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Antivirus2010


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#1 pwrguy

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Posted 19 September 2010 - 02:59 PM

I've been hit with the Antivirus2010 virus with an additional problem. I tried to stop it from installing (dumb move) crazy.gif and now my machine will not boot up; it goes thru the first few steps then stops and restarts. Help!!!

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#2 Elise

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Posted 20 September 2010 - 06:04 AM

Hi, please let me know what version of windows you are running and if you have a Windows installation disk.

We Need to Diagnose Your BlueScreen
  1. When you boot your machine, press F8 to list the startup options, exactly as you would if you were trying to enter Safe Mode
  2. Select "Disable Automatic Restart on System Failure", as shown here:
  3. When your system BSODs, write down the STOP error code, as well as any written out error message back here. The STOP error will always appear, but the message may not. You are looking for this:
Please post me the error(s).

regards, Elise


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#3 Elise

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Posted 27 September 2010 - 05:46 AM

Due to lack of feedback, this topic will now be closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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