\WINDOWS\System32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xB8D9E000 C:\WINDOWS\System32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xAEF6D000 C:\WINDOWS\System32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xAA4CF000 C:\WINDOWS\System32\DRIVERS\srv.sys 356352 bytes (Microsoft Corporation, Server driver)
0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 286720 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xA9E0B000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xB94C6000 C:\WINDOWS\system32\DRIVERS\RT2500.sys 245760 bytes (Ralink Technology Inc., RT2500 802.11g Wireless Adapter Driver)
0xF75A8000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xAA59E000 C:\WINDOWS\System32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF744A000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xBF03F000 C:\WINDOWS\System32\ialmdev5.DLL 180224 bytes (Intel Corporation, Component GHAL Driver)
0xA31A5000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xAEEC6000 C:\WINDOWS\System32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xAEF3B000 C:\WINDOWS\System32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xAEDA3000 C:\WINDOWS\System32\Drivers\aswSP.SYS 159744 bytes (AVAST Software, avast! self protection module)
0xAEDCA000 C:\WINDOWS\System32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xB92D8000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xB9502000 C:\WINDOWS\System32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xB9396000 C:\WINDOWS\System32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xAEEF1000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806EE000 ACPI_HAL 131840 bytes
0x806EE000 C:\WINDOWS\system32\hal.dll 131840 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF74A0000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF74D8000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xBF020000 C:\WINDOWS\System32\ialmdnt5.dll 126976 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xF7430000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF74C0000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xAA772000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xAA6E3000 C:\WINDOWS\System32\Drivers\aswMon2.SYS 94208 bytes (AVAST Software, avast! File System Filter Driver for Windows XP)
0xF7477000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xB92C1000 C:\WINDOWS\System32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xAA3F4000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xB9382000 C:\WINDOWS\System32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xB9526000 C:\WINDOWS\System32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xAEFC6000 C:\WINDOWS\System32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF748E000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF7597000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xB92B0000 C:\WINDOWS\System32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF74F7000 C:\WINDOWS\System32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xBA77F000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF7647000 Lbd.sys 61440 bytes (Lavasoft AB, Boot Driver)
0xB9C1B000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF76B7000 C:\WINDOWS\System32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xBF012000 C:\WINDOWS\System32\ialmrnt5.dll 57344 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xF7637000 C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF7507000 C:\WINDOWS\System32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xBA76F000 C:\WINDOWS\System32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF7617000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xAED43000 C:\WINDOWS\system32\DRIVERS\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0xADEF7000 C:\WINDOWS\system32\DRIVERS\fssfltr_tdi.sys 49152 bytes (Microsoft Corporation, Family Safety Filter Driver (TDI))
0xBA74F000 C:\WINDOWS\System32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xAA912000 C:\WINDOWS\System32\DRIVERS\bcm4sbxp.sys 45056 bytes (Broadcom Corporation, Broadcom Corporation NDIS 5.1 ethernet driver)
0xAF562000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF7607000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xBA75F000 C:\WINDOWS\System32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xB9BEB000 C:\WINDOWS\System32\Drivers\aswTdi.SYS 40960 bytes (AVAST Software, avast! TDI Filter Driver)
0xF75F7000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xB9660000 C:\WINDOWS\system32\drivers\LMIRfsDriver.sys 40960 bytes (LogMeIn, Inc., LogMeIn Rfs Drivemap Driver)
0xB9600000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xAF592000 C:\WINDOWS\System32\drivers\sdcplh.sys 40960 bytes (-, SDCPLH)
0xBA72F000 C:\WINDOWS\System32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF7627000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xAED53000 C:\WINDOWS\System32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xF7517000 C:\WINDOWS\System32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xBA73F000 C:\WINDOWS\System32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xB9BDB000 C:\WINDOWS\System32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xA5620000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xAF552000 C:\WINDOWS\System32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF773F000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xF780F000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF77FF000 C:\WINDOWS\System32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xB9839000 C:\WINDOWS\System32\DRIVERS\fdc.sys 28672 bytes (Microsoft Corporation, Floppy Disk Controller Driver)
0xAF041000 C:\WINDOWS\System32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xAF039000 C:\WINDOWS\system32\DRIVERS\NuidFltr.sys 28672 bytes (Microsoft Corporation, Filter Driver for Microsoft Hardware HID Non-User Input Data)
0xF7707000 C:\WINDOWS\System32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF7727000 C:\WINDOWS\System32\Drivers\Aavmker4.SYS 24576 bytes (AVAST Software, avast! Base Kernel-Mode Device Driver for Windows NT/2000/XP)
0xB9831000 C:\WINDOWS\System32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xB9811000 C:\WINDOWS\System32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF77F7000 C:\WINDOWS\System32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xF77EF000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF77BF000 C:\WINDOWS\System32\Drivers\aswRdr.SYS 20480 bytes (AVAST Software, avast! TDI RDR Driver)
0xF77C7000 C:\WINDOWS\System32\DRIVERS\flpydisk.sys 20480 bytes (Microsoft Corporation, Floppy Driver)
0xF7807000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF775F000 C:\WINDOWS\System32\DRIVERS\omci.sys 20480 bytes (Dell Computer Corporation, OMCI Device Driver)
0xF770F000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xB9821000 C:\WINDOWS\System32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xB9819000 C:\WINDOWS\System32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xB9829000 C:\WINDOWS\System32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xABA83000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xBA7D8000 C:\WINDOWS\System32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xB8A7A000 C:\WINDOWS\System32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xBA7F4000 C:\WINDOWS\System32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xAEF33000 C:\WINDOWS\System32\Drivers\aswFsBlk.SYS 12288 bytes (AVAST Software, avast! File System Access Blocking Driver)
0xF789B000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xABAB7000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xB8A62000 C:\WINDOWS\System32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xB9851000 C:\WINDOWS\System32\Drivers\i2omgmt.SYS 12288 bytes (Microsoft Corporation, I2O Utility Filter)
0xB8A5A000 C:\Program Files\Lavasoft\Ad-Aware\KernExplorer.sys 12288 bytes
0xB8A5E000 C:\WINDOWS\System32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xBA7F0000 C:\WINDOWS\System32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF7923000 C:\WINDOWS\System32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF792F000 C:\WINDOWS\System32\drivers\ws2ifsl.sys 12288 bytes (Microsoft Corporation, Winsock2 IFS Layer)
0xF79AF000 C:\WINDOWS\system32\drivers\aeaudio.sys 8192 bytes (Andrea Electronics Corporation, Andrea Audio Stub Driver)
0xF79ED000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF79BB000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF79EB000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF79EF000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xB8C4B000 C:\WINDOWS\System32\Drivers\ParVdm.SYS 8192 bytes (Microsoft Corporation, VDM Parallel Driver)
0xB8C3D000 C:\Program Files\LogMeIn\x86\RaInfo.sys 8192 bytes (LogMeIn, Inc., RemotelyAnywhere Kernel Information Provider)
0xF79F1000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF79B1000 C:\WINDOWS\System32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF79DF000 C:\WINDOWS\System32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7987000 C:\WINDOWS\System32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0x8A691000 C:\WINDOWS\system32\KDCOM.DLL 7040 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF7AA6000 C:\WINDOWS\System32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xAA97B000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7AA5000 C:\WINDOWS\system32\DRIVERS\lmimirr.sys 4096 bytes (LogMeIn, Inc., LogMeIn Mirror Miniport Driver)
0xB853C000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7A4F000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
!!!!!!!!!!!Hidden driver: 0x8A6B9A9F ?_empty_? 1377 bytes
==============================================
>Stealth
==============================================
0xF74C0000 WARNING: suspicious driver modification [atapi.sys::0x8A6B9A9F]


!!POSSIBLE ROOTKIT ACTIVITY DETECTED!! =)


- - - -- end of RootkitUnhooker report text - - - -

Please advise next step ... thanks,
M.G.




#13 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 06 October 2010 - 05:55 AM

Greetings

One or more of the identified infections is Known as a Backdoor Trojan. - TDSS rootkit <--please read

What this virus does do.
QUOTE
Functionality
The functionality that the Trojan exhibits implies that it has been designed with profit-making as its primary objective. Making money from the Web typically involves generating Web traffic, installing pay-per-install software and also by generating sales leads for other Web sites and services of a dubious nature. It tries to achieve its objective by employing an array of techniques to try and make the user participate in these income-generating activities.


What the virus can do.
QUOTE
Backdoor.Tidserv is a Trojan horse that uses an advanced rootkit to hide itself. It also displays advertisements, redirects user search results, and opens a back door on the compromised computer.


This "could" allow hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can clean this machine but I cannot guarantee that it will be 100% secure afterwards. "If you would like to continue, then follow the steps below, otherwise please let me know"

I Would like you to do the following.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"
    In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#14 c21sheri

c21sheri
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Posted 08 October 2010 - 10:34 AM

Howdy, Gringo,

Thanks for the reply ... sounds like you are very busy as well. I won't be able to access her computer until this afternoon, but I'll read and follow your instructions then, and report back to you.

Thanks,

MG for c21sheri


#15 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 08 October 2010 - 11:16 AM

Hello

Thanks for letting me know


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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