Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

AVG and Explorer crashes


  • Please log in to reply
5 replies to this topic

#1 Pekon77

Pekon77

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:03:29 AM

Posted 12 September 2010 - 09:23 PM

AVG on my dads comp crashes with error messages for AVGWDSVC.EXE and AVGRSX.EXE after that internet explorer will not open, just another error message for EXPLORER.EXE I tried system restore to two different dates, but after both times explorer will work for about 5 minutes then the error messages come up again.

other than that I am unaware of other problems, as he does not use the computer often.

He has windows xp media center edition with AVG v.9

please let me know if more information is required.

BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,697 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:12:29 AM

Posted 12 September 2010 - 11:47 PM

Start with uninstalling AVG, using AVG Remover: http://www.avg.com/us-en/download-tools
If things are better, we'll go from there.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Pekon77

Pekon77
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:03:29 AM

Posted 13 September 2010 - 02:45 PM

I saved the file onto a flash drive but my dad's computer wouldn't detect. so I restarted in safe mode and removed AVG.
It now detects the flash drive and explorer is running again.

#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,697 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:12:29 AM

Posted 13 September 2010 - 08:20 PM

Good :thumbsup:
Make sure to run AVG Remover now, because there are surely some leftovers.

When done, download and install ONE of these:
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- Avira free antivirus: http://www.free-av.com/en/download/1/avira..._antivirus.html

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 Pekon77

Pekon77
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:03:29 AM

Posted 13 September 2010 - 10:07 PM

Thanks for the help. The comp is up and running fine now.

#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,697 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:12:29 AM

Posted 13 September 2010 - 10:57 PM

You're very welcome Posted Image

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users