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Driving Me Crazy (Am I Infected? What do I do?)


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#1 bardo

bardo

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Posted 14 September 2010 - 01:12 PM

I'm helping a small school that seems to have a virus/malware infection. I'm the volunteer help, but I am technically trained as a programmer.
The laptop I currently am trying to fix will only boot in safe mode.
When attempting to boot in Normal Startup mode - It gets a bsd and an error 0xc0000218 (0xe2100a88 ... all zeros)
If I've looked it up correctly - it is a problem with the software part of the hive.
I'm making an assumption this is a virus or rootkit due to the fact that this "Problem" has migrated to several of the laptops/PCs.
I've run every bootable CD antivirus I could find. (All of the machines are running Symantec AntiVirus Enterprise v9.0 with realtime protection on)
AVG
AVIR
Kaspersky
PC Tools
F-Secure
AVAST Bart

From a BartPE bootable:
SuperAntiSpyWare
Malwarebits
etc.

I've also run bootkit removal tools ( I assume they won't work unless the process loads in normal mode) Blacklight, Stinger, UnHackme.
I also ran a full windows recovery on another laptop with the same issues - it ran and I was able to login the 1st time after the reload. After shutting down it was back.

Am I just missing something?

Sorry if my etiquette is not correct

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