The screen hangs then goes to blue screen with steps to "disable AV, disk defrag and b/u util. Run CHKDSK /F to check for hard drive corruption".
I can't do this because avss won't allow me to open anything. What is my next step?
Also, I am using a laptop to access this info as I can't use my desktop because of the malware.
Thanks for any help.
Edited by hamluis, 13 September 2010 - 02:57 PM.
Moved from XP forum to Am I Infected ~ Hamluis.