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Can't Uninstall Java or Install New Java


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#1 lethargic

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Posted 09 September 2010 - 08:20 PM

I have a Windows XP computer that started having Java problems. We tried to uninstall it and install a new one but can't do either one.

The computer currently has both Java 1.6.0.16 and 1.6.0.18 on it.

Whenever I try to uninstall 16 it says 'The feature you are trying to install is on a Network Resource that is unavailable. Click OK to try again or enter an alternative path to a folder containing the installation package jre1.6.0_13-c.msi'

Whenever I try to uninstall 18 it says the same but says jre1.6.0_17-s.msi can't be found.

I've searched the computer for these files and they are nowhere.

So I tried to install a new version without getting rid of the old and neither Java's online or offline installers will work. They give me several different errors. Once it said Error 1714. 'The older version of Java 6 Update 16 cannot be removed.' and once it even gave me the exact same error from above, once it said bin\awt.dll could not be found and it always adds in Error 1722 'There is a problem with this Windows Installer Package. A program run as part of the set up did not finish as expected'

I tried deleting Java manually and then reinstalling and that didn't help either so I just moved everything back the way it was.

Searching google found a bunch of people saying to use the Windows Installer Cleanup to remove the old Java but that program is no longer offered by Microsoft. Does anybody have any other suggestions?

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#2 Broni

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Posted 10 September 2010 - 12:09 AM

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