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two svchost.exe are hogging my cpu usage


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#1 bigtrevdogg

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Posted 17 September 2010 - 04:36 PM

Hello All,

I am having a problem with my computer cpu usage being taking up by svchost.exe processes. also, every time i start my computer it goes into disk checking mode. can someone help me with this? thanks in advance.

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#2 Broni

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Posted 17 September 2010 - 05:54 PM

Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")
- security programs in use (antivirus, firewall)

=====================================================

Download Process Explorer: http://technet.microsoft.com/en-us/sysinte...s/bb896653.aspx
Unzip ProcessExplorer.zip, and double click on procexp.exe to run the program.
Click on View > Select Colunms.
In addition to already pre-selected options, make sure, the Command Line is selected, and press OK.
Go File>Save As, and save the report as Procexp.txt.
Attach the file to your next reply.

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#3 bigtrevdogg

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Posted 17 September 2010 - 07:22 PM

Broni,
Thank you for replying to my post.

Processor:Intel Core 2 CPU/6420@2.13ghz
Ram:2046mb
Harddrive:288gb/freespace 115gb

antivirus:Kaspersky

firewall:windows

Attached Files


Edited by bigtrevdogg, 17 September 2010 - 07:22 PM.


#4 Broni

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Posted 17 September 2010 - 07:26 PM

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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#5 Broni

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Posted 17 September 2010 - 07:44 PM

Disregard my previous reply.
I was informed, that you went through malware forum already.
Hold on there...

Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Post new PE log.

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