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LSP problem


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10 replies to this topic

#1 GKing

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Posted 10 September 2010 - 07:28 PM

Hi BC staff! Thanks ahead of time...,
I have ran HJT and sdfix without success in getting rid of an unwanted file in hosts catagory. Also would like to check my administrator right status to be sure I'm in that grouping.
I'll post the HJT log or any log upon direction-I know the drill & thanks again.

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#2 GKing

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Posted 23 September 2010 - 10:03 AM

Hi BC staff! Thanks ahead of time...,
I have ran HJT and sdfix without success in getting rid of an unwanted file in winsock LSP. Also would like to check my administrator right status. Also ProcMon from Sysinternals shows a lot of buffer overflow-anything to that?
I'll post the HJT log or any log upon direction-I know the drill & thanks again.



#3 boopme

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Posted 23 September 2010 - 02:10 PM

Hello, +++++++
Try this--open control, internet options, connections tab, lan settings, uncheck the box next to "use proxy...."
OR
Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.

Reboot your system to complete the process.


If OK, Next run MBAM (MalwareBytes):

Please download,Free Version, Malwarebytes Anti-Malware (v1.46) and save it to your desktop.
Before you save it rename it to say zztoy.exe


alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 GKing

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Posted 24 September 2010 - 01:43 PM

Thanks for your assisting me boopme,
I did the cmd netsh winsock reset and it reset from cmd and I exited. Window in the lan settings use proxy was already un-checked,
I already had mbam installed and just before I was aware of a bc reply had run it and it found an old leftover Dr. Web., kinda funny cause this has not come-up before lately and I ran the scan because I found myself on my isp web page without signing-in, almost like I could have two aol sign on pages going at the same time. Report as follows:



Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4684

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

9/24/2010 9:49:24 AM
mbam-log-2010-09-24 (09-49-24).txt

Scan type: Full scan (C:\|)
Objects scanned: 207409
Time elapsed: 42 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Owner\DoctorWeb\Quarantine\MotiveClient.exe (P2P.Dropper) -> Quarantined and deleted successfully.
>>>>>>>>>>>>>>>>>>>>if you think I should, I can remove/uninstall my mbam and reinstall according to your instructions, but wanted you to see this recent log. TY

#5 boopme

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Posted 24 September 2010 - 04:09 PM

No, that was a goiod scan. It found a file that was in DrWeb's quarantine and removed it.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 GKing

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Posted 25 September 2010 - 08:47 AM

OK boopme,
I did ATF on the select all in admin. safe mode than run superspyware as directed and produced the log-some things showed-up but I still have that unknown file lurking in winsock.



SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/24/2010 at 10:45 PM

Application Version : 4.43.1000

Core Rules Database Version : 5506
Trace Rules Database Version: 3318

Scan type : Complete Scan
Total Scan Time : 00:54:14

Memory items scanned : 242
Memory threats detected : 0
Registry items scanned : 6692
Registry threats detected : 6
File items scanned : 18234
File threats detected : 2

Trojan.Agent/Gen
HKLM\System\ControlSet001\Services\uti0mzm1
C:\WINDOWS\SYSTEM32\DRIVERS\UTI0MZM1.SYS
HKLM\System\ControlSet001\Enum\Root\LEGACY_uti0mzm1
HKLM\System\ControlSet004\Services\uti0mzm1
HKLM\System\ControlSet004\Enum\Root\LEGACY_uti0mzm1
HKLM\System\CurrentControlSet\Services\uti0mzm1
HKLM\System\CurrentControlSet\Enum\Root\LEGACY_uti0mzm1

Adware.Tracking Cookie
msnbcmedia.msn.com [ C:\Documents and Settings\Owner\Application Data\Macromedia\Flash Player\#SharedObjects\LKNPHVFW ]

#7 boopme

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Posted 25 September 2010 - 09:42 AM

Hello, I forgot to mention earlier that we have removed SDFix from our repetoire as it has not been updated in 4 years.

LSP-Fix
Repairs Winsock 2 settings, caused by buggy or improperly-removed Internet software, that result in loss of Internet access
LSP-Fix Home Page
Using LSP-Fix to remove Spyware & Hijackers
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 GKing

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Posted 25 September 2010 - 11:29 PM

I had lspfix already but that did nothing for me...I deleted it and reinstalled it after your last post and could have removed nwprovau.dll, but I tried that before and hjt still show the file there-and as unknown. It's still a 010unknown file. Spybot can't deal with it either even though hjt recommends Spybot to do it under certain circumstances. :thumbsup:

#9 GKing

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Posted 27 September 2010 - 09:14 PM

Seems my winsock unkown file problem went away after I unplugged my router and dsl and line for nine or so hours.
Going on a craigslist forum my handle was being blocked-like sometimes before,...with an message saying so and for 29 days...also giving the IP range numbers. Well I posted that happening with another of my handles and someone indicated that that was a AOL dial-up and a craigslist banned IP range #. Hmmmm, I of course don't have dial-up-so I did the un-plug-plug thing and now that issue seems 'fixed' with a new hjt scan.
I would like to confirm administrator and security policies or set to default for myself and/or wife's account without reformating-easily done and is there any programs you can think of that check this?

#10 boopme

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Posted 27 September 2010 - 11:45 PM

Well the best thing I can thisnk of would be to post a DDS log and have the system reviewed.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 Orange Blossom

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Posted 29 September 2010 - 10:25 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic350353.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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