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Windows 7 data files


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#1 capriliz

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Posted 15 September 2010 - 11:47 AM

I logged onto my computer this morning, and all connections/paths to personal type data is gone.

At first, I thought it was totally gone. But, then I realized that firefox was still on my computer, but has been wiped clean of any personal data such as bookmarks, etc. I don't even have access to roboform data!

I can see my documents, music, etc when I go through "My computer" and click on the hard drive icon. But, I cannot access my files by going through "my documents".

I was going to start copying over files, but the files are going to a "temp/my documents" location, not to "my documents".

It also seems as though I have lost access to my Administrator's account.

Any ideas on what is causing the disconnect?

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#2 Zuhl3156

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Posted 15 September 2010 - 12:25 PM

Try using 'System Restore' to return your system to a time before the problem occurred. Preferably, early yesterday morning before any Microsoft updates were installed.

#3 capriliz

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Posted 15 September 2010 - 12:29 PM

I don't have access to any of the system restore files.

It appears as though I have been logged into my computer with a temp access.

#4 Zuhl3156

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Posted 15 September 2010 - 12:48 PM

See if you can start your system in 'Safe' mode. http://windows.microsoft.com/en-US/windows...er-in-safe-mode
If you can start then select 'Advanced startup options' then http://windows.microsoft.com/en-US/windows...uding-safe-mode
select 'Repair your computer'.

#5 capriliz

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Posted 15 September 2010 - 12:50 PM

I don't have any back up disks. Can I still run repair without any kind of MS windows disk?

#6 Zuhl3156

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Posted 15 September 2010 - 01:00 PM

Repair is still possible if the tools are installed on the HDD.


Repair Your Computer:

Shows a list of system recovery tools you can use to repair startup problems, run diagnostics, or restore your system. This option is available only if the tools are installed on your computer's hard disk. If you have a Windows installation disc, the system recovery tools are located on that disc. For more information, see Startup Repair: frequently asked questions.

#7 capriliz

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Posted 15 September 2010 - 04:13 PM

Thank you, Zuhl, for the time you took to try to help me resolve my issue.

I took the time to backup any files that I did have access to, and was going to go into safe mode. Then I realized that Microsoft had downloaded an update last night. I decided to try a reboot first. And it worked! I now have my desktop, and all personal data files.

Thought I would post in case anyone else is running into the same issue.

I am now off to make restore disks. I always put that task off, but not anymore!




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