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Reformatted 7 times! Ugh..


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2 replies to this topic

#1 Cherilyn

Cherilyn

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Posted 17 September 2010 - 12:00 AM

I have had to restore my pc to factory settings 7 times in the last 3 weeks. After the recovery the pc runs just fine for a day or 2 if i am lucky 3 days.
When the issue starts, it runs slowly then programs stop responding and everytime i reboot the issue gets worse. Malwarebytes, McAfee Antivirus and Norton Antivirus doesnt find anything when I am able to run it when this is going on. Soon after, the problem gets worse and then the malware and antivirus wont even run. I tried running them in safe mode and still nothing. Eventually after freezing up and rebooting a few times the computer wont even turn on. It starts to boot up and freezes in the middle. Thats when I pop the recovery disks in and reformat. The last 2 times I've reformatted the recovery disks arnt even running anymore. They are worthless. So I reformat with no disk. I am getting to the point I could probably reformat with my eyes closed. Please try to help me.



DDS (Ver_10-03-17.01) - NTFSX64
Run by jeff at 23:18:58.46 on Thu 09/16/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2815.1234 [GMT -7:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\LSI SoftModem\agr64svc.exe
c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
C:\Program Files (x86)\hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWow64\Macromed\Flash\FlashUtil10c.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Windows Live\Mail\wlmail.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
C:\Users\jeff\Desktop\Defogger.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\jeff\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

mLocal Page = c:\windows\syswow64\blank.htm
mWinlogon: Userinit=userinit.exe
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files (x86)\norton internet security\engine\17.7.0.12\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files (x86)\norton internet security\engine\17.7.0.12\IPSBHO.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files (x86)\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files (x86)\msn\toolbar\3.0.0566.0\msneshellx.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files (x86)\msn\toolbar\3.0.0566.0\msneshellx.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files (x86)\norton internet security\engine\17.7.0.12\coIEPlg.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [HPADVISOR] c:\program files (x86)\hewlett-packard\hp advisor\HPAdvisor.exe view=DOCKVIEW
mRun: [hpsysdrv] c:\program files (x86)\hewlett-packard\hp odometer\hpsysdrv.exe
mRun: [HP Remote Solution] %ProgramFiles%\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
mRun: [HP Software Update] c:\program files (x86)\hp\hp software update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [NortonOnlineBackupReminder] "c:\program files (x86)\symantec\norton online backup\activation\NobuActivation.exe" UNATTENDED
StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\startup\pictur~1.lnk - c:\program files (x86)\picturemover\bin\PictureMover.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files (x86)\windows live\writer\WriterBrowserExtension.dll
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
mRun-x64: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun-x64: [PC-Doctor for Windows localizer] c:\program files\pc-doctor for windows\localizer.exe

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nisx64\1107000.00c\symds64.sys [2010-9-15 433200]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nisx64\1107000.00c\symefa64.sys [2010-9-15 221232]
R1 BHDrvx64;BHDrvx64;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\bashdefs\20100901.003\BHDrvx64.sys [2010-9-1 954928]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nisx64\1107000.00c\cchpx64.sys [2010-9-15 615040]
R1 IDSVia64;IDSVia64;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\ipsdefs\20100914.003\IDSviA64.sys [2010-9-15 463408]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nisx64\1107000.00c\ironx64.sys [2010-9-15 150064]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\nisx64\1107000.00c\symtdiv.sys [2010-9-15 451120]
R2 NIS;Norton Internet Security;c:\program files (x86)\norton internet security\engine\17.7.0.12\ccsvchst.exe [2010-9-15 126392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-9-15 132656]
S3 PCDSRVC{F36B3A4C-F95654BD-06000000}_0;PCDSRVC{F36B3A4C-F95654BD-06000000}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\pc-doctor for windows\pcdsrvc_x64.pkms [2009-9-16 23536]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-9-16 1255736]

=============== Created Last 30 ================

2010-09-17 06:09:01 0 ----a-w- c:\users\jeff\defogger_reenable
2010-09-16 22:49:41 0 d-----w- c:\windows\syswow64\Wat
2010-09-16 22:49:41 0 d-----w- c:\windows\system32\Wat
2010-09-16 15:43:27 0 d-----w- c:\users\jeff\appdata\roaming\HpUpdate
2010-09-16 14:38:46 311808 ----a-w- c:\windows\system32\msv1_0.dll
2010-09-16 14:38:46 257024 ----a-w- c:\windows\syswow64\msv1_0.dll
2010-09-16 14:35:49 99176 ----a-w- c:\windows\syswow64\PresentationHostProxy.dll
2010-09-16 14:35:49 49472 ----a-w- c:\windows\syswow64\netfxperf.dll
2010-09-16 14:35:49 48960 ----a-w- c:\windows\system32\netfxperf.dll
2010-09-16 14:35:49 444752 ----a-w- c:\windows\system32\mscoree.dll
2010-09-16 14:35:49 320352 ----a-w- c:\windows\system32\PresentationHost.exe
2010-09-16 14:35:49 297808 ----a-w- c:\windows\syswow64\mscoree.dll
2010-09-16 14:35:49 295264 ----a-w- c:\windows\syswow64\PresentationHost.exe
2010-09-16 14:35:49 1942856 ----a-w- c:\windows\system32\dfshim.dll
2010-09-16 14:35:49 1130824 ----a-w- c:\windows\syswow64\dfshim.dll
2010-09-16 14:35:49 109912 ----a-w- c:\windows\system32\PresentationHostProxy.dll
2010-09-16 14:12:00 84992 ----a-w- c:\windows\system32\asycfilt.dll
2010-09-16 14:12:00 67584 ----a-w- c:\windows\syswow64\asycfilt.dll
2010-09-16 14:09:51 70656 ----a-w- c:\windows\syswow64\fontsub.dll
2010-09-16 14:09:51 46592 ----a-w- c:\windows\system32\msasn1.dll
2010-09-16 14:09:51 46080 ----a-w- c:\windows\system32\atmlib.dll
2010-09-16 14:09:51 366080 ----a-w- c:\windows\system32\atmfd.dll
2010-09-16 14:09:51 34816 ----a-w- c:\windows\syswow64\msasn1.dll
2010-09-16 14:09:51 34304 ----a-w- c:\windows\syswow64\atmlib.dll
2010-09-16 14:09:51 293888 ----a-w- c:\windows\syswow64\atmfd.dll
2010-09-16 14:09:51 100864 ----a-w- c:\windows\system32\fontsub.dll
2010-09-16 14:09:50 51712 ----a-w- c:\windows\system32\drivers\usbehci.sys
2010-09-16 14:09:50 343040 ----a-w- c:\windows\system32\drivers\usbhub.sys
2010-09-16 14:09:49 2048 ----a-w- c:\windows\syswow64\tzres.dll
2010-09-16 14:09:49 2048 ----a-w- c:\windows\system32\tzres.dll
2010-09-16 02:03:05 0 d-----w- c:\users\jeff\appdata\roaming\Gamelab
2010-09-16 02:00:47 0 d-----w- c:\users\jeff\appdata\roaming\WildTangent
2010-09-16 01:34:51 0 d-----w- c:\program files (x86)\common files\Symantec Shared
2010-09-15 16:11:06 0 d-----w- c:\programdata\Recovery
2010-09-15 15:26:12 854 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.INF
2010-09-15 15:26:12 7440 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.CAT
2010-09-15 15:26:12 173104 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2010-09-15 15:26:12 0 d-----w- c:\program files\Symantec
2010-09-15 15:26:12 0 d-----w- c:\program files\common files\Symantec Shared
2010-09-15 15:24:54 0 d-----w- c:\users\jeff\appdata\roaming\PictureMover
2010-09-15 15:24:39 220672 ----a-w- c:\windows\system32\wintrust.dll
2010-09-15 15:24:39 172032 ----a-w- c:\windows\syswow64\wintrust.dll
2010-09-15 15:24:39 139264 ----a-w- c:\windows\system32\cabview.dll
2010-09-15 15:24:39 132608 ----a-w- c:\windows\syswow64\cabview.dll

==================== Find3M ====================

2010-09-15 15:19:38 1694 --sha-r- c:\windows\system32\drivers\103C_HP_CPC_AY138AA-ABA CQ5320Y_YC_0Pres_Q4CE952_EA1NAv6PrA1_49_INarra6_SPEGATRON CORPORATION_V6.01_B5.15_T091106_WUH0_L409_M2816_J500_7AMD_8Athlon II X2 240_92.8_#100831_N10DE03EF_Z11C10630_G10DE03D0.MRK
2010-08-21 06:29:47 558592 ----a-w- c:\windows\system32\spoolsv.exe
2010-07-29 06:30:34 82944 ----a-w- c:\windows\syswow64\iccvid.dll
2010-07-27 14:03:24 12867584 ----a-w- c:\windows\syswow64\shell32.dll
2010-06-30 07:13:46 1192960 ----a-w- c:\windows\system32\wininet.dll
2010-06-30 06:25:31 978432 ----a-w- c:\windows\syswow64\wininet.dll
2010-06-30 06:25:18 1226240 ----a-w- c:\windows\syswow64\urlmon.dll
2010-06-30 06:22:45 606208 ----a-w- c:\windows\syswow64\mstime.dll
2010-06-30 06:22:34 5971456 ----a-w- c:\windows\syswow64\mshtml.dll
2010-06-30 06:22:33 64512 ----a-w- c:\windows\syswow64\msfeedsbs.dll
2010-06-30 06:21:57 48128 ----a-w- c:\windows\syswow64\jsproxy.dll
2010-06-30 06:21:47 185856 ----a-w- c:\windows\syswow64\iepeers.dll
2010-06-30 06:21:47 176640 ----a-w- c:\windows\syswow64\ieui.dll
2010-06-30 06:21:46 10985472 ----a-w- c:\windows\syswow64\ieframe.dll
2010-06-30 06:21:44 381440 ----a-w- c:\windows\syswow64\iedkcs32.dll
2010-06-30 06:19:16 12800 ----a-w- c:\windows\syswow64\msfeedssync.exe
2010-06-19 07:05:01 5507968 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-06-19 06:53:18 52224 ----a-w- c:\windows\system32\rtutils.dll
2010-06-19 06:33:29 3955080 ----a-w- c:\windows\syswow64\ntkrnlpa.exe
2010-06-19 06:33:29 3899784 ----a-w- c:\windows\syswow64\ntoskrnl.exe
2010-06-19 06:23:50 37376 ----a-w- c:\windows\syswow64\rtutils.dll
2009-07-14 05:37:38 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2009-07-14 05:37:38 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2009-07-14 05:37:38 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2009-07-14 05:37:38 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2009-07-14 04:54:24 174 --sha-w- c:\program files\desktop.ini
2009-07-14 04:54:24 174 --sha-w- c:\program files (x86)\desktop.ini
2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-10 20:44:08 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
2009-07-14 04:55:03 16384 --sha-w- c:\windows\syswow64\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-07-14 04:55:03 32768 --sha-w- c:\windows\syswow64\config\systemprofile\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2009-07-14 04:55:03 16384 --sha-w- c:\windows\syswow64\config\systemprofile\appdata\roaming\microsoft\windows\cookies\index.dat
2009-07-14 01:39:53 398848 --sha-w- c:\windows\winsxs\amd64_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_4d4d1f2f696639a2\WinMail.exe
2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 23:19:15.53 ===============

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#2 Shannon2012

Shannon2012

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Posted 25 September 2010 - 07:04 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

Shannon

#3 thcbytes

thcbytes

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Posted 01 October 2010 - 04:48 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
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