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Vista Home Premium 32bit SP2 Automatic shutoff


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#1 John_D

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Posted 13 September 2010 - 03:45 PM

I am running Windows Vista Home Premium 32bit Sp2 on my Dell Studio 1537. When booting up my laptop it repeatedly has unexpected shutdowns while the system boots. When booting in Safe mode I do not have this issue. I have run Malware Bytes to make sure that my computer is Malware free and have run Avast's Full system scan to ensure I have no viruses. Any help with this matter would be greatly appreciated. Let me know if you need more information.

Edited by John_D, 13 September 2010 - 09:10 PM.


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#2 cryptodan

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Posted 16 September 2010 - 05:09 PM

If this is a lap top make sure it is as clean as possible with a can of compressed air.

#3 John_D

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Posted 16 September 2010 - 07:44 PM

It is not an overheat problem, I opened it up and cleaned the fans etc.

#4 cryptodan

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Posted 16 September 2010 - 08:19 PM

Over heating can cause issues like this, as I have seen it in the past on various systems from laptops to desktops.

If you have cleaned it out, then the heating issue could have damaged some components like video card or cpu or ram.

#5 John_D

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Posted 16 September 2010 - 08:22 PM

HOw would I go about making sure those components are still functioning properly?

#6 cryptodan

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Posted 16 September 2010 - 09:08 PM

How to Test your RAM



Guide Overview

The purpose of this guide is to teach you how to check whether your system's RAM (Ramdom Access Memory) is working properly. Bad RAM can lead to a whole host of problems, often which do not appear to have a single cause -- appearing as systemwide glitches, blue screens, and other system trouble. MemTest86+ provides a very good detection mechanism for failed RAM, and is about as good a test you get short of actually replacing the module itself.

Tools Needed
Please perform these steps from a separate, working, machine.Perform these steps on the problem machine.
  • Put your CD in the drive and configure your machine to boot to the CD. This is different on all machines, but it's usually by pressing F12 or F10 as your system boots, and selecting either "CDROM" or your cdrom drive. If you are unable to force a CDRom boot, reply with the make and model of your machine and I should be able to get you exact instructions.
  • If you've done it correctly, MemTest86+ will start to run automaticly, as shown below:
    Posted Image
  • If you want to be reasonably your RAM is OK, then allow MemTest to run until you see this message:
    Posted Image

    On the other hand, if you want to be completely sure your RAM is OK, allow MemTest to run overnight. Memtest will run forever until power is pulled on the machine.
  • Check the MemTest screen for any reported errors. Errors will appear as RED warnings at the bottom of the screen, similar to the following screenshot:
    Posted Image
  • Hard-Reset the machine, removing the MemTest disk in the process.
If you didn't get an error screen, Congratulations! :huh:



You can then test your hard drive for any errors. If those check out fine then its either your CPU or Video card that is causing the issues.




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