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Windows cannot find "exauthp.dll"


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#1 fairjoeblue

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Posted 17 September 2010 - 01:02 PM

I've been getting a error meassage "Windows cannot find "exauthp.dll" " when I start this computer .

I've tried searching, cleaning,fixboot,fixmbr,malwarebytes,avast scan,spybot s&d, etc. & cannot get rid of the error message.

I'm pretty good with computers but this one has me stumped !

Anybody have any ideas [short of a reinstall] ?

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#2 cryptodan

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Posted 17 September 2010 - 01:12 PM

Download the following: http://www.larshederer.homepage.t-online.de/erunt/ to make a back up of your registry first.

Then proceeded with caution:

Go to start then run and type in regedit hit enter.

Hit control F and type in exauthp.dll

Hit enter and if it finds anything it will be located in the right hand side of the window delete only the entry pertaining to exauthp.dll.

DO NOT MESS ANYTHING ELSE

#3 fairjoeblue

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Posted 17 September 2010 - 01:24 PM

I had already searched the registry & HD.
I cannot find ANYTHING on this computer pertaining to "exauthp.dll" other the the error message during startup.
The message goes away when I close it & the computer works perfect, with no issues, it just bugs me that I can't get rid of the error message during startup !
OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.

#4 cryptodan

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Posted 17 September 2010 - 01:27 PM

Can you bring up msconfig and tell us whats in the start up. Or take a screenshot of it?

#5 fairjoeblue

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Posted 17 September 2010 - 01:33 PM

I have StartupCPL installed & don't have much running at startup that isn't neccessary.

I recognise all that is in msconfig at startup.
Nothing looks unusual.

Edited by fairjoeblue, 17 September 2010 - 01:35 PM.

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#6 fairjoeblue

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Posted 17 September 2010 - 01:36 PM

forgot the screenshot, anyhow I don't see it !

I have tried twice to post the msconfig screenshot & I still don't see the attachment ?

Edited by fairjoeblue, 17 September 2010 - 01:38 PM.

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#7 cryptodan

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Posted 17 September 2010 - 01:40 PM

Host it here: http://www.imageshack.us

Then use the following:
[img]linktoimagehere[/img]

Edited by cryptodan, 17 September 2010 - 01:41 PM.


#8 fairjoeblue

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Posted 17 September 2010 - 01:44 PM

I uploaded it to Photobucket, I'll try that.

Ok, that didn't work, I'll try your img hosting.

http://img837.imageshack.us/img837/9917/msconfig.png

Edited by fairjoeblue, 17 September 2010 - 01:46 PM.

OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.

#9 cryptodan

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Posted 17 September 2010 - 01:50 PM

What does Malwarebytes come up with as far as logs? Something is definitely awry here.

#10 fairjoeblue

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Posted 17 September 2010 - 01:55 PM

On a full scan MWB shows "No malicious items detected"

The only thinf SpyBot finds is, "Windows Firewall disabled" .

[I have Comodo installed]

No scan I have ran , including TrendMicro "House Call", has found anything !
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#11 cryptodan

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Posted 17 September 2010 - 01:56 PM

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.

#12 fairjoeblue

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Posted 17 September 2010 - 02:01 PM

Not trying to be a smart alec but Hijack This shows nothing out of the ordinary either.

What has me stumped is NOTHING finds anything but I get the error message !

I'm not a noob to doing this, I've been building/repairing computers for years.

I'm not saying I know it all, just that I know how to find viruses & malware .
OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.

#13 cryptodan

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Posted 17 September 2010 - 02:11 PM

I think this merits a deeper look since the tools you have used haven't found much in the way of malware infections. It could be something hidden from detection. I have gone through what I usually do when I repair computers and what not.

Sometimes we need to be humbled. My wife's computer got a nasty rootkit, and I had to come here for help. After I did that I was extremely greatful that I am part of this community.

When requesting help its best to check our egos in at the door, and pick them up after the issue is resolved.

The Malware Team have more experience dealing with malware, and the tools and methods they use will find things a lot quicker then we can.

#14 hamluis

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Posted 17 September 2010 - 02:32 PM

Welcome back, Stranger :thumbsup:.

I would suspect that the file mentioned refers to malware which has since been removed from the system...but a pointer still remains somewhere.

I would use Autoruns (more comprehensive than StartupCPL) and just go tab-by-tab...looking for anything that looks like it might be related to the file being named. The Logon tab of Autoruns reflects the typical startup items.

Louis

#15 fairjoeblue

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Posted 17 September 2010 - 08:27 PM

I fixed it.

I quit being lazy & reinstalled XP. :thumbsup:

If it had any malware causing the issue I'm pretty sure it's gone. :flowers:
OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.




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