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repairing smart card service


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#1 cyberstefke

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Posted 15 September 2010 - 09:46 AM

Somehow my smartcard didn't work anymore.

I tried to fix the service thru some info I found on the web. However something went wrong and knwo it's totally screwed. I can't even stop the service.

How can I repair this without reinstalling my XP?

Many thanks in advance!

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#2 rockmilk

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Posted 15 September 2010 - 10:11 AM

what kind of card is it? make and model #

#3 cyberstefke

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Posted 15 September 2010 - 03:18 PM

it's a belgium identity card. the card reader and software are working fine. it's the windows service that is damaged.

#4 cyberstefke

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Posted 15 September 2010 - 03:22 PM

see image

Attached Files



#5 hamluis

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Posted 15 September 2010 - 03:51 PM

That service is dependent on the Plug'nPlay service.

I would check that to see if it's functioning properly...then I would check the Smart Card Service and make sure that it's on Manual start setting.

Louis

#6 cryptodan

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Posted 16 September 2010 - 08:23 PM

I would also try reinstalling the software that came with your card reader and maybe find updates for it.

#7 cyberstefke

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Posted 17 September 2010 - 02:09 PM

That service is dependent on the Plug'nPlay service.

I would check that to see if it's functioning properly...then I would check the Smart Card Service and make sure that it's on Manual start setting.

Louis


It is. No problems there.


I would also try reinstalling the software that came with your card reader and maybe find updates for it.


I Idid. No problems there.

Guys, it's really the windows service itself.

#8 cryptodan

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Posted 17 September 2010 - 02:14 PM

Have you tried running sfc /scannow via command prompt? It will ask you for your windows XP CD.

#9 cyberstefke

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Posted 19 September 2010 - 09:13 AM

that didn't work out :-/

it asked for my XP pro cd... I don't run XP pro however

I inserted my XP Home cd, but that gave an error saying I entered the wrong cd.

#10 hamluis

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Posted 19 September 2010 - 10:53 AM

That error is common...mine also asks for the XP Pro CD...but mine works with the XP Home CD (what I have installed).

See http://support.microsoft.com/kb/897128/en-us AND http://support.microsoft.com/kb/900910/en-us.

Do you have a MS Genuine XP CD?

Note: To run sfc /scannow, your CD must (at least) match the system...regarding SP. If the system reflects SP3, then the CD must reflect SP3.

System manufacturer and model?

Louis

#11 cyberstefke

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Posted 20 September 2010 - 11:46 AM

need some help here louis. I followed the steps in both support pages. now it's asking for a cd with SP3.

I do have a genuine copy of XP, but I think it was from before even SP1. So I have SP3 on my sytem, but not on the disk.

#12 hamluis

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Posted 20 September 2010 - 12:01 PM

You can create an updated XP CD, see Slipstreaming Windows XP To Create a Bootable Windows XP CD or DVD - http://www.bleepingcomputer.com/tutorials/slipstreaming-windows-xp-to-create-bootable-cd/.

If the CD doesn't reflect at least SP1...then you will have to include SP1 and SP3 in the additions, using nLite.

Louis

#13 cyberstefke

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Posted 20 September 2010 - 03:13 PM

hmm seems that the cd does contain SP2 already.

so I'll use your guide to include SP3?

#14 hamluis

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Posted 20 September 2010 - 04:45 PM

Yessir :thumbsup:.

Is this the same system you initiated a malware thread for?

Louis

#15 cyberstefke

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Posted 21 September 2010 - 02:47 AM

yes




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