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I've been Hijacked!


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4 replies to this topic

#1 mstamm

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Posted 11 September 2010 - 03:46 PM

Everytime I google something, then click on a link, my browser takes me to another site, I have to keep hitting my back button, and clicking on the link several times before I can finally go to the correct site. I have no problems if I put an address directly in the address window. Please help...Thank you!!

Edited by Pandy, 11 September 2010 - 08:44 PM.
Moved from Malware Removal logs as no logs are included and prep guide not followed ~Pandy


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#2 Pandy

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Posted 11 September 2010 - 08:45 PM

Hello,

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<==

If you can produce at least some of the logs, then please create the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.

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#3 quietman7

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Posted 12 September 2010 - 01:05 PM

DDS/HijackThis logs are only permitted in the Virus, Trojan, Spyware, and Malware Removal Logs forum. However, you did not follow the required instructions and did not include a log so your thread was moved here for further assistance.

The Malware Response Team members are all volunteers who contribute to helping members as time permits but currently there is a backup and you may have to wait for assistance. If you do not mind waiting and want someone to check your system thoroughly, then follow the directions provided by Pandy.

If you want to try disinfection in this forum first, continue as follows:

Please perform a scan with Malwarebytes Anti-Malware and follow these instructions for doing a Quick Scan in normal mode.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
-- If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

-- Some types of malware will target Malwarebytes Anti-Malware and other security tools to keep them from running properly. If that's the case, please refer to the suggestions provided in For those having trouble running Malwarebytes Anti-Malware.

Please follow these instructions: How to remove Google Redirects or the TDSS, TDL3, Alureon rootkit using TDSSKiller
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • When the program opens, click the Start Scan button.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure is selected, then click Continue > Reboot now to finish the cleaning process. <- Important!!
    Note: If 'Suspicious' objects are detected, you will be given the option to Skip or Quarantine. Skip will be the default selection.
  • A log file named TDSSKiller_version_date_time_log.txt will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.
-- For any files detected as 'Suspicious', get a second opinion by submitting to Jotti's virusscan or VirusTotal. In the "File to upload & scan" box, browse to the location of the suspicious file and submit (upload) it for scanning/analysis.
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#4 mstamm

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Posted 15 September 2010 - 03:58 PM

Hello,

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<==

If you can produce at least some of the logs, then please create the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.




I followed your instructions and posted the results. I believe I did it correctly. Thanks again!!

#5 quietman7

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Posted 15 September 2010 - 04:09 PM

I just checked and I don't see a new topic for you in the Virus, Trojan, Spyware, and Malware Removal Logs forum.
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