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Broaband usage limit


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#1 Lynton

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Posted 16 September 2010 - 01:29 AM

Dear Sir.
I purchase my broadband service from "Fast Internet Co.Uk" whom are a very reliable and helpfull ISP. However over the last few months They have informed me i am using more than my permitted 20GB allowed, and regularly cap my usage. There technical support have been very helpfull and in there opinion there must be something on my system that is uploading or downloading lots of files. I have a wireless modem that has all the security set correctly i think.

I dont play on line games or gambling, I dont watch films. Just Email, Ebay and an 2 hours surfing a day.
THe computer is online 24/7

other note of interest. From 5th Aug to 26th Aug i was away on holiday and the pc was off but router left on. My ISP sated there record show no activity on my account for that period.
Can you please advise how do i try to find what is running up my internet usage.

Many thanks.
Im running Vista

Edited by hamluis, 17 September 2010 - 07:20 AM.
Moved from Vista forum to Am I Infected ~ Hamluis.


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#2 rockmilk

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Posted 16 September 2010 - 01:56 AM

do you have security set up wep or wpa?? let me know and we can go from there

#3 Lynton

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Posted 16 September 2010 - 02:17 AM

The wireless security is set at "WPA-PSK[TKIP]"

#4 rockmilk

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Posted 16 September 2010 - 02:23 AM

try this http://www.eset.com/online-scanner
paste the logs in the next reply to me make sure to disable your antivirus before running this

#5 Lynton

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Posted 17 September 2010 - 12:43 AM

I ran the program you sudgested Eset online scanner. It found 16 problems and fixed them, But i can find no option to make it generate a log file.

#6 rockmilk

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Posted 17 September 2010 - 01:31 AM

if it found 16 problems i suggest you go here http://www.bleepingcomputer.com/forums/topic34773.html


also try this http://www.malwarebytes.org/mbam.php




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