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Need Help With Raze Spyware And Hujackthis Log


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#1 dtarone

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Posted 09 November 2005 - 09:56 PM

The raze spyware has taken over my desktop. I've figured out how to run the hijackthis program, but need help deciphering it now.

Logfile of HijackThis v1.99.1
Scan saved at 9:41:22 PM, on 11/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\IE Doctor\IEDoctor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\QUICKENW\QWDLLS.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Dianna Tarone\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://quickmetasearch.com/?said=acc0000_ho
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://quickmetasearch.com/?said=acc0000_ho
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_6_0_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: HomePageCtrl Class - {1B9CB0F8-118B-49C1-956D-B703E976F8E3} - C:\Program Files\STHomePage\STHomePage2.dll
O2 - BHO: C:\WINDOWS\adsldpbc.dll - {405132A4-5DD1-4BA8-A181-95C8D435093A} - C:\WINDOWS\adsldpbc.dll (file missing)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: C:\WINDOWS\q3672881.dll - {B212D577-05B7-4963-911E-4A8588160DFA} - C:\WINDOWS\q3672881.dll (file missing)
O2 - BHO: STLinksCtrl Class - {B54BFA47-D897-49CA-9657-05EC9F80A32B} - C:\Program Files\STLinks\STLinks2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_6_0_0.dll
O3 - Toolbar: &IE Doctor Bar - {123249EB-F891-44C4-946F-450064F9080E} - C:\PROGRA~1\IEDOCT~1\IEDrBar.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.03.0000.1005\en-us\msnappau.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [cmssSystemProcess] c:\windows\system32\mcsmss.exe
O4 - HKLM\..\Run: [IE Doctor] C:\Program Files\IE Doctor\IEDoctor.exe /min
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Intel system tool] C:\WINDOWS\system32\hookdump.exe
O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\BILLMIND.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: OfficeTools.hta
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.coolwebsearch.com
O15 - Trusted Zone: *.searchmeup.com
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{36C91A02-A0AF-45B5-A0D4-2F81C5281DF2}: NameServer = 69.50.166.94,69.31.80.244
O17 - HKLM\System\CCS\Services\Tcpip\..\{94F0482C-F81A-4ABA-9848-50FBE88FFAFB}: NameServer = 69.50.166.94,69.31.80.244
O17 - HKLM\System\CS1\Services\Tcpip\..\{36C91A02-A0AF-45B5-A0D4-2F81C5281DF2}: NameServer = 69.50.166.94,69.31.80.244
O17 - HKLM\System\CS2\Services\Tcpip\..\{36C91A02-A0AF-45B5-A0D4-2F81C5281DF2}: NameServer = 69.50.166.94,69.31.80.244
O20 - Winlogon Notify: style2 - C:\WINDOWS\q3672881.dll (file missing)
O20 - Winlogon Notify: style32 - C:\WINDOWS\q779450029_disk.dll (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

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#2 miekiemoes

miekiemoes

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Posted 10 November 2005 - 09:28 AM

Hello, well, you have several different infections here that needs a special treatment...

It's better to print out the next instructions or save them in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then.
It is also important you don't miss a step and perform everything in the right order!!

Download smitRem and save the file to your desktop.
Doubleclick it and choose install. This will create a new folder on your desktop with the name smitrem.

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

* Download CWShredder.
Don't let it run yet!

* Reboot into Safe Mode`: ( without networking support !)
°To get into the Safe mode as the computer is booting press and hold your "F8 Key". Use your arrow keys to move to "Safe Mode" and press your Enter key.

* Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following if still present:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://quickmetasearch.com/?said=acc0000_ho
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://quickmetasearch.com/?said=acc0000_ho
O2 - BHO: HomePageCtrl Class - {1B9CB0F8-118B-49C1-956D-B703E976F8E3} - C:\Program Files\STHomePage\STHomePage2.dll
O2 - BHO: C:\WINDOWS\adsldpbc.dll - {405132A4-5DD1-4BA8-A181-95C8D435093A} - C:\WINDOWS\adsldpbc.dll (file missing)
O2 - BHO: C:\WINDOWS\q3672881.dll - {B212D577-05B7-4963-911E-4A8588160DFA} - C:\WINDOWS\q3672881.dll (file missing)
O2 - BHO: STLinksCtrl Class - {B54BFA47-D897-49CA-9657-05EC9F80A32B} - C:\Program Files\STLinks\STLinks2.dll
O4 - HKLM\..\Run: [cmssSystemProcess] c:\windows\system32\mcsmss.exe
O4 - HKCU\..\Run: [Intel system tool] C:\WINDOWS\system32\hookdump.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: OfficeTools.hta
O15 - Trusted Zone: *.coolwebsearch.com
O15 - Trusted Zone: *.searchmeup.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{36C91A02-A0AF-45B5-A0D4-2F81C5281DF2}: NameServer = 69.50.166.94,69.31.80.244
O17 - HKLM\System\CCS\Services\Tcpip\..\{94F0482C-F81A-4ABA-9848-50FBE88FFAFB}: NameServer = 69.50.166.94,69.31.80.244
O17 - HKLM\System\CS1\Services\Tcpip\..\{36C91A02-A0AF-45B5-A0D4-2F81C5281DF2}: NameServer = 69.50.166.94,69.31.80.244
O17 - HKLM\System\CS2\Services\Tcpip\..\{36C91A02-A0AF-45B5-A0D4-2F81C5281DF2}: NameServer = 69.50.166.94,69.31.80.244
O20 - Winlogon Notify: style2 - C:\WINDOWS\q3672881.dll (file missing)
O20 - Winlogon Notify: style32 - C:\WINDOWS\q779450029_disk.dll (file missing)


* Click on Fix Checked when finished and exit HijackThis.
Make sure your Internet Explorer is closed when you click Fix Checked!

* Go to start > run and copy and paste next command in the field:

regsvr32 webcheck.dll

Click OK

* Using Windows Explorer, locate the following files/folders, and delete them if still present:

C:\Program Files\STHomePage <== folder
C:\Program Files\STLinks <== folder
C:\WINDOWS\System32\msvcrta.dll

* Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

* Open Ad-aware and do a full scan. Remove all it finds.

* Start CWShredder and click Fix.

* Now open Ewido Security Suite
Click on scanner

* Click Complete System Scan and the scan will begin.
* During the scan it will prompt you to clean files, click OK
* When the scan is finished, look at the bottom of the screen and click the Save report button.
* Save the report to your desktop

* Close Ewido

* Go to start > control panel > Display properties > Desktop > Customize Desktop... > Web tab > uncheck and delete everything you find in there. (except for "My current home page")

* Reboot back into Windows.

Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://swandog46.geekstogo.com/Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, then make sure "Run fixit" is checked and click Finish. The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

When your system reboots, follow the prompts. Afterwards, HijackThis will launch. Close Hijackthis again, no need to check and fix anything in it.

At the end of the fix, you may need to restart your computer again.

* Perform an onlinescan with panda: (please use this scanner instead of any other scanner!)
Panda Online
- Once you are on the Panda site click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
- When download is complete, click on Local Disks to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
Post the contents of the Panda scan report, along with a new HijackThis Log, the contents of smitfiles.txt which is present on your Homedrive (C:\ in most cases), the log from Fixwareout (report.txt), which you will find here: C:\fixwareout\report.txt and the Ewido Log by using Add Reply.
So I need four logs in your next reply. If you can't post them all in one post, use two or three posts instead.

It could be possible, after reboot that your system is using the windows classic theme again.
To restore this and set it back to XP-theme, rightclick on your desktop > properties > tab Appearances and choose Windows XP style again under windows and buttons.
Click apply and OK.

AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 miekiemoes

miekiemoes

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Posted 23 November 2005 - 01:09 PM

Since there is no feedback anymore, I assume this issue is resolved ... so, this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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