Posted 17 September 2010 - 04:53 PM
My father made a complete back of his computer before his laptop died and I am trying to restore it for him. The backup, made using Windows Vista Backup and Restore, is stored on an external hard drive.
I am using the Advance Restore option to "restore everything in this backup." However, at the next step, I get an error message saying that the files I am restoring have security permissions for a user account which could not be found on this computer. I am then instructed to create a user account with the same name as the missing account, so that the files will be reassigned to that user account. However, it says that the missing user account is called "deercreeklaptop\kennedy-wilkins" and the space to create the name for a new user account is too short to type all that in, and I'm not sure if it will accept the "\" character either.
Any suggestions on how to proceed - other than restoring the files without reassigning security permissions? Let me know if you need more information. Thanks.