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It takes more times to wait at the loading screen than usual...


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#1 Pat(rick)

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Posted 17 September 2010 - 06:12 PM

When I turn on my computer from its Shut Down state, it takes more times to wait at the loading screen and startup screen than usual...

Why???


After I got the updates from microsoft, it happens....
And there was a day when my computer SUDDENLY restart when im trying to do a full scan... then all cookies were deleted...
Is that normal????

im scared there is a virus/spyware/keylogger on my computer, please help me asap

Am I infected?

Edited by Pat(rick), 17 September 2010 - 06:13 PM.


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#2 boopme

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Posted 18 September 2010 - 03:33 PM

Hello and welcome please run these next. If you have Spybot installed temporarily disable it.
Next run ATF:
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.
Before you save it rename it to say zztoy.exe


alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Pat(rick)

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Posted 18 September 2010 - 06:14 PM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4649

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

9/18/2010 7:13:25 PM
mbam-log-2010-09-18 (19-13-25).txt

Scan type: Quick scan
Objects scanned: 162995
Time elapsed: 57 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)










Just a little question, since Malwarebytes didnt detect anything, should I download SuperAntispyware and scan? Well it's because people told me that having 2 antispywares is not good o.o

Edited by Pat(rick), 18 September 2010 - 06:15 PM.


#4 boopme

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Posted 18 September 2010 - 06:27 PM

We will remove one or both whrn done.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Pat(rick)

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Posted 19 September 2010 - 02:38 PM

Before you save it rename it to say zztoy.exe


I'm sorry, I forgot to mention that I already have Malwarebytes installed on my computer. So it's why I didn't download it again and didn't do the "rename it to zztoy.exe". Should I download malwarebytes again even I have it installed already?

Edited by Pat(rick), 19 September 2010 - 02:39 PM.


#6 boopme

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Posted 19 September 2010 - 02:47 PM

No no need it updated and ran well. I use the 'zztoy' as many malware will stop the download se we rename it to fool them.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Pat(rick)

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Posted 19 September 2010 - 05:15 PM

Sorry if I misunderstand again, so I have to download the malwarebytes and rename it to zztoy.exe before saving right?

What would happen next if I do the zztoy.exe thing?

#8 boopme

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Posted 19 September 2010 - 06:57 PM

In other words some malwares will prevent a user from being able to download and / or run MBAM. so rather than have that user wait and post back. 'something is stopping MBAM from running ' I have them change that right from the start to prevent the issue.

In your case it is running and updateing so no need to change it.

so I have to download the malwarebytes and rename it to zztoy.exe before saving right?

Only if you were going to reinstall it and then it may not be needed as it was running OK on your PC.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Pat(rick)

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Posted 19 September 2010 - 08:43 PM

Oh well.

I wonder what is the next step to do. (It's not normal that my computer always take around 5 minutes to reach the Start up page)

Edited by Pat(rick), 19 September 2010 - 08:45 PM.


#10 boopme

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Posted 19 September 2010 - 09:01 PM

Ok ,I am pretty sure it's nt malware. So please start a new topic in XP and they will check other items.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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