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Introduction from ERH


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#1 EdgarHM

EdgarHM

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Posted 19 September 2010 - 04:46 PM

Hi! My name is Edgar (EdgarHM) and I was recommended Combofix and the BleepingComputer website as one that is very good cleaning up infected PCs and were savvy assistance can be obtained.

I will like help in directing me to the right forum so that I can share the details of my need.

Here are the highlights.

2-3 days ago my home Dell computer (OS XP Home Edition 2002 SP3) started opening up tabs by itself in iExplorer (v8) and/or in FireFox (v3.6.10). My NAV also picked up and quarantined a few viruses and trojans witch for the most part I was able to delete (not all because they were open). In addition both browsers displayed the following message:

The instructions at 0Xo...(all zeroes) referenced memory at"0x0... (all zeroes)..". The memory could not be read.

A local professional PC tech friend told me about Combofix and this website. Following his indications I was successful in running it and at one point it discovered the rootkit trojan. Combofix proceeded to reboot my computer and finally generated the log report that I saved.

I will like to get in contact with one of your experts to analyze the log and help me confirm if my PC if malware free.

Thanks in advance,
EdgarHM

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#2 Budapest

Budapest

    Bleepin' Cynic


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Posted 19 September 2010 - 10:47 PM

Hello and :thumbsup: to Bleeping Computer.

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

Be sure to check out the New User Orientation and the excellent Tutorials.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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