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Shutdown during combifix reboot


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#1 ankersj

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Posted 13 September 2010 - 05:39 AM

HELP!!!!!!!

I am a novice - I operate xp professional - I had a virus - I loaded combifix in safe made - it said that there was 'rootkit activity' and needed to reboot computer - I shut down during the combifix reboot [silly me] and can't get back into ordinary or safe mode. [ps system restore had been disabled by "group policy"] Any suggestions?

John

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#2 dc3

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Posted 16 September 2010 - 01:19 AM

Hi ankersj, and welcome to BleepingComputer.

What you are experiencing is why I post the following warning to those using Combofix without the supervision of one of our trained staff members in the security forums.

ComboFix is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.

If you have the installation CD for your operating system you can try doing a repair installation. The link that rockmilk posted will take you to a site with instructions for this. A repair installation will not affect you data, photos, videos, and documents. That is if combofix didn't damage any of those non Windows files.

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#3 Elise

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Posted 18 September 2010 - 01:10 PM

Hi John, sorry for the delay, if you still need help, please let me know if you have an XP CD.

regards, Elise


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