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Rootkit Malware and 80073EEE Error Code


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3 replies to this topic

#1 tsmithak

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Posted 18 September 2010 - 10:24 PM

Sorry the error code is 80073EFE (not EEE)


Hi:

My Dell Inspiron E1705 with Windows Vista has been infected with some type of rootkit malware. I think I got it when thinking I was doing a scan for AVG Antivirus. I did review the pages on the bogus antivirus programs but when I tried the ones that I think might have been it (AVDefender or AWM Antivirus) there is no change on my computer.

The computer cannot update Microsoft updates and I get 80073eee error code. When I try to search for solutions I cannot go to many sites with info on the 80073 error code but am able to access other sites. At first no real change in computer but now it is starting to function slow and hang up where it never used to.

My AVG Antivirus Free (9.x) cannot find anything wrong. Malwarebytes Anti Malware cannot find anything wrong. TDSSKiller finds a rootkit problem but is not able to cure it. Running the prep scans for this post shows the computer is infected.

I''ve tried to comply with the initial post requests but am a bit computer illiterate so please be patient.

Thank you for any help!

tsmithak




DDS (Ver_10-03-17.01) - NTFSx86
Run by Dad's Laptop at 18:12:15.16 on Sat 09/18/2010
Internet Explorer: 8.0.6001.18943
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2046.944 [GMT -8:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Windows\system32\CTsvcCDA.exe
C:\Windows\system32\LxrSII1s.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Windows\sttray.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\Explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Dad's Laptop\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.washtimes.com/
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [LxrAutorun] c:\users\dad's laptop\appdata\local\lexar media\LxrAutorun.exe
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_1_0 -reboot 1
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [VolPanel] "c:\program files\creative\sbaudigy\volume panel\VolPanlu.exe" /r
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [SigmatelSysTrayApp] sttray.exe
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
StartupFolder: c:\users\dad'sl~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} - hxxp://support.dell.com/systemprofiler/SysProExe.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
AppInit_DLLs: c:\windows\system32\avgrsstx.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-9-16 216200]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-9-16 29584]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-9-16 242896]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-9-16 308064]
R2 LxrSII1d;Secure II Driver;c:\windows\system32\drivers\LxrSII1d.sys [2007-7-14 72672]
R2 mrtRate;mrtRate;c:\windows\system32\drivers\MrtRate.sys [2007-4-13 34916]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-9-25 21504]
S3 GTUHSBUS;GT UHS BUS;c:\windows\system32\drivers\gtuhsbus.sys [2009-7-16 67840]
S3 GTUHSNDISIPXP;GT UHS IP NDIS;c:\windows\system32\drivers\gtuhs51.sys [2009-7-16 107776]
S3 GTUHSSER;GT UHS SER;c:\windows\system32\drivers\gtuhsser.sys [2009-7-16 8064]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2010-09-19 02:06:41 0 ----a-w- c:\users\dad's laptop\defogger_reenable
2010-09-18 18:55:43 0 d-----w- c:\users\dad'sl~1\appdata\roaming\Bytemobile
2010-09-18 18:30:26 0 d-----w- c:\programdata\AT&T
2010-09-18 18:30:23 0 d-----w- c:\users\dad'sl~1\appdata\roaming\Sierra Wireless
2010-09-18 17:56:13 229112795 ----a-w- c:\windows\MEMORY.DMP
2010-09-18 17:54:46 0 d-----w- c:\users\dad's laptop\{85a21fe6-4ed9-42e6-8a20-490c7c6e50d9}
2010-09-18 17:49:19 0 d-----w- c:\program files\common files\Motorola Shared
2010-09-18 17:47:48 0 d-----w- c:\program files\Sierra Wireless Inc
2010-09-18 17:47:48 0 d-----w- c:\program files\AT&T
2010-09-18 03:57:02 0 d-sh--w- C:\$RECYCLE.BIN
2010-09-17 23:05:01 0 d-----w- c:\users\dad'sl~1\appdata\roaming\Malwarebytes
2010-09-17 23:04:33 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-09-17 23:04:32 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-09-17 23:04:32 0 d-----w- c:\programdata\Malwarebytes
2010-09-17 23:04:32 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-09-17 18:53:58 77312 ----a-w- c:\windows\MBR.exe
2010-09-17 18:53:57 98816 ----a-w- c:\windows\sed.exe
2010-09-17 18:53:57 256512 ----a-w- c:\windows\PEV.exe
2010-09-17 18:53:57 161792 ----a-w- c:\windows\SWREG.exe
2010-09-17 15:20:40 0 d-----w- C:\TDSSKiller_Quarantine
2010-09-16 18:51:15 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2010-09-16 18:27:29 242896 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-09-16 18:27:24 216200 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-09-16 18:27:23 0 d-----w- c:\windows\system32\drivers\Avg
2010-09-16 18:26:43 0 d-----w- c:\programdata\avg9
2010-09-15 21:43:40 502272 ----a-w- c:\windows\system32\usp10.dll
2010-09-15 21:43:39 317952 ----a-w- c:\windows\system32\MP4SDECD.DLL
2010-09-15 21:43:36 128000 ----a-w- c:\windows\system32\spoolsv.exe
2010-09-15 21:43:31 739328 ----a-w- c:\windows\system32\inetcomm.dll
2010-08-23 15:37:28 3600768 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-08-23 15:37:28 3548040 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-08-23 15:37:24 1248768 ----a-w- c:\windows\system32\msxml3.dll
2010-08-23 15:37:22 302080 ----a-w- c:\windows\system32\drivers\srv.sys
2010-08-23 15:37:21 144896 ----a-w- c:\windows\system32\drivers\srv2.sys
2010-08-23 15:36:05 905088 ----a-w- c:\windows\system32\drivers\tcpip.sys
2010-08-23 14:44:05 81920 ----a-w- c:\windows\system32\iccvid.dll
2010-08-23 14:42:56 36864 ----a-w- c:\windows\system32\rtutils.dll

==================== Find3M ====================

2010-09-18 18:54:50 86016 ----a-w- c:\windows\inf\infpub.dat
2010-09-18 18:54:50 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-09-18 18:54:50 143360 ----a-w- c:\windows\inf\infstor.dat
2010-06-26 06:05:49 916480 ----a-w- c:\windows\system32\wininet.dll
2010-06-26 06:02:15 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-06-26 06:02:15 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-06-26 04:25:02 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-06-21 13:37:03 2037760 ----a-w- c:\windows\system32\win32k.sys
2009-11-18 22:41:11 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-09-25 22:37:48 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2007-04-05 04:42:50 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 18:12:59.06 ===============

Attached Files


Edited by tsmithak, 18 September 2010 - 11:15 PM.


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#2 Blind Faith

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Posted 26 September 2010 - 07:27 AM

Hello and welcome to Bleeping Computer! welcome.gif

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log





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#3 tsmithak

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Posted 29 September 2010 - 11:32 AM

Hi:

Thanks for the response - the computer ended up getting so bogged down I decided to take the opportunity to change from Vista to Window's 7 OS. Just now getting back online.

I hope I don't have to try again later!

Thanks again,

tsmithak

#4 thcbytes

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Posted 29 September 2010 - 05:10 PM

As this topic has been resolved I will close it. Thanks for visiting BC.
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