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Ext. Benq 162I Hard drive


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#1 georgia

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Posted 19 September 2010 - 03:26 PM

Today I just went to burn a dvd and discovered a problem.XPsp3 OS.
The drive and DVD title show up in My Computer, the dvd will play, but the burner will not read. I uninstalled the drivers and did a reinstall and still no change.
I have tried other dvd's and still same issue. I googled and went through the areas it said to check. I went nto 'hardware' and it indicates 'device working properly'.
In one article that I googled it suggested possible Windows OS problem and I have been having problems within the last couple of days with the notebook not wanting to shutdown after log off.
The article that I read suggested to try Win rescue XP, http://www.superwin.com/index.htm, and indicated in the article that it was safe and free and to use it in Safe Mode to restore registry.
I would appreciate experienced comments, thank you.

Edited by hamluis, 20 September 2010 - 11:06 AM.
Fixed link ~ Hamluis.

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#2 hamluis

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Posted 20 September 2010 - 11:00 AM

Don't do it :thumbsup:.

I'm somewhat confused...your topic title indicates a burner problem...some article suggested a registry optimizer of questionable value...

Bear in mind that (IMO) many of these "suggestions" and "endorsements" provided online...are meaningless. You might as well be watching TV when someone comes on to try to sell you something you don't need or want and they trot their friends and fellow investors on for "endorsements."

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons:

Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.

Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.

Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.

Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.

The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".

Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.Louis

If the drive works...but the burn capability is in question...the first thing I would try is a different burn program (like Nero). As it is, it could be the program, the O/S, the device. i would try to eliminate the burn program from suspicion...then the O/S...then the device itself.

Edited by hamluis, 20 September 2010 - 11:04 AM.


#3 DaChew

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Posted 20 September 2010 - 12:43 PM

The only registry alterations that should be performed, are by trusted programs or sources.

For cd/dvd problems try this Microsoft page and the autofix for filters in the registry.

http://support.microsoft.com/kb/982116
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