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Annoying Virus problem

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2 replies to this topic

#1 Commonkore


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Posted 08 September 2010 - 02:29 PM

For the past several weeks I've been experiencing difficulties navigating web sites (I get redirected at will) and my system is constatly hanging up for no apparent reason. I get a meesage that the Windows host has failed and will now shut down. After that happens I have a huge amount of problems with the "explore" feature of windows. I have large delays in opening files, saving files, of just about anything else I try to do with windows.

I did a total scan of my hard drive using Norton 2010 version. I tells me that I have a virus called "Backdoor.Tidserv.l!inf but it doesn't remove it or provide a fix. I don't know if that is the cause of my probmens or if I have other viruses as well which Norton is not finding.

Any help would be both appreciated and welcomed I can assure you.

(Moderator edit: thread moved to more appropriate forum. jgw)

Edited by jgweed, 08 September 2010 - 05:10 PM.

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#2 maki2012


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Posted 08 September 2010 - 02:43 PM

What Norton 2010 edition are you using? I've seen "free" editions that is bundled with software that scan your computer, but offer no option to remove the problems.

What other anti-malware protection software do you have, and have you run scans with them?

#3 hamluis



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Posted 08 September 2010 - 03:00 PM

It appears that you have a rootkit.

I suggest that you read/follow the instructions at Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html.

Then post your DDS log at Virus, Trojan, Spyware, and Malware Removal Logs - http://www.bleepingcomputer.com/forums/forum22.html.


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