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IE Redirect and New IE Window Virus

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2 replies to this topic

#1 pl90


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Posted 17 September 2010 - 11:06 AM

Whenever I open Internet Explorer, additional windows (approximately 3-4 per day) will open on their own despite having the pop-up blocker set to the highest level. These windows display different services and/or advertisements that I have not been looking for. On top of this, when I do a search for a topic, the search results will come up as a list that matches my criteria, but if I click on an actual link about 50% of the time I am redirected to another site.

I have scanned the computer with Vipre, MalwareBytes and SpyBot and while they have all found infected files, the problem continues to occur.

Example: Today I opened Internet Explorer to check my personal and business e-mails. A second window of Internet Explorer opened about 4 minutes after I started the program showing www.spreety.com. It appears to be a television provider. I then went to Google.com where I typed "Hilton". The results included the correct website for Hilton hotels, www.hilton.com, but when I clicked on it I was redirected to a page that never loaded, when I pushed the back button it took me to adsmarketplace.com. The second time I searched google for Hilton, I was able to navigate through the link to the Hilton hotels website.

This happens every day, several times a day. I don't know if it's harmful, but it's certainly annoying. I am on a corporate computer connected to a server, but I no longer work for that corporation (long story) and they no longer have IT support, so I'm on my own.

Any help would be appreciated.


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#2 Shannon2012


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  • Location:North Carolina, USA
  • Local time:08:04 PM

Posted 25 September 2010 - 07:19 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


#3 thcbytes


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Posted 01 October 2010 - 04:48 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
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