I recently started having problems with my computer, every time I attempt to access the internet a trojan warning pops up from avast and microsoft internet security. Additionally, even when not trying to access the internet and working off of the desktop, I recieve the same warning repetedly, and I would get a website that popped up advertising a internet security protection product for purchase. The microsoft security message that pops up says the computer is infected with Rogue:Win32/FakeSpyro.
In an attempt to fix the situation, I followed the instructions that are provided to users to try to fix their computer issue before posting a topic in this forum, and so i downloaded and ran the GAMER and DDS files. Additionally, I went to a microsoft website and downloaded 3 of their 4 free spyware and malaware detection and deletion programs to try to fix the issue, however, the result has been that the advertising website no longer pops up, but the trojan warning still does. My internet still does not work (so i had to download all these programs from another computer onto a flash drive and then install them on the infected computer.
After all this, I decided to try to run combo fix, so I uninstalled all of may spyware protection and antivirus programs. I downloaded combo fix on my computer with a flash drive and tried to run it, but it said it was not compatible with windows 7.
Not sure what to do next
. Really need my computer for many things. Please help.
It is an HPpavilion dv4, using Windows 7 64 bit OS.