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Can't delete files on an external usb hard drive


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17 replies to this topic

#1 Konadan

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Posted 15 September 2010 - 09:19 PM

I have to cut and paste to another HD to delete files. Never had this problem, before. NTFS HDs. Please help.

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#2 Broni

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Posted 15 September 2010 - 10:03 PM

Can't delete files on an external usb hard drive

What happens, when you try? Any error message?

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#3 Konadan

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Posted 15 September 2010 - 10:42 PM

I get the error 0x80070570

#4 Broni

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Posted 15 September 2010 - 11:11 PM

Just number, no wording?

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#5 Konadan

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Posted 16 September 2010 - 12:21 PM

Error 0x80070570: The file or directory is corrupted and unreadable

#6 Broni

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Posted 16 September 2010 - 07:41 PM

I suggest, you run hard drive diagnostic...

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/ind...ive+diagnostic)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.
For Toshiba hard drives, see here: http://sdd.toshiba.com/main.aspx?Path=Serv...ties#diagnostic

Note : If you do not know how to set your computer to boot from CD follow the steps here

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#7 hamluis

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Posted 17 September 2010 - 10:41 AM

Also...might be files located in bad sectors...running the chkdsk /r command may result in the files being moved from such to good locations on hard drive...allowing proper file functions.

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#8 Konadan

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Posted 17 September 2010 - 06:40 PM

I'm having a bad day. I burned the ISO file on to a cd disc, but my PC looks at the cd disc, but doesn't boot from it.

I can't get chkdsk to work. I go into cmd, and try chkdsk /r from the drive I want to check (G:) but I get the message:

"Access denied as you don not have sufficient privileges. You have to invoke this utility running in elevated mode."

Help!!!

Edited by Konadan, 17 September 2010 - 06:45 PM.


#9 thrillhouse

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Posted 17 September 2010 - 06:52 PM

are you in elevated shell? Go to start, type cmd, right click, run as administrator. Then do chkdsk /r

#10 Broni

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Posted 17 September 2010 - 07:09 PM

I burned the ISO file on to a cd disc, but my PC looks at the cd disc, but doesn't boot from it

No. Since it's external drive, you have to use a diagnostic program, which you can launch from within Windows.
What brand of drive is it?

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#11 Konadan

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Posted 17 September 2010 - 08:15 PM

Maxtor

#12 Broni

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Posted 17 September 2010 - 11:05 PM

Get Maxtor PowerMax v4.23 (07.27.2006)

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#13 Konadan

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Posted 18 September 2010 - 01:10 PM

That program is the floppy diskette version of the cd/dvd boot up.

Edited by Konadan, 18 September 2010 - 01:10 PM.


#14 Broni

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Posted 18 September 2010 - 01:31 PM

What about Maxtor/Quantum SCSIMax v1.21 (05.14.2003) then?

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#15 Konadan

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Posted 18 September 2010 - 02:52 PM

I have IDE drives. The program is for SCSI. I went to Maxtor's web site, and found a diagnostic tool that might work. I will keep you posted.

Edited by Konadan, 18 September 2010 - 02:58 PM.





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