Posted 12 September 2010 - 02:19 PM
I have a strange problem in that my browser (IE 8) works normally, but ping does not connect to external adresses and does not connect to the default gateway (192.168.2.1). This is a problem because a software package that I recently purchased does not see my internet connection and needs to see it for activation purposes.
So after running Ping, Pathping, Ipconfig, Repair from the Network connection folder, and Network diagnostics, I learned the following:
Ping loopback address (127.0.0.1) is successful
Ping Localhost is successful
Ping Default gateway (my router's adress, 192.168.2.1) FAILED
Ping external sites (eg., www.google.com. www.amazon.com, etc) FAILED
The error message from the Pings that fail is DESTINATION HOST: Unreachable
Since the problem seemed to start with the router (although why I can access the internet via Internet Explorer normally is beyond me), I then ran ipxroute and found the following error message:
Unable to open transport \Device\NwlnkIpx I am not sure what to do with this error message?
I also used netsh int ip reset resetlog.tct to re-install the TCP/IP components, but no luck.
At this point, I need help. Have tried safe mode with the same results. Re-ran the networking wizard, but again no luck.
Any guidance on what to do next would be appreciated.
Windows XP Pro, LAN configured with ICS, using RJ45 cable connection to router