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FAILED Vista System Restore 0x80070002


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#1 starshyne64

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Posted 11 September 2010 - 04:20 PM

Hi,

I have a Dell 1520 Vista HP 32bit sp2 Duo...Initial issue was/is can't boot to Vista login or get to safe mode. External hdd backup not working.

Started with:

Windows Error Recovery (Black/White Screen)

Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:

1. Insert your windows installation disc and restart your computer.

2. Choose your language settings, and then click "next"

3. Click "repair your computer"

Below this I am offered safe mode options, but they just looped me back to this screen. I have run and passed all hardware diagnostics.

I finally arrived at Windows Recovery Environment (via Dell's Vista reinstallation disc boot) and ran

Startup Repair (Failed: A recent driver installation or upgrade may be preventing the system from starting-Root Cause) and


System Restore (failed: System Restore failed due to an unspecified error; The system cannot find the file specified (0x80070002)),


and even though the Vista OS is found, both failed because of missing files. I then went to command prompt and ran X:\sources>chkdsk C: /F /R...

Which did great till the very end..."Failed to transfer logged messages to the event log with status 50", and that is where I am currently.

I must recover the data, my Univ. research and papers current and due this week! I am borrowing a friend laptop to help me, but I am in over my head...PLEASE HELP!!!

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#2 Broni

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Posted 11 September 2010 - 05:15 PM

I'd suggest, you slave the drive in another computer (or use USB hard drive enclosure) to get your data off of it.

Then....

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/ind...ive+diagnostic)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.
For Toshiba hard drives, see here: http://sdd.toshiba.com/main.aspx?Path=Serv...ties#diagnostic

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