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Cannot run anything - programs hang, time out


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#1 majorwest

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Posted 10 September 2010 - 05:17 PM

Vista Home Premium 64bit
SP 1, i7 proc, 6gb ram

System running fine last night until I performed a reboot.
When windows came back up, immediately received an error msg
that system security service was stopped. At the same time I noticed
sluggish behavior as if system resources were maxed out. Also getting
random timeouts when attempting to open or execute anything - would
get the swirling "busy ring" and eventually timeout. Wasn't able to go
into windows services to check the security service because it wouldn't
open and just timed out. The only thing that consistently works is Internet
Explorer and using the internet - have had no problems whatsoever
navigating the web researching this problem. Hmm.

During the course of the day, have rebooted at least dozen times into
safe mode to run various virus scans. Malwarebytes reported two viruses
(see log posted below), however ESET online scanner and Dr Web Cureit
both reported no viruses. However, not able to run any diagnostics when
not in safe mode - almost everything just hangs or times out.

What doesn't work:
-almost anything off of the start menu
-Windows restore
-task manager (random)
-rkill (tried running from command prompt, still hangs/times out)
-hijackthis

What does work:
-Internet
-explorer
-control panel (random)
-downloads (rkill, hijackthis)
-safe mode (everything runs fine - except system restore)

Also, tried selecting last known good configuration at reboot. Nothing
seemed to change.

I'm at a loss here - the behavior is simply throwing me for a loop, but
highly suspect a very malicious malware or virus on my system.
Have not downloaded anything of signifigance recently.
I'm hoping someone here can offer some helpful suggestions or guidance...
because I am stumped and my next step will be to reinstall windows.

edit: well, won't be able to post my mbam log because the log won't open, just hangs.
I will try to go back into safe mode and open it, then re-edit my post.

edit (9-11-10): Ok, in safe mode. Here is mbam's scan log from yesterday:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4584

Windows 6.0.6001 Service Pack 1 (Safe Mode)
Internet Explorer 8.0.6001.18943

9/9/2010 3:20:12 PM
mbam-log-2010-09-09 (15-20-12).txt

Scan type: Full scan (C:\|)
Objects scanned: 320352
Time elapsed: 43 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\Dad\AppData\Local\Temp\02a853af.exe (Rogue.AntivirSolutionPro) -> Quarantined and deleted successfully.
C:\Users\Dad\AppData\Local\Temp\3a4db571.exe (Rogue.AntivirSolutionPro) -> Quarantined and deleted successfully.

Edited by majorwest, 11 September 2010 - 06:51 AM.


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#2 boopme

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Posted 20 September 2010 - 09:41 PM

Hello,sorry for the delay.
Let's try it once more

Reboot into Safe Mode with Networking
How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply
Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.



Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 majorwest

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Posted 21 September 2010 - 12:51 AM

Completed the first set of steps in safe mode according to instructions. All went fine. However, once in normal mode (following SAS's promp to reboot), I am still not able to run Malwarebytes - it just shows a busy icon and seems to hang. In fact, I am still not able to start most apps or open folders so unable to post logs unless I boot back into safe mode and repost from there. Sidenote: the busy/hang problem "seems" to be random...just earlier today while in normal mode folders and some apps would snap open like normal, while others - like malwarebytes, rkill, avira, services app - wouldn't budge. At the moment, I can't get anything to run while in normal mode, so will boot back to safe mode and wait a response.

EDIT: back in safe mode. Here are the logs for Rkill and SAS:

RKILL:

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.
Ran as Dad on 09/20/2010 at 22:42:38.


Services Stopped:


Processes terminated by Rkill or while it was running:


C:\Users\Dad\Desktop\rkill.exe


Rkill completed on 09/20/2010 at 22:42:40.

SAS:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/21/2010 at 00:01 AM

Application Version : 4.43.1000

Core Rules Database Version : 5547
Trace Rules Database Version: 3359

Scan type : Complete Scan
Total Scan Time : 01:10:20

Memory items scanned : 325
Memory threats detected : 0
Registry items scanned : 11528
Registry threats detected : 4
File items scanned : 181511
File threats detected : 77

Trojan.Agent/Gen-FSG
(x86) [MqmPVO] C:\WINDOWS\TEMP\U4W5Q7.EXE
C:\WINDOWS\TEMP\U4W5Q7.EXE
(x86) [MqmPVO] C:\WINDOWS\TEMP\U4W5Q7.EXE
C:\WINDOWS\TASKMGR.EXE
C:\WINDOWS\TEMP\189297947.EXE
C:\WINDOWS\TEMP\TASKMGR.EXE

Adware.Tracking Cookie
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@content.yieldmanager[3].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@server.iad.liveperson[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@www.googleadservices[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@invitemedia[3].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@www.googleadservices[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@invitemedia[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@ads.pointroll[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@ad.wsod[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@revsci[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@ads.godlikeproductions[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@tacoda[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@kontera[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@at.atwola[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@specificclick[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@msnbc.112.2o7[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@msnportal.112.2o7[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@2o7[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@content.yieldmanager[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@ad.yieldmanager[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@traveladvertising[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@media6degrees[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@www.qsstats[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@media.adfrontiers[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@imrworldwide[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@ads.godlikeproductions[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@tacoda[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@specificmedia[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@247realmedia[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@centralmediaserver[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@myweather.112.2o7[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@ads.bleepingcomputer[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@trvlnet.adbureau[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@msnportal.112.2o7[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@ad.yieldmanager[3].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@pointroll[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@xiti[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@www.qsstats[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@trafficmp[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@collective-media[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@questionmarket[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@microsoftsto.112.2o7[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@liveperson[3].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@bs.serving-sys[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@kontera[3].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@interclick[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@imrworldwide[3].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@chitika[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@collective-media[3].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@smartadserver[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@serving-sys[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@at.atwola[3].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@microsoftsto.112.2o7[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@leadformone.quinstreet[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@liveperson[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@bs.serving-sys[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@centralmediaserver[3].txt
core.insightexpressai.com [ C:\Users\Dad\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\37XB99NE ]
ia.media-imdb.com [ C:\Users\Dad\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\37XB99NE ]
msnbcmedia.msn.com [ C:\Users\Dad\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\37XB99NE ]
multimedia.msn.com [ C:\Users\Dad\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\37XB99NE ]
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@cdn1.trafficmp[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@insightexpressai[2].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@invitemedia[1].txt
C:\Users\Dad\AppData\Roaming\Microsoft\Windows\Cookies\dad@serving-sys[2].txt

Malware.Trace
(x86) HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer#winid [ 1CB58C4A68B3DB ]
(x86) HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer#winid [ 1CB58C4A68B3DB ]

NotHarmful.Sysinternals Bluescreen Screen Saver
C:\$RECYCLE.BIN\S-1-5-21-3530666769-31344507-419582560-1000\$RROKW8U\SYSINTERNALSBLUESCREEN.SCR

Trojan.Agent/Gen-MSFake
C:\WINDOWS\SYSEDIT.EXE
C:\WINDOWS\TEMP\CF6BSL8CE.EXE
C:\WINDOWS\TEMP\SYSTEM.EXE

Trojan.Agent/Gen-FakeAlert
C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\J0LBNJUK\LPKEZHFMU[1].HTM
C:\WINDOWS\TEMP\EUEIDIFW.EXE

Trojan.Agent/Gen
C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\J0LBNJUK\NEIPNVQX[1].HTM
C:\WINDOWS\TEMP\YXXA.EXE

Trojan.Smitfraud Variant-Gen/Bensorty
C:\WINDOWS\SYSWOW64\W09W7U.DLL

Edited by majorwest, 21 September 2010 - 09:27 AM.


#4 boopme

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Posted 21 September 2010 - 09:20 AM

Try running this tool...

Download exeHelper to your desktop.
Double-click on exeHelper.com to run the fix.
A black window should pop up, press any key to close once the fix is completed.
Post the contents of exehelperlog.txt (Will be created in the directory where you ran exeHelper.com, and should open at the end of the scan)
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 majorwest

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Posted 21 September 2010 - 10:45 AM

Hi. I'm assuming I should run exehelper in safe mode? (since I don't seem to be able to run any security-related app in normal mode)

On another note: I've been snooping around my C: drive looking for suspicious files and folders and found a folder on the C: drive called BOFABOTXXX. It contains an .exe file of the same name. In Spybot's System Startup section, it shows two entries of this file that are both check-marked to run at startup. The entries appear as follows:

Key Value Command Line
HK_CU:RUN[User .DEFAULT] bofabotxxx.exe C:\bofabotxxx.exe\bofabotxxx.exe
HK_CU:RUN[S-1-5-18] bofabotxxx.exe C:\bofabotxxx.exe\bofabotxxx.exe

A casual search in google shows this to be known also as cleansweepupd, a recognized malicious app. I don't understand why SAS, or previous scans by my other security apps did not pick up on this.

EDIT: Here is the log file for exehelper:

exeHelper by Raktor
Build 20100414
Run at 12:31:28 on 09/21/10
Now searching...
Checking for numerical processes...
Checking for sysguard processes...
Checking for bad processes...
Checking for bad files...
Checking for bad registry entries...
Resetting filetype association for .exe
Resetting filetype association for .com
Resetting userinit and shell values...
Resetting policies...
--Finished--

Edited by majorwest, 21 September 2010 - 12:33 PM.


#6 boopme

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Posted 21 September 2010 - 03:10 PM

Hi, those ,bofabotxxx.exe , are malware and can go.
Can you run the other tools after running exehelper?

Edited by boopme, 21 September 2010 - 03:10 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 majorwest

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Posted 21 September 2010 - 03:18 PM

To clarify, I should try to run the other tools in normal mode, yes?

#8 boopme

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Posted 21 September 2010 - 03:46 PM

Sorry, yes MBAM is stronger in normal,but run in safe if you have to.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 majorwest

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Posted 21 September 2010 - 07:30 PM

Ok, after rebooting into normal mode I still wasn't able to run much of anything - pretty much the same conditions exist as before.

So rebooted back to safe mode and ran exehelper then malwarebytes/quick scan. Here are the logs (just a note about exehelper log - the lines in red were in the black screen, but oddly left out of the log. Probably not significant but thought I'd throw it out here anyway):

EXEHELPER

exeHelper by Raktor
Build 20100414
Run at 16:39:35 on 09/21/10
Now searching...
Checking for numerical processes...
Checking for sysguard processes...
Checking for bad processes...
Checking for bad files...
Checking for bad registry entries...
Resetting filetype association for .exe
exefile="%1" %*
.exe=exefile

Resetting filetype association for .com
comfile="%1" %*
.com=comfile

Resetting userinit and shell values...
Resetting policies...
--Finished--

MALWAREBYTES

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4667

Windows 6.0.6001 Service Pack 1 (Safe Mode)
Internet Explorer 8.0.6001.18943

9/21/2010 5:47:01 PM
mbam-log-2010-09-21 (17-47-01).txt

Scan type: Quick scan
Objects scanned: 144406
Time elapsed: 3 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Windows\Temp\h1v5vn.exe (Malware.Packer.Gen) -> Quarantined and deleted successfully.
C:\Windows\Temp\ppwkvch.exe (Trojan.Hiloti) -> Quarantined and deleted successfully.
C:\Windows\Temp\tcpqpoo.exe (Trojan.Clicker) -> Quarantined and deleted successfully.
C:\Windows\Temp\pgbt.tmp\setup.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Windows\Temp\skaioejiesfjoee.tmp (Malware.Trace) -> Quarantined and deleted successfully.
C:\Users\Dad\AppData\Roaming\Bitrix Security\fadosvlk.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.

#10 majorwest

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Posted 21 September 2010 - 07:37 PM

...continued

Now for the weird part.

After running malwarebytes in safe mode and prompting for reboot, my system came back in normal mode but with a black screen (w/ just cursor). It stayed that way for about 5 minutes and I thought for sure things had taken a turn for the worse so I simply got up from my computer and left for about 20 minutes. When I came back I had my desktop back and things appeared to function like new again. I was able to run RKILL and Malwarebytes with no problems (see logs below).

I'm not sure what to think at this point, so awaiting any further instructions.

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.
Ran as Dad on 09/21/2010 at 19:01:50.

RKILL (normal mode)
Services Stopped:


Processes terminated by Rkill or while it was running:


C:\Users\Dad\Desktop\rkill.exe


Rkill completed on 09/21/2010 at 19:01:53.

Malwarebytes

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4667

Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18943

9/21/2010 7:12:16 PM
mbam-log-2010-09-21 (19-12-16).txt

Scan type: Quick scan
Objects scanned: 145169
Time elapsed: 3 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by majorwest, 21 September 2010 - 07:39 PM.


#11 boopme

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Posted 21 September 2010 - 08:29 PM

These were registry changiing issues. Just bumps in the road as ,as I mentioned MBAM's scanner is built to run best in Normal mode..
So we must be a lot better now. I would still want to run an online scan and see if there are any remnants.

First we should clean the Temp files. TFC by OT
Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Now the ESET Onlline
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the ESET Online Scanner button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Export to text file... to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Eset Smart Installer icon on your desktop.
  • Check the "YES, I accept the Terms of Use"
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push "List of found threats"
  • Push "Export to text file", and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the "<<Back" button.
  • Push Finish
In your next reply, please include the following:
  • Eset Scan Log


NOTE: In some instances if no malware is found there will be no log produced.
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#12 majorwest

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Posted 21 September 2010 - 11:52 PM

Here's a quick rundown of what happened after running TFC..

1. About half way thru running TFC, it quit with this msg: "TFC has stopped working. A problem caused the program to stop working correctly..."
2. This was followed by another error msg: "There was a problem with WINDOWS that caused it to stop working correctly. Your computer might be missing updates..."
3. I reran TFC and it picked up where it left off and then stopped again with the same error msgs. I reran it a third time and if finally completed.
4. TFC prompted a reboot. When Vista came back up, I got the same black screen (w/ cursor) as reported earlier. The black screen lasted for over 20 minutes.
5. When the desktop finally appeared, initially everything seemed like before where I couldn't run anything. I tried to run RKILL but it appeared to hang. My usual icons like Avira, etc
were not in the lower right of the taskbar.
6. After about three minutes the desktop snapped to life. All my icons on the taskbar appeared and the RKILL app opened and ran.
7. There are two "desktop.ini" files (greyed out) on my desktop that were never there before.

Ran Eset and it found no malicious files.

#13 boopme

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Posted 22 September 2010 - 08:08 PM

I am asking for a way to remove these... Eveything else is running well now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 majorwest

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Posted 22 September 2010 - 08:27 PM

Just an update. After a few reboots into normal mode the black screen is worse - sometimes desktop doesn't appear for almost an hour. Once the desktop appears, it seems things have returned to their former deteriorated state. If these are registry bumps as you suggested, it seems the bumps are getting bigger. Is it possible to resolve registry problems?

#15 majorwest

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Posted 22 September 2010 - 08:40 PM

I am asking for a way to remove these... Eveything else is running well now?


Ah, just noticed your post after I posted my update.

No things have taken a turn for the worse it seems.




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