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Virus blocks internet connection


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24 replies to this topic

#1 LJ77

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Posted 17 September 2010 - 05:33 PM

Hi - I have a virus which blocks all internet connections and sends false virus warnings. Can you help me remove?

Attached Files


Edited by hamluis, 17 September 2010 - 07:02 PM.
Moved from XP forum to Malware Removal Logs ~ Hamluis.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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  • Local time:10:19 PM

Posted 25 September 2010 - 03:13 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.
  1. Do not run any other tool untill instructed to do so!
  2. Please Do not Attach logs or put in code boxes.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.

Download DDS:
    Please download DDS by sUBs from one of the links below and save it to your desktop:


    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


information and logs:
    In your next post I need the following
      1.logs from DDS
      2.log from RKUnHooker
      3.let me know of any problems you may have had

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 LJ77

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Posted 25 September 2010 - 07:44 PM

Gringo - thank you! I am a novice at using this forum, but I think I got everything you requested. Also, this virus blocks any internet connections, launches pop-ups with false virus warning and hides my toolbar.


DDS (Ver_10-03-17.01) - NTFSx86
Run by Christy Chestnut at 20:20:30.25 on Sat 09/25/2010
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.766.384 [GMT -4:00]

AV: CA Anti-Virus Plus *On-access scanning enabled* (Outdated) {6B98D35F-BB76-41C0-876B-A50645ED099A}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
svchost.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus Plus\isafe.exe
C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40ST7.EXE
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\CA\CA Internet Security Suite\ccEvtMgr.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\WINDOWS\SYSTEM32\USRshutA.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\CA\CA Internet Security Suite\casc.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEQA.EXE
C:\DOCUME~1\CHRIST~1\LOCALS~1\Temp\wmsdk64_32.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\DOCUME~1\CHRIST~1\LOCALS~1\Temp\wscsvc32.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\WINDOWS\system32\wscntfy.exe
G:\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Bar =
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = <local>
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: ZeroBar: {f5735c15-1fb2-41fe-ba12-242757e69dde} - c:\program files\netzero\toolbar.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
TB: {C17590D2-ECB4-4B15-8820-F58798DCC118} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [\\LIBERTY-K18SHJG\EPSON WorkForce 500 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatieqa.exe /fu "c:\docume~1\christ~1\locals~1\temp\E_S33.tmp" /EF "HKCU"
uRun: [wmsdk64_32.exe] c:\docume~1\christ~1\locals~1\temp\wmsdk64_32.exe
mRun: [USRpdA] c:\windows\system32\usrmlnka.exe runservices \device\3cpipe-USRpdA
mRun: [ADUserMon] c:\program files\iomega\autodisk\ADUserMon.exe
mRun: [Iomega Drive Icons] c:\program files\iomega\driveicons\ImgIcon.exe
mRun: [Deskup] c:\program files\iomega\driveicons\deskup.exe /IMGSTART
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [StatusClient 2.6] c:\program files\hewlett-packard\toolbox\statusclient\StatusClient.exe /auto
mRun: [TomcatStartup 2.5] c:\program files\hewlett-packard\toolbox\hpbpsttp.exe
mRun: [HP Software Update] "c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe"
mRun: [cctray] "c:\program files\ca\ca internet security suite\casc.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRun: [iwxhtvrj] c:\documents and settings\networkservice\local settings\application data\kpmdwruuk\dsjcrjktssd.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
uPolicies-system: DisableTaskMgr = 1 (0x1)
mPolicies-system: DisableTaskMgr = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
LSP: c:\windows\system32\VetRedir.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {19529B56-E206-4F0B-B44E-97B5F4861E6A} - hxxps://reporting.libertytax.net/crystalreportviewers115/ActiveXControls/PrintControl.cab
DPF: {2DEF4530-8CE6-41C9-84B6-A54536C90213} - hxxps://www.libertytax.net/crystalreportviewers/activeXViewer/activexviewer.cab
DPF: {41289E02-198A-4034-8CF9-5A8739A80D0D} - hxxps://www.libertytax.net/crystalreportviewers/activeXViewer/reportparameterdialog.cab
DPF: {4B5C9C28-3806-47B5-89A9-93063323160F} - hxxps://www.libertytax.net/crystalreportviewers/activeXViewer/activexviewer.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1098907719781
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://go.divx.com/plugin/DivXBrowserPlugin.cab
DPF: {7DD82D6B-3553-470B-8D1E-D5C7086478A7} - hxxps://merchantaccount.quickbooks.com/sync/QBMASSyncCom2_2005.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8CE3BAE6-AB66-40B6-9019-41E5282FF1E2} - hxxps://accounting.quickbooks.com/v12.283/qboax8.cab
DPF: {934CC260-C5AA-43C4-A657-7B70C5B3DAE1} - hxxps://www.libertytax.net/crystalreportviewers/activeXViewer/activexviewer.cab
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38051.4009722222
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {D92D7607-05D9-4DD8-B68B-D458948FB883} - hxxps://accounting.quickbooks.com/v11.289/qboax7.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://libertytax.webex.com/client/T25L/training/ieatgpc.cab
DPF: {F8A9F96F-8375-4596-BD89-EEAE2781D810} - hxxps://merchantaccount.quickbooks.com/sync/QBMASSyncCom1.cab
DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} - hxxp://utilities.pcpitstop.com/Optimize3/pcpitstop2.dll
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: igfxcui - igfxsrvc.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
Notify: PFW - UmxWnp.Dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\christ~1\applic~1\mozilla\firefox\profiles\3uu28e90.default\
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 KmxAMRT;KmxAMRT;c:\windows\system32\drivers\KmxAMRT.sys [2009-12-23 132088]
R0 KmxStart;KmxStart;c:\windows\system32\drivers\KmxStart.sys [2009-6-8 108024]
R1 KmxAgent;KmxAgent;c:\windows\system32\drivers\KmxAgent.sys [2009-12-23 78840]
R2 CAISafe;CAISafe;c:\program files\ca\ca internet security suite\ca anti-virus plus\isafe.exe [2009-10-4 212992]
R2 ccSchedulerSVC;CA Common Scheduler Service;c:\program files\ca\ca internet security suite\ccschedulersvc.exe [2009-10-4 206160]
R2 MSSQL$LIBTAX;SQL Server (LIBTAX);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2006-4-14 28933976]
R2 NAVAPEL;NAVAPEL;c:\program files\symantec_client_security\symantec antivirus\Navapel.sys [2003-5-2 30208]
R2 UmxAgent;HIPS Event Manager;c:\program files\ca\sharedcomponents\hipsengine\UmxAgent.exe [2009-8-4 887288]
R2 UmxCfg;HIPS Configuration Interpreter;c:\program files\ca\sharedcomponents\hipsengine\UmxCfg.exe [2009-7-13 760664]
R2 UmxPol;HIPS Policy Manager;c:\program files\ca\sharedcomponents\hipsengine\UmxPol.exe [2009-7-27 227832]
R3 KmxCfg;KmxCfg;c:\windows\system32\drivers\KmxCfg.sys [2009-9-30 239608]
S1 oapoebkt;oapoebkt;\??\c:\windows\system32\drivers\oapoebkt.sys --> c:\windows\system32\drivers\oapoebkt.sys [?]
S3 KmxAMVet;KmxAMVet;c:\windows\system32\drivers\KmxAMVet.sys [2009-3-27 598656]
S3 NAVAP;NAVAP;c:\progra~1\symant~1\symant~1\NAVAP.sys [2003-5-2 224256]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20041123.016\NAVENG.sys [2004-12-1 72712]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20041123.016\NAVEX15.sys [2004-12-1 629544]
S4 Norton AntiVirus Server;Symantec AntiVirus Client;c:\progra~1\symant~1\symant~1\Rtvscan.exe [2003-5-21 610304]

=============== Created Last 30 ================

2010-09-01 18:37:03 0 ----a-w- c:\documents and settings\christy chestnut\defogger_reenable
2010-08-27 12:46:34 0 d-----w- c:\windows\system32\MpEngineStore

==================== Find3M ====================

2010-08-27 12:46:33 64512 ----a-w- c:\windows\system32\drivers\serial.sys
2006-12-03 01:50:42 18662912 ----a-w- c:\program files\common files\TaxWise Workstation.msi
2005-12-06 01:00:14 201712 ----a-w- c:\program files\sct10en.exe
2005-12-05 13:18:36 19025408 ----a-w- c:\program files\common files\InterviewPLUS Workstation.msi
2005-04-25 19:41:48 18448384 ----a-w- c:\program files\common files\TaxWise Workstation Setup.msi
2004-03-22 14:21:01 2372760 ----a-w- c:\program files\winzip90.exe

============= FINISH: 20:22:48.03 ===============
RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #1
==============================================
>Drivers
==============================================
0x804D7000 C:\WINDOWS\system32\ntoskrnl.exe 2189952 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2189952 bytes
0x804D7000 RAW 2189952 bytes
0x804D7000 WMIxWDM 2189952 bytes
0xBF800000 Win32k 1851392 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1851392 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xF7553000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xBF060000 C:\WINDOWS\System32\ialmdd5.DLL 557056 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology)
0xF732A000 C:\WINDOWS\system32\drivers\smwdm.sys 524288 bytes (Analog Devices, Inc., SoundMAX Integrated Digital Audio )
0xEEEDA000 C:\WINDOWS\System32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xF71E4000 C:\WINDOWS\System32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xEEFBF000 C:\WINDOWS\System32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xEE645000 C:\WINDOWS\System32\DRIVERS\srv.sys 356352 bytes (Microsoft Corporation, Server driver)
0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 286720 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xEDD53000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xF7272000 C:\WINDOWS\System32\DRIVERS\kmxcfg.sys 253952 bytes (CA, HIPS Kernel Configuration Cache)
0xF7404000 C:\WINDOWS\system32\DRIVERS\USR1807A.sys 225280 bytes (U.S. Robotics Corporation, 1807 hardware driver)
0xF75F7000 KmxAMRT.sys 200704 bytes (CA, CA Antivirus File System Filter Driver for XP/2003)
0xF7242000 C:\WINDOWS\System32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xF76C8000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xEE9AF000 C:\WINDOWS\System32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF7526000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xEDA7D000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xEEF4A000 C:\WINDOWS\System32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xBF038000 C:\WINDOWS\System32\ialmdev5.DLL 163840 bytes (Intel Corporation, Component GHAL Driver)
0xEEF97000 C:\WINDOWS\System32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xF7672000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xEEEB4000 C:\WINDOWS\System32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xEE469000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xF7306000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF7457000 C:\WINDOWS\System32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF73E1000 C:\WINDOWS\System32\DRIVERS\e100b325.sys 143360 bytes (Intel Corporation, NDIS 5 driver)
0xF73AA000 C:\WINDOWS\System32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xEEF75000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xF74EB000 kmxstart.sys 135168 bytes (CA, HIPS Core Driver)
0x806EE000 ACPI_HAL 131840 bytes
0x806EE000 C:\WINDOWS\system32\hal.dll 131840 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF763A000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF7698000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xF743B000 C:\WINDOWS\system32\DRIVERS\USRpdA.sys 114688 bytes (U.S. Robotics Corporation, U.S. Robotics port driver)
0xF750C000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xBF01F000 C:\WINDOWS\System32\ialmdnt5.dll 102400 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xF72EE000 C:\WINDOWS\system32\drivers\aeaudio.sys 98304 bytes (Andrea Electronics Corporation, Andrea Audio Noise Cancellation Driver)
0xF765A000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xEF0FD000 C:\WINDOWS\system32\drivers\ialmsbw.sys 94208 bytes (Intel Corporation, Intel Graphics Platform (SoftBIOS) Driver for Windows 2000® & Windows XP™)
0xF75E0000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF72D7000 C:\WINDOWS\System32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xF72B0000 C:\WINDOWS\System32\DRIVERS\kmxagent.sys 90112 bytes (CA, HIPS Agent Driver)
0xEE972000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xF748F000 C:\WINDOWS\System32\DRIVERS\ialmnt5.sys 81920 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xF73CD000 C:\WINDOWS\System32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xF747B000 C:\WINDOWS\System32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xEF018000 C:\WINDOWS\System32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xEF0EB000 C:\WINDOWS\system32\drivers\ialmkchw.sys 73728 bytes (Intel Corporation, Intel Graphics Chipset (KCH) Driver for Windows 2000® & Windows XP™)
0xF7628000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xEE390000 C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\NAVAPEL.SYS 69632 bytes (Symantec Corporation, NAVAPEL)
0xF76B7000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF72C6000 C:\WINDOWS\System32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF78F7000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF7797000 C:\WINDOWS\System32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF7947000 C:\WINDOWS\System32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xF77B7000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF77A7000 C:\WINDOWS\System32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xEEC5C000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF7847000 C:\WINDOWS\System32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF7757000 C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF7787000 C:\WINDOWS\System32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xBF012000 C:\WINDOWS\System32\ialmrnt5.dll 53248 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xF77C7000 C:\WINDOWS\System32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF7737000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF77E7000 C:\WINDOWS\System32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF78A7000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF7727000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF77D7000 C:\WINDOWS\System32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF7717000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF7827000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF7817000 C:\WINDOWS\System32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF7747000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF7937000 C:\WINDOWS\System32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xF77F7000 C:\WINDOWS\System32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF7877000 C:\WINDOWS\System32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xEDCCB000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xF78C7000 C:\WINDOWS\System32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF7A77000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xF7B17000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF7A6F000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF7A7F000 C:\WINDOWS\System32\DRIVERS\fdc.sys 28672 bytes (Microsoft Corporation, Floppy Disk Controller Driver)
0xF79A7000 iomdisk.sys 28672 bytes (Iomega Corporation, Iomega Disk Filter Driver)
0xF7997000 C:\WINDOWS\System32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF7A9F000 C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
0xF7AC7000 C:\WINDOWS\System32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF7ACF000 C:\WINDOWS\System32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF7A67000 C:\WINDOWS\System32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xF7B07000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF7AF7000 C:\WINDOWS\System32\DRIVERS\flpydisk.sys 20480 bytes (Microsoft Corporation, Floppy Driver)
0xF7B0F000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF799F000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF7ADF000 C:\WINDOWS\System32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF7AE7000 C:\WINDOWS\System32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF7AD7000 C:\WINDOWS\System32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF79C7000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xF7BF7000 C:\WINDOWS\System32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xEED88000 C:\WINDOWS\System32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF7BFB000 C:\WINDOWS\System32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xF7B27000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF71D8000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xF7BDB000 C:\WINDOWS\System32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF74AB000 C:\WINDOWS\System32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF7CAF000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF7C1B000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xF7CAD000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7C17000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF7CB1000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF7C79000 C:\WINDOWS\System32\Drivers\ParVdm.SYS 8192 bytes (Microsoft Corporation, VDM Parallel Driver)
0xF7CB3000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF7CA9000 C:\WINDOWS\System32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF7CAB000 C:\WINDOWS\System32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7C41000 C:\WINDOWS\system32\DRIVERS\USRoslbA.sys 8192 bytes (U.S. Robotics Corporation, WDM kernel interface)
0xF7C19000 C:\WINDOWS\System32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF7DB2000 C:\WINDOWS\System32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF7E66000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7DC0000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7CDF000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
!!!!!!!!!!!Hidden driver: 0x83618AEA ?_empty_? 1302 bytes
!!!!!!!!!!!Hidden driver: 0x834D8360 ?_empty_? 0 bytes
==============================================
>Stealth
==============================================
0xF765A000 WARNING: suspicious driver modification [atapi.sys::0x83618AEA]
0xF7947000 WARNING: Virus alike driver modification [serial.sys], 65536 bytes



Attached Files



#4 gringo_pr

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Posted 25 September 2010 - 09:23 PM

Greetings

One or more of the identified infections is Known as a Backdoor Trojan. - TDSS rootkit <--please read

What this virus does do.
QUOTE
Functionality
The functionality that the Trojan exhibits implies that it has been designed with profit-making as its primary objective. Making money from the Web typically involves generating Web traffic, installing pay-per-install software and also by generating sales leads for other Web sites and services of a dubious nature. It tries to achieve its objective by employing an array of techniques to try and make the user participate in these income-generating activities.


What the virus can do.
QUOTE
Backdoor.Tidserv is a Trojan horse that uses an advanced rootkit to hide itself. It also displays advertisements, redirects user search results, and opens a back door on the compromised computer.


This "could" allow hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can clean this machine but I cannot guarantee that it will be 100% secure afterwards. "If you would like to continue, then follow the steps below, otherwise please let me know"

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
    This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
    It is a simple procedure that will only take a few moments of your time.


    Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt


Note** If you recieve this error please reboot the computer
"Illegal operation attempted on a registery key that has been marked for deletion."


"information and logs"
    In your next post I need the following
    1. Log from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

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Posted 27 September 2010 - 11:13 PM

Hello

three day bump

It has been Three days since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#6 LJ77

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Posted 28 September 2010 - 08:03 AM

Gringo - I'm having trouble. The virus on my machine hids my toolbar and has also disabled my task manager. I can't figure out how to turn off my CA antivirus program so it won't interfere with combofix

#7 gringo_pr

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Posted 28 September 2010 - 08:24 AM

Hello

Ok lets try this, I want you to run combofix in safe mode but it is very important that when combofix reboots the computer for you to direct it back into safe mode so it can finish the scan.

Boot into Safe Mode

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.

after combofix has finished its scan please post the report back here.

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#8 LJ77

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Posted 28 September 2010 - 08:36 AM

Hi Gringo - I just tried safe mode, but Combofix can still find the CA AV program. With I look at my toolbar, I can't see where CA AV is running to disable

#9 gringo_pr

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Posted 28 September 2010 - 08:46 AM

go ahead and run it anyway in safe mode


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#10 LJ77

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Posted 28 September 2010 - 09:24 AM

Gringo, I ran ComboFix in Safemode, but it did not try to reboot after it created the report. The machine is still in safemode, I have not tried to restart

Here is the report:
ComboFix 10-09-27.05 - Christy Chestnut 09/28/2010 9:55.1.1 - x86 MINIMAL
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.766.621 [GMT -4:00]
Running from: c:\documents and settings\Christy Chestnut\Desktop\ComboFix.exe
AV: CA Anti-Virus Plus *On-access scanning enabled* (Outdated) {6B98D35F-BB76-41C0-876B-A50645ED099A}

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\docume~1\CHRIST~1\LOCALS~1\Temp\wscsvc32.exe
c:\documents and settings\Christy Chestnut\Desktop\nudetube.com.lnk
c:\documents and settings\Christy Chestnut\Desktop\pornotube.com.lnk
c:\documents and settings\Christy Chestnut\Desktop\spam001.exe
c:\documents and settings\Christy Chestnut\Desktop\spam003.exe
c:\documents and settings\Christy Chestnut\Desktop\troj000.exe
c:\documents and settings\Christy Chestnut\Desktop\youporn.com.lnk
c:\documents and settings\Christy Chestnut\Start Menu\Programs\AnVi
c:\documents and settings\Christy Chestnut\Start Menu\Programs\AnVi\About.lnk
c:\documents and settings\Christy Chestnut\Start Menu\Programs\AnVi\Activate.lnk
c:\documents and settings\Christy Chestnut\Start Menu\Programs\AnVi\Antivirus Support.lnk
c:\documents and settings\Christy Chestnut\Start Menu\Programs\AnVi\Antivirus.lnk
c:\documents and settings\Christy Chestnut\Start Menu\Programs\AnVi\Buy.lnk
c:\documents and settings\Christy Chestnut\Start Menu\Programs\AnVi\Scan.lnk
c:\documents and settings\Christy Chestnut\Start Menu\Programs\AnVi\Settings.lnk
c:\documents and settings\Christy Chestnut\Start Menu\Programs\AnVi\Update.lnk
c:\program files\AnVi
c:\program files\AnVi\about.ico
c:\program files\AnVi\activate.ico
c:\program files\AnVi\avt.db
c:\program files\AnVi\buy.ico
c:\program files\AnVi\help.ico
c:\program files\AnVi\scan.ico
c:\program files\AnVi\settings.ico
c:\program files\AnVi\update.ico
c:\windows\system32\bszip.dll

.
((((((((((((((((((((((((( Files Created from 2010-08-28 to 2010-09-28 )))))))))))))))))))))))))))))))
.

No new files created in this timespan

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-09-01 18:11 . 2010-06-30 16:01 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-08-27 12:46 . 2001-08-23 15:00 64512 ----a-w- c:\windows\system32\drivers\serial.sys
2006-12-03 01:50 . 2005-12-28 17:07 18662912 ----a-w- c:\program files\Common Files\TaxWise Workstation.msi
2005-12-06 01:00 . 2006-12-22 21:50 201712 ----a-w- c:\program files\sct10en.exe
2005-12-05 13:18 . 2005-12-28 17:15 19025408 ----a-w- c:\program files\Common Files\InterviewPLUS Workstation.msi
2005-04-25 19:41 . 2005-01-04 20:33 18448384 ----a-w- c:\program files\Common Files\TaxWise Workstation Setup.msi
2004-03-22 14:21 . 2004-03-22 14:21 2372760 ----a-w- c:\program files\winzip90.exe
2007-03-12 09:01 . 2007-04-01 17:37 66672 ----a-w- c:\program files\mozilla firefox\components\jar50.dll
2007-03-12 09:01 . 2007-04-01 17:37 54376 ----a-w- c:\program files\mozilla firefox\components\jsd3250.dll
2007-03-12 09:01 . 2007-04-01 17:37 34952 ----a-w- c:\program files\mozilla firefox\components\myspell.dll
2007-03-12 09:01 . 2007-04-01 17:37 46720 ----a-w- c:\program files\mozilla firefox\components\spellchk.dll
2007-03-12 09:01 . 2007-04-01 17:37 172144 ----a-w- c:\program files\mozilla firefox\components\xpinstal.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"\\LIBERTY-K18SHJG\EPSON WorkForce 500 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATIEQA.EXE" [2008-02-22 188928]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"USRpdA"="c:\windows\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA" [X]
"ADUserMon"="c:\program files\Iomega\AutoDisk\ADUserMon.exe" [2002-09-24 147456]
"Iomega Drive Icons"="c:\program files\Iomega\DriveIcons\ImgIcon.exe" [2002-08-13 86016]
"Deskup"="c:\program files\Iomega\DriveIcons\deskup.exe" [2002-07-16 32768]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2004-03-09 98304]
"StatusClient 2.6"="c:\program files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe" [2004-02-27 61440]
"TomcatStartup 2.5"="c:\program files\Hewlett-Packard\Toolbox\hpbpsttp.exe" [2004-05-20 188416]
"HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2004-01-07 49152]
"cctray"="c:\program files\CA\CA Internet Security Suite\casc.exe" [2010-04-22 1721680]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2010-02-02 149280]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2007-11-6 815104]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\PFW]
2009-03-27 20:27 79368 ----a-w- c:\windows\system32\UmxWNP.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^WinZip Quick Pick.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\WinZip Quick Pick.lnk
backup=c:\windows\pss\WinZip Quick Pick.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2002-09-09 05:05 114688 ----a-w- c:\windows\system32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2002-09-09 05:18 155648 ----a-w- c:\windows\system32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 ----a-w- c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2004-03-09 22:53 98304 ----a-w- c:\program files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Smapp]
2002-06-26 22:36 90112 ----a-w- c:\program files\Analog Devices\SoundMAX\SMTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\vptray]
2003-05-21 06:21 90112 ----a-w- c:\progra~1\SYMANT~1\SYMANT~1\VPTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"Norton AntiVirus Server"=2 (0x2)
"DefWatch"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ComputerAssociatesAntiMalware]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2006\\QBDBMgrN.exe"=
"c:\\Program Files\\Hewlett-Packard\\Toolbox\\jre\\bin\\javaw.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings]
"AllowInboundTimestampRequest"= 1 (0x1)
"AllowInboundMaskRequest"= 1 (0x1)
"AllowInboundRouterRequest"= 1 (0x1)
"AllowOutboundDestinationUnreachable"= 1 (0x1)
"AllowOutboundSourceQuench"= 1 (0x1)
"AllowOutboundParameterProblem"= 1 (0x1)
"AllowOutboundTimeExceeded"= 1 (0x1)
"AllowRedirect"= 1 (0x1)
"AllowOutboundPacketTooBig"= 1 (0x1)

R0 KmxAMRT;KmxAMRT;c:\windows\system32\drivers\KmxAMRT.sys [12/23/2009 11:29 AM 132088]
S0 KmxStart;KmxStart;c:\windows\system32\drivers\KmxStart.sys [6/8/2009 11:02 AM 108024]
S1 KmxAgent;KmxAgent;c:\windows\system32\drivers\KmxAgent.sys [12/23/2009 11:29 AM 78840]
S1 oapoebkt;oapoebkt;\??\c:\windows\system32\drivers\oapoebkt.sys --> c:\windows\system32\drivers\oapoebkt.sys [?]
S2 ccSchedulerSVC;CA Common Scheduler Service;c:\program files\CA\CA Internet Security Suite\ccschedulersvc.exe [10/4/2009 4:23 PM 206160]
S2 MSSQL$LIBTAX;SQL Server (LIBTAX);c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [4/14/2006 10:07 AM 28933976]
S2 UmxAgent;HIPS Event Manager;c:\program files\CA\SharedComponents\HIPSEngine\UmxAgent.exe [8/4/2009 11:42 AM 887288]
S2 UmxCfg;HIPS Configuration Interpreter;c:\program files\CA\SharedComponents\HIPSEngine\UmxCfg.exe [7/13/2009 11:39 AM 760664]
S2 UmxPol;HIPS Policy Manager;c:\program files\CA\SharedComponents\HIPSEngine\UmxPol.exe [7/27/2009 4:40 PM 227832]
S3 KmxAMVet;KmxAMVet;c:\windows\system32\drivers\KmxAMVet.sys [3/27/2009 4:27 PM 598656]
S3 KmxCfg;KmxCfg;c:\windows\system32\drivers\KmxCfg.sys [9/30/2009 5:51 PM 239608]
.
Contents of the 'Scheduled Tasks' folder

2010-07-30 c:\windows\Tasks\Friday.job
- c:\windows\system32\ntbackup.exe [2001-08-23 00:12]

2010-09-27 c:\windows\Tasks\Monday.job
- c:\windows\system32\ntbackup.exe [2001-08-23 00:12]

2010-07-31 c:\windows\Tasks\Saturday.job
- c:\windows\system32\ntbackup.exe [2001-08-23 00:12]

2010-09-26 c:\windows\Tasks\Sunday.job
- c:\windows\system32\ntbackup.exe [2001-08-23 00:12]

2010-09-02 c:\windows\Tasks\Thursday.job
- c:\windows\system32\ntbackup.exe [2001-08-23 00:12]

2010-09-28 c:\windows\Tasks\Tuesday.job
- c:\windows\system32\ntbackup.exe [2001-08-23 00:12]

2010-09-01 c:\windows\Tasks\Wednesday.job
- c:\windows\system32\ntbackup.exe [2001-08-23 00:12]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = <local>
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
LSP: c:\windows\system32\VetRedir.dll
DPF: {19529B56-E206-4F0B-B44E-97B5F4861E6A} - hxxps://reporting.libertytax.net/crystalreportviewers115/ActiveXControls/PrintControl.cab
DPF: {41289E02-198A-4034-8CF9-5A8739A80D0D} - hxxps://www.libertytax.net/crystalreportviewers/activeXViewer/reportparameterdialog.cab
DPF: {4B5C9C28-3806-47B5-89A9-93063323160F} - hxxps://www.libertytax.net/crystalreportviewers/activeXViewer/activexviewer.cab
DPF: {7DD82D6B-3553-470B-8D1E-D5C7086478A7} - hxxps://merchantaccount.quickbooks.com/sync/QBMASSyncCom2_2005.cab
DPF: {934CC260-C5AA-43C4-A657-7B70C5B3DAE1} - hxxps://www.libertytax.net/crystalreportviewers/activeXViewer/activexviewer.cab
DPF: {F8A9F96F-8375-4596-BD89-EEAE2781D810} - hxxps://merchantaccount.quickbooks.com/sync/QBMASSyncCom1.cab
FF - ProfilePath - c:\documents and settings\Christy Chestnut\Application Data\Mozilla\Firefox\Profiles\3uu28e90.default\
FF - component: c:\program files\Mozilla Firefox\components\xpinstal.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.
- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-NetZero_uoltray - c:\program files\NetZero\exec.exe
MSConfigStartUp-spc_w - c:\program files\NZSearch\nzspc.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-09-28 10:09
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Iomega Activity Disk2]
"ImagePath"="\"\""
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(240)
c:\windows\system32\UmxWnp.Dll
.
Completion time: 2010-09-28 10:12:48
ComboFix-quarantined-files.txt 2010-09-28 14:12

Pre-Run: 22,835,720,192 bytes free
Post-Run: 24,114,196,480 bytes free

- - End Of File - - AAF43C589C22F3BE18C38C71A1A43C7D


#11 gringo_pr

gringo_pr

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Posted 28 September 2010 - 10:38 AM

Greetings

reboot the computer and let it go into normal mode and try to run this script for me (I want you connected to the internet when you run it) if you still can't turn off CA go ahead and run any way



:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

CODE
Driver::
oapoebkt


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"
    In your next post I need the following
    1. report from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now after running the script?

Gringo


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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#12 LJ77

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Posted 28 September 2010 - 10:53 AM

Ok - making some progress. I booted into normal mode and the task bar is no longer hidden and I can access the CA - antivirus program. But I do not have an internet connection. I tried the repair instructions but did not work.

I do have an internet connection on another desktop using the same DSL line.

#13 gringo_pr

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Posted 28 September 2010 - 10:56 AM

Hello

lets try this to get you back online, let me know if it works

Download and run WinSockFix. This is a two step process that will Back up the Registry and Reset the Winsock Stack.
  • Double click on WinsockXPFix.exe to open.
  • On the Winsock and TCP Repair Utility screen, click "ReG-Backup"
  • On the ERDNT Welcome screen, click "OK".
  • On the Backup to: screen, click "OK".
  • On the Folder does not exist question screen click "Yes".
  • You will see a status screen as your registry is being backed up.
  • On the Registry backup is complete! screen, click "OK" and you will go back to the main window.
  • On the Winsock and TCP Repair Utility screen, click "Fix".
  • On the Apply the VB_Winsock fix? screen click "Yes".
  • The screen will display a status message "repair completed please reboot."
  • On the Repair Completed screen click "OK" to reboot your computer.
  • If your computer was not using DHCP, you will need to reconfigure TCP/IP.
  • You should have connectivity restored.
If you have internet back come back and let me know if not go to next step

Download LSPFix and save to your desktop.
alternate download site
alternate download site
  • Disconnect from the Internet, go to the LSPfix file and extract (unzip) LSP-Fix into its own folder such as C:\lspfix. (Click here for information on how to do this if not sure. Win 9x/2000 users click here.
  • Open the lspfix folder and double-click on LSPFix.exe to start the program.
  • Check the "I know what I am doing" checkbox.
  • Click "Finish" and LSPfix will restore the chain numbers.
  • restart the computer


Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#14 LJ77

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Posted 28 September 2010 - 11:20 AM

I have an internet connection

#15 gringo_pr

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Posted 28 September 2010 - 11:28 AM

Hello

Very good!! now run the script I have above.


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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