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Servicecontrol.dll error message


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4 replies to this topic

#1 thinkfocus

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Posted 18 September 2010 - 12:36 PM

Hi,

Kinda green. After sifting through the forums, I have decided to post here. Could not think of where else to post this.

This is the box message I have been getting after bringing this Acer back from the dead using M'bytes, Pareto etc:

"Access violation at address 00341187 in module 'ServiceControl.dll'. Write of address 00405E49."

Given that this is an Acer Aspire 3690, on XP I should tell that efforts to get to Acer's recovery ware have failed too. I can use the system, it is not slow (yet). I had removed the AntiVirus Pro at some point in June. I then used Pareto to try to optimize.

thoughts?

thinkfocus

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#2 rockmilk

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Posted 18 September 2010 - 01:40 PM

STEP one:

I would like you to.

1.Open Command Prompt.

2.Once Command Prompt is open, type the following command and then press Enter.


sfc /scannow

3.System File Checker will now verify the integrity of every protected operating system file on your computer.

Note: In some situations, especially in Windows XP and Windows 2000, you may also need access to your original Windows installation CD or DVD.

4.Restart your computer if sfc /scannow did actually repair any files.

Note: System File Checker may or may not prompt you to restart but even if it doesn't, you should restart anyway.

5.Repeat whatever process caused your original problem to see if sfc /scannow corrected the issue.


If you have your windows xp cd .

Edited by rockmilk, 18 September 2010 - 01:54 PM.


#3 cryptodan

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Posted 18 September 2010 - 01:54 PM

Hi,

Kinda green. After sifting through the forums, I have decided to post here. Could not think of where else to post this.

This is the box message I have been getting after bringing this Acer back from the dead using M'bytes, Pareto etc:

"Access violation at address 00341187 in module 'ServiceControl.dll'. Write of address 00405E49."

Given that this is an Acer Aspire 3690, on XP I should tell that efforts to get to Acer's recovery ware have failed too. I can use the system, it is not slow (yet). I had removed the AntiVirus Pro at some point in June. I then used Pareto to try to optimize.

thoughts?

thinkfocus



With what you have said your computer may not be as clean as you think it is:

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.

#4 hamluis

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Posted 18 September 2010 - 03:42 PM

Just out of curiosity...which Pareto product did you use...and why?

"Optimize" what?

Louis

#5 Pandy

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Posted 21 September 2010 - 11:00 AM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic348744.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

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