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Repeated Trojan Warning Every Time I try to Access the Internet


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#1 lexikex22

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Posted 18 September 2010 - 11:50 AM

Hello,

I recently started having problems with my computer, every time I attempt to access the internet a trojan warning pops up from avast and microsoft internet security. Additionally, even when not trying to access the internet and working off of the desktop, I recieve the same warning repetedly, and I would get a website that popped up advertising a internet security protection product for purchase. The microsoft security message that pops up says the computer is infected with Rogue:Win32/FakeSpyro.

In an attempt to fix the situation, I followed the instructions that are provided to users to try to fix their computer issue before posting a topic in this forum, and so i downloaded and ran the GAMER and DDS files. Additionally, I went to a microsoft website and downloaded 3 of their 4 free spyware and malaware detection and deletion programs to try to fix the issue, however, the result has been that the advertising website no longer pops up, but the trojan warning still does. My internet still does not work (so i had to download all these programs from another computer onto a flash drive and then install them on the infected computer.

After all this, I decided to try to run combo fix, so I uninstalled all of may spyware protection and antivirus programs. I downloaded combo fix on my computer with a flash drive and tried to run it, but it said it was not compatible with windows 7.

Not sure what to do next :thumbsup:. Really need my computer for many things. Please help.

It is an HPpavilion dv4, using Windows 7 64 bit OS.

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#2 DaChew

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Posted 18 September 2010 - 12:17 PM

Windows 7 64 bit OS has been pretty secure until the bad guys came up with an infection for the master boot record which bypasses windows 7 and 64 bit security measures.

Post your gmer log only here in this forum

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
Chewy

No. Try not. Do... or do not. There is no try.




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