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I'm infected...now what?


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#1 Steve-in-Greenlawn

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Posted 17 September 2010 - 08:03 AM

Hello - I have a recently infected pc - win-xp - running avg free version and also have adaware running. Both have found and removed threats in the last two days, but I fear there may be a file re-depositing bad files on system restart. COMODO firewall also tells me I have dozens of outgoing explorer.exe connections that I do not remember seeing prior to 9/16 when all this started. COMODO also informed me of different files trying to access internet, and I have blocked those not already on the safe list. Also, on my last startup there was a brief error message saying 'explorer has encountered an error and needs to close', but after a pause it booted up as usual.

I have installed and run hijackthis, and have a log to post if that is helpful. I have also seen mention here of 'processexplorer' and I will install and run that also. Let me know what other diag help I can provide - I have not seen any error messages or weird behavior other than observations I have shared already. I want to make sure my anti-virus is not missing anything, or I am not being re-infected on start-up. The explorer connection issue has me concerned.

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#2 boopme

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Posted 17 September 2010 - 03:01 PM

Hello before we do anything eles...
Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.
Before you save it rename it to say zztoy.exe


alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Steve-in-Greenlawn

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Posted 17 September 2010 - 09:42 PM

Hello - Thank you for the help. Below is the log file you wanted. I had a ton of infected files. I'm thinking of re-running this scan to see if anything was re-deposited on re-boot.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4643

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

9/17/2010 10:27:49 PM
mbam-log-2010-09-17 (22-27-49).txt

Scan type: Quick scan
Objects scanned: 164987
Time elapsed: 11 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 3
Registry Keys Infected: 7
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 2
Files Infected: 22

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\fxsext3232.dll (Trojan.Tracur) -> Delete on reboot.
C:\WINDOWS\system32\6AE.tmp (Trojan.Tracur) -> Delete on reboot.
C:\WINDOWS\system32\dxva232.dll (Trojan.Tracur) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\704579111006 (Trojan.Tracur) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{3fb4dc21-15d8-7437-42f7-6c7d6af55078} (Trojan.Tracur) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3fb4dc21-15d8-7437-42f7-6c7d6af55078} (Trojan.Tracur) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{01e6567d-e128-4a54-9815-a76beb4ba377} (Trojan.Tracur) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{01e6567d-e128-4a54-9815-a76beb4ba377} (Trojan.Tracur) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{01e6567d-e128-4a54-9815-a76beb4ba377} (Trojan.Tracur) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\.fsharproj (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Tracur) -> Data: c:\windows\system32\fxsext3232.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Tracur) -> Data: system32\fxsext3232.dll -> Delete on reboot.

Folders Infected:
C:\Documents and Settings\Compaq_Owner\Application Data\SystemProc (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SysWoW32 (Worm.Archive) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\fxsext3232.dll (Trojan.Tracur) -> Delete on reboot.
C:\WINDOWS\system32\6AE.tmp (Trojan.Tracur) -> Delete on reboot.
C:\WINDOWS\system32\dxva232.dll (Trojan.Tracur) -> Delete on reboot.
C:\Documents and Settings\Compaq_Owner\My Documents\downloads\registryfix.exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\getuname32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\els32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\Hdaudprop32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\115.tmp (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\6B0.tmp (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SysWoW32\mu706683723v4.kwd (Worm.Archive) -> Delete on reboot.
C:\WINDOWS\system32\SysWoW32\mu706683723v5.kwd (Worm.Archive) -> Delete on reboot.
C:\WINDOWS\system32\SysWoW32\mu706683723v6.kwd (Worm.Archive) -> Delete on reboot.
C:\WINDOWS\system32\SysWoW32\mu706683723v7.kwd (Worm.Archive) -> Delete on reboot.
C:\WINDOWS\system32\SysWoW32\wu706683723v0 (Worm.Archive) -> Delete on reboot.
C:\WINDOWS\system32\SysWoW32\wu706683723v0.kwd (Worm.Archive) -> Delete on reboot.
C:\WINDOWS\system32\SysWoW32\wu706683723v1 (Worm.Archive) -> Delete on reboot.
C:\WINDOWS\system32\SysWoW32\wu706683723v1.kwd (Worm.Archive) -> Delete on reboot.
C:\WINDOWS\system32\SysWoW32\wu706683723v2 (Worm.Archive) -> Delete on reboot.
C:\WINDOWS\system32\SysWoW32\wu706683723v2.kwd (Worm.Archive) -> Delete on reboot.
C:\WINDOWS\system32\SysWoW32\wu706683723v3 (Worm.Archive) -> Delete on reboot.
C:\WINDOWS\system32\SysWoW32\wu706683723v3.kwd (Worm.Archive) -> Delete on reboot.
C:\WINDOWS\GnuHashes.ini (Malware.Trace) -> Quarantined and deleted successfully.

#4 Steve-in-Greenlawn

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Posted 17 September 2010 - 10:21 PM

Hello - This appears to have worked perfectly. Thank you for all the help. I will definitely recommend this forum and 'mbam' to people I know who have these problems. I do have one additional question: Why didn't my AVG anti-virus, and the AVAST I installed today and adaware find and correct these threats? Are they that inferior or do they look for different items, or use different methods and are not programmed to find and correct these bugs? Last scan of system to follow...

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4643

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

9/17/2010 10:54:11 PM
mbam-log-2010-09-17 (22-54-11).txt

Scan type: Quick scan
Objects scanned: 164576
Time elapsed: 10 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Thanks again - Steve.

#5 boopme

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Posted 18 September 2010 - 08:43 AM

You're welcome Steve,,but I bet we got more uglies on here. I believe after these we should be good.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.



ESET
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the ESET Online Scanner button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Export to text file... to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Eset Smart Installer icon on your desktop.
  • Check the "YES, I accept the Terms of Use"
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push "List of found threats"
  • Push "Export to text file", and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the "<<Back" button.
  • Push Finish
In your next reply, please include the following:
  • Eset Scan Log


NOTE: In some instances if no malware is found there will be no log produced.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Steve-in-Greenlawn

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Posted 18 September 2010 - 08:37 PM

Hi - here is the eset scan log.

C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\zqxq65vi.default\extensions\{74d87436-5456-4bcc-ac53-0f334c7472f6}\chrome\xulcache.jar JS/Agent.NCP trojan deleted (after the next restart) - quarantined
C:\Documents and Settings\Compaq_Owner\Application Data\Sun\Java\Deployment\cache\6.0\5\40cd8d85-6b0376df multiple threats deleted - quarantined

#7 boopme

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Posted 19 September 2010 - 12:40 PM

OK, good.. you need to reboot to complete removal. How are we now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Steve-in-Greenlawn

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Posted 20 September 2010 - 07:02 AM

OK - the SAS scan took forever on Saturday and I had to respond to emails for my job search, so I aborted the scan and removed what it had found up to that point - I re-ran it all day yesterday to completion while watching football and it seemed to remove more. Saturday afternoon a bunch of emails were sent from my hotmail account selling cialis, etc. so I changed the password. This was all performed in safe mode.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/19/2010 at 08:58 PM

Application Version : 4.43.1000

Core Rules Database Version : 5531
Trace Rules Database Version: 3343

Scan type : Complete Scan
Total Scan Time : 07:20:45

Memory items scanned : 282
Memory threats detected : 0
Registry items scanned : 8325
Registry threats detected : 0
File items scanned : 202625
File threats detected : 20

Adware.Tracking Cookie
msnbcmedia.msn.com [ C:\Documents and Settings\Compaq_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\XSTSFU8K ]
.msnbc.112.2o7.net [ C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\zqxq65vi.default\cookies.sqlite ]
.doubleclick.net [ C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\zqxq65vi.default\cookies.sqlite ]
.newsday.122.2o7.net [ C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\zqxq65vi.default\cookies.sqlite ]
.hitbox.com [ C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\zqxq65vi.default\cookies.sqlite ]
.ehg-eset.hitbox.com [ C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\zqxq65vi.default\cookies.sqlite ]
.hitbox.com [ C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\zqxq65vi.default\cookies.sqlite ]
.imrworldwide.com [ C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\zqxq65vi.default\cookies.sqlite ]
.imrworldwide.com [ C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\zqxq65vi.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\zqxq65vi.default\cookies.sqlite ]
.2o7.net [ C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\zqxq65vi.default\cookies.sqlite ]
.statcounter.com [ C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\zqxq65vi.default\cookies.sqlite ]
.msnportal.112.2o7.net [ C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\zqxq65vi.default\cookies.sqlite ]
.account.live.com [ C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\zqxq65vi.default\cookies.sqlite ]
.account.live.com [ C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\zqxq65vi.default\cookies.sqlite ]
.msnaccountservices.112.2o7.net [ C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\zqxq65vi.default\cookies.sqlite ]
.revsci.net [ C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\zqxq65vi.default\cookies.sqlite ]
.revsci.net [ C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\zqxq65vi.default\cookies.sqlite ]
.revsci.net [ C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\zqxq65vi.default\cookies.sqlite ]
.revsci.net [ C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\zqxq65vi.default\cookies.sqlite ]

#9 boopme

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Posted 20 September 2010 - 10:46 AM

I am not certain we are cleared out here yet.
What version of JAVA is running?
Go into Control Panel>Add Remove Programs. Be sure the 'Show Updates' box is checked. Go down the list and tell me what Java applications are installed and their version. (Highlight the program to see this).

Is there any re directicting of pages or searches,any pop ups?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 Steve-in-Greenlawn

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Posted 20 September 2010 - 12:16 PM

This is much more extensive than I imagined...

I have three java apps installed, as listed with updates checked:

Java 2runtime environment v.1.4.2_03
Java ™6 update 21
Java ™6 update 7

I don't see anything funky here. I have not had any re-directing or search engine type symptoms. I have pop-ups blocked, and don't remember that last time I was notified of an attempt to open a pop-up.

#11 boopme

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Posted 20 September 2010 - 12:46 PM

Remove these two in Control Panel and reboot,they can be exploited and allow malware to run so you wouldn't know it.
Java 2runtime environment v.1.4.2_03

Java ™6 update 7

One last time.
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal/regular mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 Steve-in-Greenlawn

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Posted 21 September 2010 - 07:04 AM

Hi - Four days into this, I hope I am all clean now. Last scan came up clean, Java uninstalled. All of the explorer.exe connections are gone now, btw. I have read conflicting notes about a file called richvideo.exe. If it hasn't come up with all the scans I've done I assume it is OK.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4663

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

9/21/2010 7:52:11 AM
mbam-log-2010-09-21 (07-52-11).txt

Scan type: Quick scan
Objects scanned: 171772
Time elapsed: 10 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#13 boopme

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Posted 21 September 2010 - 09:35 AM

Hello, this looks good now.

RichVideo.exe
Do a search and see if yous is in the correct path location.
C:\Program Files\CyberLink\Shared Files\RichVideo.exe

It belongs to the software RichVideo Module or Cyberlink RichVideo Service(CRVS) or ZyGoVideo or Mozilla Thunderbird or DVD Solution or GameTap or ATI MCE Transcode or Quake 4™ or Creating Keepsakes Scrapbook or Able2Extract Professional v or Band-in-a-Box or X-COM Interceptor or RichVideo.exe or Sony Ericsson Device Data or My Book Device Driver or reFX Nexus or Boris Continuum Complete or Adobe AIR or SmartSound Quicktracks Plugin or MSXML 4.0 SP2 and SOAP or OpenOffice.org or Security Task Manager 1.6f or TurboTax 2008 WinPerProgramHelp

FileNet


If all si good then,,, Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.

Edited by boopme, 21 September 2010 - 09:36 AM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 Steve-in-Greenlawn

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Posted 22 September 2010 - 02:54 PM

HI - Thank you again for all your help. All seems clear with no suspicious symptoms. This was very complicated and I'm sure I would have been in big trouble were it not for this forum.

#15 boopme

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Posted 22 September 2010 - 10:37 PM

You're welcome from all of us.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read: Thx quietman7
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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