First of all i must say what a great forum you have here ! I think its wonderfull that people volunteer their time and knowledge to sorting out others problems , and they say charity is dead
My problem - I have been using Panda Cloud Free Antivirus for some time now , i was on AVG before that but it slowed my old laptop down so badly , i switched to Panda which is light on resources.
However , i suspected i was infected with something as Google redirects , and i have a "wuadclt.exe" that keeps popping up in my task mananger - sometimes using 70,000 KB , as you can imagine this slows and crashes the computer. I try to force stop it in Task Manager , but it just re-appears. It drives me nuts!! My Panda AV picked up nothing , however , I did an online scan at the Panda site and its picked up the "Sinowal " virus.
I read that banking details can be comprimised? Well i do not bank , pay bills or buy anything online so that is not a worry , but i want to get my machine clean and working normally again.
After reading some of the fantastic guides on this site , i tried to install and run both
MalwareBytes and SpybotSearch and Destroy , this is strange , i have installed them but when i try to run them nothing happnens , Ive checked in the Task Manager and they both seem to reach around 2,700 kb then just stall - so the program trys to boot in the background but doesnt pick up enough speed/power? ( i think ! I am prob wrong!).
Im on an trusty old Dell Inspiron 510m , Windows XP service pack 3 ( i think its 3 might be 2 ) . It is looking a bit battered but it had served me well !! I need to make it last until past Xmas when i can afford a new one Hard Times n all that !
Half my disk space is free and ive cleaned out junk files , de-fragged ect.. Not too sure on the specs , but i can get that info in a log for you to see if needs be ?
I can acess the net and all usual progs running as normal . I have no other problems apart from not been able to run Malwarebytes and SpybotSAD , oh and the dammed "wuaudclt " slowing things down when it makes an appearance.
Im posting off my desktop as i do not want to use the internet on the infected laptop while ive got no AV protection.
Ps - I have uninstalled the Panda Cloud AV Free as i could not work out how to temp disable it ( i read in your maleware removal guides i will need to disable AV to run certain special cleaners) , I googled and looked in all sections of Pandas forum , NOT ONE TIP on how to disable to be found !!! I think thats a poor show really , and i pretty essential piece of info that they should be letting there users have access to.
I will be installing AVG again when im clean , unless someone can suggest one that wont slow me down so much?
Ive bookmarked all the guides , progs ect i will need to post logs ect.
if someone could kindly let me know the info they require , I will get to work on getting those logs done.
Im a reasonablly competent computer user and hopefully with some advice n guidance i can get this evil threat BUSTED!!
Thanks in advance !!
PS - On finding out what " Sinowal " is actually about im glad i dont bank or shop online !!!
Edited by Funkytomo77, 11 September 2010 - 12:45 PM.