Posted 16 September 2010 - 03:10 AM
I have an anitmalware doctor infection on my other laptop (I was going to buy a new one anyway and the infection has rendered my laptop completely inoperable right now!).
I can start in safe mode, but after approx 10s in normal mode, I go straight to black screen.
I have tried downloading malware bytes and the other one endlessly advertised on here, which I can't recall the name of, and I have run them in safe mode, but the black screen comes on as soon as I start in normal mode.
I have read all the things to do before posting, but I am not sure which ones to do as they don't talk about safe mode and black screens...
I would really appreciate help. That laptop runs windows vista. Exactly what happens now is that when I turn my computer on in normal mode, I can log on, then within 10-20s the screen goes completely black. Ctrl+Alt+Del does not work, I can't see a cursor, no error message, nothing, but the hard drive still runs.
Thanks in advance,