Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Problems with SP3, etc


  • Please log in to reply
19 replies to this topic

#1 jchico

jchico

  • Members
  • 108 posts
  • OFFLINE
  •  
  • Local time:10:05 PM

Posted 17 September 2010 - 09:31 PM

Hello

Please see previous topic for add'l background:
http://www.bleepingcomputer.com/forums/topic341814.html

Was having lots of problems booting and shutting down. Sometimes PC would not shut down at all. Anyway, followed some guidance from malware forums and PC is clean. Had to re-install XP MCE and now I cannot re-sintall SP3 (fails) and my IE is not working (I'm logged into another laptop presently).

Original OS was XP MCE 2005 with update rollup 2...from DELL.

Thanks!

BC AdBot (Login to Remove)

 


#2 DaChew

DaChew

    Visiting Alien


  • Members
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:11:05 PM

Posted 18 September 2010 - 10:00 AM

Let's see if we can get your IE 8 back

Use another computer and download IE 8 for transfer to the broken one?

http://www.microsoft.com/windows/internet-.../thank-you.aspx

What version of windows(MCE) does your computer now display, right click on My Computer/properties
Chewy

No. Try not. Do... or do not. There is no try.

#3 hamluis

hamluis

    Moderator


  • Moderator
  • 56,541 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:09:05 PM

Posted 18 September 2010 - 10:18 AM

Just for the record...

Dell - Installing SP3 - http://support.dell.com/support/topics/glo...&doclang=en

Dell - SP3 FAQ - http://support.dell.com/support/topics/glo...&doclang=en

Louis

#4 jchico

jchico
  • Topic Starter

  • Members
  • 108 posts
  • OFFLINE
  •  
  • Local time:10:05 PM

Posted 20 September 2010 - 08:12 PM

Hi DaChew and Louis... let me try loading IE and will get back to you with the rest. Thks for the links....I had SP3 loaded, but in attemtping to work on other issues with the helpers on the other forum we removed it...So ... hopefully I get IE back and then can work on the SP3 load. Thks again...will let you know.

#5 jchico

jchico
  • Topic Starter

  • Members
  • 108 posts
  • OFFLINE
  •  
  • Local time:10:05 PM

Posted 20 September 2010 - 08:56 PM

Well...suppose this is not a good start. I copied IE8 to a disk and attempted to load to the "old" pc...PC isn't recognizing external drive...so I can't even get to the file. This scares me...if I can't get the thing working, I at least want to be able to back up pics / music. :thumbsup:

Version Info
Windows XP
MCE
Version 2002
Service Pack 2

#6 jchico

jchico
  • Topic Starter

  • Members
  • 108 posts
  • OFFLINE
  •  
  • Local time:10:05 PM

Posted 12 October 2010 - 11:51 AM

Hello - I'm still hoping someone can assist me. Please let me know - thanks

#7 hamluis

hamluis

    Moderator


  • Moderator
  • 56,541 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:09:05 PM

Posted 12 October 2010 - 12:11 PM

What...exactly...is wrong with the system, as you see it?

You followed the Dell instructions re installing SP3? That should be the first step...IMO.

What error messages do you get when trying to install SP3? Exact wording, please.

Louis

Edited by hamluis, 12 October 2010 - 12:12 PM.


#8 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:03:05 AM

Posted 12 October 2010 - 02:11 PM

Do you have AVG installed? I noticed that it was in your other thread. Can you try to remove it and see if it allows you to reboot your computer without it hanging?

I also see that you had Norton installed as well, has that been removed?

#9 jchico

jchico
  • Topic Starter

  • Members
  • 108 posts
  • OFFLINE
  •  
  • Local time:10:05 PM

Posted 12 October 2010 - 07:39 PM

OK - hi all...let me try and answer / update as best as possible. I'm not terribly tech savvy.

I hv AVG and Online Armour. Norton has been un-installed. Anyway, I de-activated Online Armour first and tried to install SP3 - to my surprise, it worked...so I am able to get back online and the system is overall owkring better - cleaned from previous Bleeping assistance and now SP3 / IE8 re-installed.

Do still hv some issues -
Following error while starting up - C:\Windows|System32\rundll32.exe Windows cannot access the specified device, path or file. You may not have appropriate permission to access the item.


Also, I am getting lots of blocks with Online Armour:
spupdsvc.exe
faxssvc.exe
HTTP.sys
MRxDAV.sys
regsvr32.exe
rundll32.exe

So - pending outcome of above, I am improved overall...still slow, but way better than before.

#10 hamluis

hamluis

    Moderator


  • Moderator
  • 56,541 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:09:05 PM

Posted 12 October 2010 - 08:15 PM

I suggest you uninstall Online Armor and keep it off your system.

Totally unnecessary, IMO...the Windows firewall does the job and does not entice unknowing users into believing that every alert is a crisis. A firewall routinely blocks attempts to attack it...

Louis

#11 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:03:05 AM

Posted 12 October 2010 - 08:52 PM

Download Autoruns for Windows: http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx

No installation required.

Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.

Go to File > Save, and save it as AutoRuns.txt file to know location.

You must select Text from drop-down menu as a file type:

Posted Image

Attach the file to your next reply.



#12 Gabrial

Gabrial

  • Members
  • 468 posts
  • OFFLINE
  •  
  • Local time:10:05 PM

Posted 13 October 2010 - 01:22 PM

You will have a rundll32.exe loading a dll file on boot somewhere in your Windows startup. The safest way to find the bad entry is by Start -> Run... and typing msconfig then pressing Enter.

Click the Startup tab.
Scroll down, looking for the rundll32.exe command you referenced. When you find it, uncheck it and then click OK at the bottom. MSConfig will want you to reboot. Do it and see if your problem went away.

#13 DaChew

DaChew

    Visiting Alien


  • Members
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:11:05 PM

Posted 13 October 2010 - 01:44 PM

You will have a rundll32.exe loading a dll file on boot somewhere in your Windows startup. The safest way to find the bad entry is by Start -> Run... and typing msconfig then pressing Enter.

Click the Startup tab.
Scroll down, looking for the rundll32.exe command you referenced. When you find it, uncheck it and then click OK at the bottom. MSConfig will want you to reboot. Do it and see if your problem went away.


I have always been warned about using msconfig

Note: MSConfig.exe is a troubleshooting utility used to diagnose system configuration issues. Although it works as a basic startup manager, msconfig should not be used routinely to disable auto-start programs. It is a temporary solution and not a good practice for several reasons. When uninstalling programs while disabled with msconfig, they may not be uninstalled properly and orphaned entries often will be left behind. When used to switch back to normal startup mode, these orphan entries can result in boot up errors. Msconfig does not list all applications loaded in all possible startup locations (some entry points are hidden) and does not allow the complete removal of disabled entries from its list.

You should not use msconfig to disable startup applications related to services. Doing so alters the registry and there are services that are essential for hardware and booting. When you uncheck a service in msconfig, you completely disable it. If you uncheck the wrong one, you may not be able to restart your computer. You should only disable services using the Services Management Console.


http://www.bleepingcomputer.com/forums/ind...amp;hl=msconfig
Chewy

No. Try not. Do... or do not. There is no try.

#14 DaChew

DaChew

    Visiting Alien


  • Members
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:11:05 PM

Posted 13 October 2010 - 02:06 PM

jchico

We are woefully inexperienced in dealing with MCE, I have done quite a bit of research online this last month, I finally found a good source for a clean install of MCE.

Install XP MCE (turn off Automatic Updates during installation)

- Install SonicEncoders.msi

- Install .NET Framework 1.1

- Install SP1 for .NET Framework 1.1

- Install RU2 (KB900325)

- Install October 2006 Cumulative Update (KB925766)

- Install Windows Installer 3.1 v2: http://support.microsoft.com/?id=893803

- Install WMP11

- For Cable (w/o STB) systems, install KB954086

- Install Extender Manager from http://go.microsoft.com/fwlink/?LinkId=73537

- Install SP3

- Turn Automatic Updates ON, and finish patching OS


from the MCE expert

Chris Cupler [MS-MVP (Media Center)]

http://thegreenbutton.com/forums/p/77174/380542.aspx
Chewy

No. Try not. Do... or do not. There is no try.

#15 jchico

jchico
  • Topic Starter

  • Members
  • 108 posts
  • OFFLINE
  •  
  • Local time:10:05 PM

Posted 13 October 2010 - 03:45 PM

Thanks everyone for the advice - just a little confused on recommendation as there are a few items since my reply last evening.

1 - I'll remove Online Armour
2 - Should I run Autoruns for Windows and post file?
3 - Re-install MCE? or see how things are going after #1 and #2 first?

Thanks all for your guidance!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users