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Lost My Control Panel


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2 replies to this topic

#1 Elaine

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Posted 08 November 2005 - 05:08 PM

I really don't know how this happened. One day I was going to try and open my control panel and it's gone. I have just tried to get rid of a virus that no anti-virus programs picked up and now I can't open my internet explorer. The control panel was gone before the virus showed up. It was a trojan horse startpage.19.j virus and I found a place that told me how to get rid of it and that I might not to be able to open my internet explorer, but to go to the control panel and reset the internet options and it would work. I can't do that, and now I don't have clue what to do. Any help would be wonderful and I am at my local library using their internet and I don't want to do this anymore. :thumbsup:
Thank so much,
Elaine

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#2 gunner

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Posted 08 November 2005 - 07:39 PM

Go here and look at item 117:http://www.kellys-korner-xp.com/xp_tweaks.htm.When you boot, press f8 repeatedly to go into safe mode and see if the control panel is there. Let me know.

Edited by gunner, 08 November 2005 - 07:43 PM.

Spike's advice: Backup your data routinely.

#3 Rimmer

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Posted 08 November 2005 - 08:07 PM

:thumbsup: to BC Elaine.

As gunner is suggesting the solution may lie with using Safe Mode. Restart the computer in Safe Mode (see below for how) and run your anti-virus program and all the anti-spyware programs you have. Try to get the latest pattern files for them first, possibly from a friends computer (I assume you cannot download to a floppy or flash drive at a Library computer?) Here is my standard text:

Is your Anti-virus program current and updated? If not you can download a free anti-virus program here (US Link): AVG Free
When you have downloaded and installed it you need to go online to register it and update it. (It will probably prompt you to do this.)
Once you have installed AVG uninstall your old Anti-Virus software because you should only have one running on your system.

Do you have any anti-spyware installed? If not download and update all of the following:Reboot your computer in Safe Mode and run the anti-virus scan and anti-spyware scans there.
If you are not sure how to boot in Safe Mode there is a tutorial here: Safe Mode

See if that helps :flowers:

Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.




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