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Windows vista business booting /shutting down problems


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5 replies to this topic

#1 rmsiyer

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Posted 12 September 2010 - 09:35 PM

Dear Friends,

Kindly comment on the following error logs and suggest remedial steps.

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 11-09-2010 11:26:45
Event ID: 100
Task Category: Boot Performance Monitoring
Level: Critical
Keywords: Event Log
User: LOCAL SERVICE
Computer: RMS-PC
Description:
Windows has started up:
Boot Duration : 191577ms
IsDegradation : false
Incident Time (UTC) : 11-09-2010 05:53:11
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>100</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>4002</Task>
<Opcode>34</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2010-09-11T05:56:45.455Z" />
<EventRecordID>18132</EventRecordID>
<Correlation ActivityID="{00000000-9B8C-0001-9BEC-4C9E7551CB01}" />
<Execution ProcessID="2064" ThreadID="3448" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>RMS-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="BootTsVersion">2</Data>
<Data Name="BootStartTime">2010-09-11T05:53:11.905Z</Data>
<Data Name="BootEndTime">2010-09-11T05:56:36.470Z</Data>
<Data Name="SystemBootInstance">3150</Data>
<Data Name="UserBootInstance">2929</Data>
<Data Name="BootTime">191577</Data>
<Data Name="MainPathBootTime">120673</Data>
<Data Name="BootKernelInitTime">44</Data>
<Data Name="BootDriverInitTime">6230</Data>
<Data Name="BootDevicesInitTime">6445</Data>
<Data Name="BootPrefetchInitTime">70831</Data>
<Data Name="BootPrefetchBytes">400531456</Data>
<Data Name="BootAutoChkTime">0</Data>
<Data Name="BootSmssInitTime">5772</Data>
<Data Name="BootCriticalServicesInitTime">2209</Data>
<Data Name="BootUserProfileProcessingTime">1481</Data>
<Data Name="BootMachineProfileProcessingTime">1145</Data>
<Data Name="BootExplorerInitTime">91243</Data>
<Data Name="BootNumStartupApps">13</Data>
<Data Name="BootPostBootTime">70904</Data>
<Data Name="BootIsRebootAfterInstall">false</Data>
<Data Name="BootRootCauseStepImprovementBits">0</Data>
<Data Name="BootRootCauseGradualImprovementBits">0</Data>
<Data Name="BootRootCauseStepDegradationBits">0</Data>
<Data Name="BootRootCauseGradualDegradationBits">0</Data>
<Data Name="BootIsDegradation">false</Data>
<Data Name="BootIsStepDegradation">false</Data>
<Data Name="BootIsGradualDegradation">false</Data>
<Data Name="BootImprovementDelta">0</Data>
<Data Name="BootDegradationDelta">0</Data>
<Data Name="BootIsRootCauseIdentified">false</Data>
</EventData>
</Event>

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 11-09-2010 11:26:38
Event ID: 203
Task Category: Shutdown Performance Monitoring
Level: Warning
Keywords: Event Log
User: LOCAL SERVICE
Computer: RMS-PC
Description:
This service caused a delay in the system shutdown process:
File Name : iphlpsvc
Friendly Name :
Version :
Total Time : 10606ms
Degradation Time : 6232ms
Incident Time (UTC) : 11-09-2010 05:48:17
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>203</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>4007</Task>
<Opcode>41</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2010-09-11T05:56:38.467Z" />
<EventRecordID>18131</EventRecordID>
<Correlation ActivityID="{00000000-66C8-0000-9BEC-4C9E7551CB01}" />
<Execution ProcessID="2064" ThreadID="3456" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>RMS-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="StartTime">2010-09-11T05:48:17.833Z</Data>
<Data Name="NameLength">9</Data>
<Data Name="Name">iphlpsvc</Data>
<Data Name="FriendlyNameLength">0</Data>
<Data Name="FriendlyName">
</Data>
<Data Name="VersionLength">0</Data>
<Data Name="Version">
</Data>
<Data Name="TotalTime">10606</Data>
<Data Name="DegradationTime">6232</Data>
<Data Name="PathLength">0</Data>
<Data Name="Path">
</Data>
<Data Name="ProductNameLength">0</Data>
<Data Name="ProductName">
</Data>
<Data Name="CompanyNameLength">0</Data>
<Data Name="CompanyName">
</Data>
</EventData>
</Event>

Edited by hamluis, 13 September 2010 - 03:14 PM.
Removed blank lines ~ Hamluis.


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#2 Broni

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Posted 12 September 2010 - 11:44 PM

Since you're not telling what your computer issues are, we can't comment...

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#3 rmsiyer

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Posted 13 September 2010 - 04:27 AM

After the black screen stages, the system displayed a message saying that windows could not be loaded in the normal away and I should review and software changes. I deleted some old programs from the control panel a few days. The system take more time to shut down also. I regularly use glary utilities to optimise the functioning . I downloaded the last two log entries marked as critical from the help files and posted it for furthe review

#4 rmsiyer

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Posted 13 September 2010 - 04:30 AM

Dear Broni,

Thanks for the prompt reply.

After the black screen stages, the system displayed a message saying that windows could not be loaded in the normal away and I should review any software changes. I deleted some old programs from the control panel a few days back including itunes.

The system take more time to shut down also. I regularly use glary utilities to optimise the functioning. But ,it did not show any unusual results.

I downloaded the last two log entries marked as critical from the help files and posted it for furthe review.

#5 Broni

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Posted 13 September 2010 - 06:48 PM

We don't know what you removed to start with.
Do you remember?
I assume, you're referring to uninstalling some programs through "Programs & Features" by saying "deleted".
I suggest, you use system restore to return your computer to some day from before the changes and see how it goes.

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#6 rmsiyer

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Posted 13 September 2010 - 09:40 PM

Thanks.
As you rightly observed, I uninstalled some old programs including the itunes using the "programs and Features" in the control panel.

I do not want to install them again by system restore.

Is there anything serious in the log entries I sent?




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