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Slow computer help


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#1 Millie715

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Posted 09 September 2010 - 09:18 PM

Hmmm seems like i cant pist on the forum from my computer but i can from a ipod, thats crazy, i wantes to post ny hijack log

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#2 quietman7

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Posted 10 September 2010 - 06:39 AM

HijackThis logs are not permitted in this forum. Further, HijackThis only scans certain areas of a computer's system/registry to help diagnose the presence of undetected malware in known hiding places. Therefore, it is limited in its ability to detect infection and generate a report outside these known hiding places and its log may not always reveal all the malware on a computer. As such, HijackThis has been replaced by other preferred tools like DDS, OTL and RSIT which provide comprehensive logs with specific details about more areas of a computer's system and registry keys.

Please read the pinned topic titled "Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help". If you cannot complete a step, then skip it and continue with the next. In Step 7 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the Malware Response Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Please be patient. It may take a while to get a response because the Malware Response Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have posted your log and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Response Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Response Team member is already assisting you and not open the thread to respond.

Edited by quietman7, 10 September 2010 - 06:45 AM.

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