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Message regarding ineswi.dll


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#1 confused5

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Posted 09 September 2010 - 08:42 AM

Hello -

When my computer starts up, I keep getting the message "Error loading C:\WINDOWS\ineswi.dll The specified module could not be found". My antivirus software (AVG) recently removed the Trojan Horse Generic2 and Generic19... but it keeps saying the computer is clean.

Has someone had this issue? Can someone please help?

Thank you!

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#2 boopme

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Posted 09 September 2010 - 02:25 PM

Its not unusual to receive such an error after using specialized fix tools.

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.



Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
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#3 confused5

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Posted 09 September 2010 - 04:38 PM

Thank you! The computer is running MUCH BETTER! The log is below.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/09/2010 at 04:25 PM

Application Version : 4.42.1000

Core Rules Database Version : 5479
Trace Rules Database Version: 3291

Scan type : Complete Scan
Total Scan Time : 00:37:47

Memory items scanned : 299
Memory threats detected : 0
Registry items scanned : 8736
Registry threats detected : 0
File items scanned : 70145
File threats detected : 34

Adware.Tracking Cookie
a.ads2.msads.net [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
acvs.mediaonenetwork.net [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
ads1.msn.com [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
ads2.msads.net [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
b.ads2.msads.net [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
cdn4.specificclick.net [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
core.insightexpressai.com [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
googleads.g.doubleclick.net [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
hs.interpolls.com [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
ia.media-imdb.com [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
interclick.com [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
m1.2mdn.net [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
m3.2mdn.net [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
media-0.phonezoo.com [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
media.katu.com [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
media.kspr.com [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
media.ky3.com [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
media.mtvnservices.com [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
media.onsugar.com [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
media.scanscout.com [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
media.tattomedia.com [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
media.thewb.com [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
media1.break.com [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
mediaforgews.com [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
mediastore.verizonwireless.com [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
msnbcmedia.msn.com [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
msntest.serving-sys.com [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
objects.tremormedia.com [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
s0.2mdn.net [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
secure-us.imrworldwide.com [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
serving-sys.com [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
spe.atdmt.com [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
static.2mdn.net [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]
udn.specificclick.net [ C:\Documents and Settings\anthony\Application Data\Macromedia\Flash Player\#SharedObjects\RFLSLQJS ]

#4 boopme

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Posted 09 September 2010 - 07:19 PM

You're welcome. Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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