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How do I remove a pop up dialer?


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#1 stinger

stinger

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Posted 10 October 2004 - 06:17 PM

Hello all - It was suggested that I post my hijakthis log here for you to review.

First of all, I am getting a persistant popup that says this in the box:

On accepting this certificate you will be disconnected from your current internet service provider and connected to the internet through an international telephone call. For the costs of these calls please consult your own carrier. You must be at least 18 years of age (21 in some countries) and you must be, or have the permission of, the person responsible for paying the call costs associated with this telephone line. You have an obligation to pay the costs associated with this call. The service providers will not be held responsible for the content you will be able to view on accepting this certificate.


I can only get it off my screen by CTR>ALT>DEL'ing the program, of which there are two; Webdialer, and just Dialer. It will always popup again though, at what seems to be a timed interval.

Here is the HJT log that was just run on my computer. (WindowsME, btw).

Logfile of HijackThis v1.97.7
Scan saved at 5:02:43 PM, on 10/10/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\THOTKEY.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MOUSEWARE\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\SYSTEM\TPWRTRAY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\TOSHIBA\IVP\ISM\PINGER.EXE
C:\WINDOWS\SYSTEM\TWARNMSG.EXE
C:\WINDOWS\SYSTEM\TFNCKY.EXE
C:\PROGRAM FILES\LEXMARKX83\ACMONITOR_X83.EXE
C:\PROGRAM FILES\LEXMARKX83\ACBTNMGR_X83.EXE
C:\WINDOWS\SYSTEM\LTCM000C.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\SYSTEM\PROMON.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE
C:\PROGRAM FILES\MCAFEE\QUICKCLEAN\PLGUNI.EXE
C:\WINDOWS\SYSTEM\DKTIME.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE SHARED COMPONENTS\INSTANT UPDATER\RULAUNCH.EXE
C:\WINDOWS\SYSTEM\DKTIME.EXE
C:\PROGRAM FILES\WINDOWS MEDIA COMPONENTS\ENCODER\WMENCAGT.EXE
C:\QUICKENW\QWDLLS.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP DESKJET 450 PRINTER\TOOLBOX\MPM.EXE
C:\PROGRAM FILES\BHODEMON 2\BHODEMON.EXE
C:\COMPUSERVE 2000B\WCS2000.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://213.159.117.134/index.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://213.159.117.134/index.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.altavista.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://213.159.117.134/index.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://213.159.117.134/index.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.altavista.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.altavista.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://213.159.117.134/index.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://213.159.117.134/index.php
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHL.DLL
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [TDspOff] Tdspoff.exe B
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [Pinger] C:\TOSHIBA\IVP\ISM\pinger.exe
O4 - HKLM\..\Run: [TWarnMsg] TWarnMsg.exe
O4 - HKLM\..\Run: [TFncky] TFncky.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
O4 - HKLM\..\Run: [XircWinModem4] ltcm000c.exe 9
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [Promon.exe] Promon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
O4 - HKLM\..\Run: [Imonitor] "C:\PROGRAM FILES\MCAFEE\QUICKCLEAN\PlgUni.exe" /START
O4 - HKLM\..\Run: [DKTime] C:\WINDOWS\SYSTEM\dktime.exe
O4 - HKLM\..\Run: [Spyware Stormer] C:\PROGRAM FILES\SPYWARE STORMER\SPYWARESTORMER.Exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [THotkey] C:\WINDOWS\SYSTEM\THotkey.exe
O4 - HKLM\..\RunServices: [McVsRte] C:\PROGRA~1\MCAFEE.COM\VSO\mcvsrte.exe /embedding
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKCU\..\Run: [DKTime] C:\WINDOWS\SYSTEM\dktime.exe
O4 - Startup: ENCODER AGENT.LNK = C:\Program Files\Windows Media Components\Encoder\WMENCAGT.EXE
O4 - Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Startup: Billminder.lnk.disabled
O4 - Startup: CompuServe 7.0 Tray Icon.lnk.disabled
O4 - Startup: myPrintMileage.lnk = C:\Program Files\Hewlett-Packard\hp deskjet 450 printer\ToolBox\mpm.exe
O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon 2\BHODemon.exe
O9 - Extra button: Real.com (HKLM)
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.searchmiracle.com
O15 - Trusted Zone: *.skoobidoo.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (sys Class) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {6FB9FE59-7D3B-483D-9909-C870BE5AFA1F} (DiskHealth Class) - http://www1.pcpitstop.com/pcpitstop/diskhealth.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/088e5f463b1acfa50d23/...ip/RdxIE601.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...83/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,20/mcgdmgr.cab
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab

I have tried Spybot, BHO Demon, McAfee, AdAware SE and Pestscan. None of these have found the problem.

Please help,

stinger

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m

#2 12g

12g

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Posted 10 October 2004 - 07:36 PM

Hi,

Please do this:

Printing this may help you

As you have a variety of issues, I suggest you proceed as follows:
Download the latest version of CWShredder Here by Merijn Bellekom, the creator of Hijack This. Check for updates!! If it is version 1.59.1 that is ok.

Run it, press 'Fix', and allow it to fix all it finds.

Download Spybot - Search & Destroy Here

After installing, you MUST first press Online, and search for, put a check mark at, and install all updates.
Next, close all Internet Explorer windows, hit 'Check for Problems', and have SpyBot clean all the items marked in red.

Next;

Now download Ad-Aware SE Here
After installing AAW, and before running the program, you NEED to FIRST check for updates.

Reconfigure Ad-Aware SE for a custom scan:

Launch the program, and click on the Gear at the top of the start screen.

Under "General Settings" all available options should be selected.

Click the "Scanning" button.
Under "Drives, Folders and Files," select "Scan within Archives".
Click "Drives and folders to scan" and select your installed hard drives.
Under "Memory & Registry," select all options.

Click the "Advanced" button.
Under "Logfile detail level," select all options.

Click the "Defaults" button.
If you want to keep your current settings for your homepage and searchpage,
select "Read current settings from system." Otherwise, Ad-aware will reset them.

Click the "Tweak" button.
Under "Scanning Engine," select the following:
"Unload recognized processes during scanning."
Under "Cleaning Engine," select the following:
"Always try to unload modules before deletion."
"During removal unload Explorer and IE if necessary."
"Let Windows remove files in use after reboot."
Click on "Proceed" to save these Preferences.

Run the Ad-Aware scan, making sure that the mode selected is "Use custom scanning options."

When the scan is finished, the screen will tell you if anything has been found, click "Next." The bad files will be listed, right click the pane and click "Select all objects" - this will put a check mark in the box at the side, click "Next" again and click "OK" at the prompt "# objects will be removed. Continue?" Reboot when finished.

Next:

You have used an older version of HijackThis, please do this:

Update HijackThis to version 1.98.2
To do that, do this;
• run HijackThis
select config> misc tools and select "update online". then yes.

If that doesn’t work download a new copy Here and then delete your old copy


Also:

You are running hijackthis from your desktop, this is not a good idea because when we do a fix hijackthis will create backups and they will be spread all over your desktop. Can you please create a folder in My Documents and call it Hijack (or something similar) like this C:\HJT\HijackThis.exe. Then extract hijackthis into the folder you have created and run it from there. When you have done that, delete the copy of hijackthis that you have on your desktop.

Run a scan and post a new Hijackthis log after you are done.


There may be more to do!

Edited by 12g, 10 October 2004 - 07:37 PM.





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